My brothers wake, service and funeral were at Elinger, Kunz and Park funeral home. I have to say…read morehis body was the worst embalming EVER! My brother was decomposing infant of our eyes. Very bad!

We had my brothers wake, service and burial through them. His body was decomposing before our…read moreeyes!! I've been to ALOT of funerals in my life. I've NEVER seen such a terrible embalming in my life!!

I have taken two different dogs to Butler for cremation, and they have always been very…read moreprofessional and considerate

My 18 year old ,cat passed away on Saturday, November 29, Due to the weather, I was unable to take…read morehim for cremation until Monday, December 1, I chose Butler because a year ago I had another cat pass and the hospice vet to her to Butler. I was pleased with them so went back. I asked about paw prints and Gary Butler said he could do it. When I picked up the remains on Wednesday, December 3, the paw prints were in a card and were smudged to the point I could not tell what they were. I had expected a print in clay, which I did not get. I was so disappointed, I felt like crying and commented about the print not being clear. The woman in the office stated that the cat must have been in bad shape. I found that to be disrespectful. The cat was in perfect condition. He was an indoor cat and was kept cold until he was taken to Butler. I wasn't even given the option of the clay print. Given the lack of empathy toward my feelings and, I can never get the prints now. The cost was more than I had expected since last year. I have 2 more older cats. Butler will not be my first choice when the time comes for cremation for them

My dad's funeral was conducted at Bisch last week. I was not in on the planning as I live out of…read morestate, but the kindness shown by the Bisch team was remarkable. Professionalism through and through. I would recommend them to anyone. Thank you for your care of my family.

Very unhappy with this funeral home. Tried to attend a zoom of a funeral service on Friday April…read more8th. There were probably about 200 plus people signed up with their email accounts to view. Internet did not work. Funeral home did not bother to send out any emails to people telling them what was happening....and never did email people to tell them what did happen. I sent two email to funeral home asking what happened and asking if the service has been video-taped. NO RESPONSE. Finally had to call. A friend had called shortly after the zoom was supposed to start and was told the service was cancelled indefinitely. Then told it was going on but could not be on zoom. Very confusing. The communication from this funeral home leaves a lot of be desired.

I logged on hoping to find a funeral home. Then I read the one review. I have owned a small…read morebusiness and this type of bogus review is vindictive and unfair. Businesses today are at the mercy of YELP hostage reviews like this. Sorry your loved one died, but you want them to do the cremation for free, and float you a loan for 6 months? Come on.

The consummate professionals, they did all the hard work of planning a funeral and made it look…read moreeasy. Everything was on time, lovely, prepared and excellent attention to detail. The coffee & cookies were an added bonus. They even made decaf for me twice and were happy to do it. Located in a lovely historic home. I would highly recommend them for anyone in this area.

My parents are buried at Calvary Cemetery. I live out-of-state, but visit their graves every…read moreAugust. I make lovely floral arrangements to place in the urns at their headstone. Calvary removes all floral arrangements twice a year, in September and March. For the past 11 years I have asked the office personnel not to remove the floral arrangement in September. I always made a small donation to the cemetery for their inconvenience. This year the office staff told me that my arrangement would be removed with no exception. I was shocked and dismayed that cemetery staff would be so heartless. What has happened to compassion and caring at Calvary? What a shame.

My family recently used Springfield Monument for a needed stone. Eric was wonderful to deal with…read moreand carefully listened to what we wanted on our stone. He even gave suggestions on things we hadn't thought of to make our loved one's stone perfect. I would highly recommend Eric. Although no one wants to have to do this process for their loved one, Eric makes it a little easier.

From the owner: Springfield Monument provides Cemetary Monuments, Cremation Urns, Pet Memorials and Stone…read moreRestoration in the Springfield area

My grandmothers funeral was held here today. There was a broadcast for those who could not make it…read more The funeral director stood behind the camera the entire time oblivious that his/her constant movement made it very difficult to hear people speaking on the other side of the room. Also ended the video before the service had ended. I called twice (once to let them know about the noise making it hard to hear to ask if it could stop, and once to let them know they ended the video too early). Berry? Mary? Who answered the phone both times did not once apologize nor try to fix the situation. Merely said yes the video ended they're just playing music. Would not recommend. I believe my family paid upwards of $23K for all services.

From the owner: Since 1848, Boardman-Smith has been providing dignified care to the loved ones of the families it…read morehas been privileged to serve. The Butler Family is continuing to build upon this historic legacy by providing additional options for customizing funeral and cremation services and completing extensive renovations including several exterior building improvements, a dedicated planning suite, accessible restrooms, technology and audio/visual upgrades, updated interior décor, and enhanced landscaping. We are dedicated to providing caring, compassionate and healing experiences and to helping individuals and families create ceremonies that provide true, personal meaning to family and friends. Our caring, experienced staff will not only guide you through every step of the memorial planning process, but they will also offer a shoulder for you to lean on during your loss. No matter what your faith or background, we will serve your family with kindness, consideration and professionalism.  Our purpose is to help meet the needs of all those who cared for, loved, and shared life with your loved one. We help you with healing good-byes.