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    Boards & Booze

    5.0 (1 review)
    Open Open 24 hours

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    Response time

    1 week

    Response rate

    100%

    Services - Boards & Booze

    Allergy-friendly catering

    Catering

    Officiants

    1 More Service

    Vegetarian catering

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    Ask the Community - Boards & Booze

    The Madison On Paint

    The Madison On Paint

    (8 reviews)

    $$

    I was very disappointed with our experience. We had a very large group and I called several times…read moreto confirm our reservation. Upon arriving, our tables were not set up and they were not prepared for us. The service was poor, even with a buffet, our drinks were never refilled and the orders were wrong. When we tried to split the bills, the servers were not prepared to handle it. The food was ok. There is not an easy handicap access either which makes it difficult for the older generation. The venue is neat, but until they address these issues, I would not recommend this restaurant. Please speak with your wife as I spoke with her several times and called to confirm the 23 on 10/16.

    After reading through reviews on here and Facebook. There was a common theme that correlates to the…read moresituation experienced last night. Lack of accountability and ticket times can be improved. I'm not going to detail every little thing. Because after expressing my sincere critiques and observations for improvement, it was met with lines of defense and excuses of lack of communication. As in we didn't know there was going to be a presenter, why would I have requested projector and screen? There are 2 things that I feel set this entire evening up for disaster. Reservations for 10 at a private event, got there 1hr 20 mins early to situate the venue and inform restaurant that have had a lot of last minute confirmations and I believe we will have 16-17. At that point in time, if they could not handle it, we could have with a limited menu to allow the kitchen to handle the volume. I had just as much at stake with creating an great experience for my customers as the restaurant. Second the projector did not work upon arrival. So time was lost in getting that remedied verses staying on top of orders and keying them in. It took our server approx 14 mins to key in appetizers. 16 to key in entrees. Then it took 30 mins for them to come out. Then the salads came out in 2's and 3's. It took 40 mins to serve from the first 2 coming out until the last one coming out. I will also say that I didn't just sit back and watch this ship sink! It became clear that they were understaffed, underprepared and not efficient. So get me pitches of Diet Pepsi, Pepsi, ice tea and water. I will keep drinks full. I got plates when appetizers were severed and cleared for the salads. After 2 hrs from ordering (not keying in and kitchen receiving it) we asked to have entrees boxed to go. All in all it took a little over 3hrs to get the last entree out and out the door. Sheldon did arrive right at closing and came into the area, never acknowledged either myself or my other coworker. I had to get his attention to discuss this matter in which I was met with many lines of defense. He did make apologies that was met with, I'm just getting conflicting stories. Well I'm the customer and I'm always right. Not to mention I was here, I observed the entire events transpire. My job when I bring customers out is to ensure that the speaker covers the material and allows for 15-20 mins of conversation and dinner to be finished in no more than 1hr 30 mins. So doing this for 10yrs I know what's happening and the appropriate amt of time in which appetizers should be out, salads and entrees so I know how much time we have. I'm sure I will receive a comment detailing how majority of this was my fault however, I am coming from a sincere place in trying to help "work the kinks out".

    Crumbl - Chillicothe - 6/15/26 - 6/20/26: Root Beer Float Cookie

    Crumbl - Chillicothe

    (2 reviews)

    The carrot cake cookie was the most disgusting carrot cake I've ever tasted. It had what felt like…read morea whole cup of cinnamon in it. Everything else was okay.

    I attempted to order online at the crumble in Chillicothe, for pick up & it was a disaster. I was…read moreable to order online successfully, paying and ordering was simple which is where the 1 star came from. Upon arriving to Crumble at 830 on a Friday night, there were 2 other customers at the kiosk attempting to order. It was noted on the screen when you first walk in that they were out of all the cookies. When I arrived to the pickup counter, there were 4 women up front, 1 in the back by the ovens. The 4 up front, 1 women was weighing cookie dough, 1 mixing up dough & the other 2 were chit chatting by the front counter putting together boxes & would not acknowledge that I was even standing there. Finally after clearing my voice a few times and the woman weighing cookies finally saying something, I had to loudly say "hello I'm here for a pickup." After they seemed annoyed I was even there, they got my name & then snickered to each other and 1 walked over to the woman on the other side mixing the dough. One of the women finally came up to talk to me (this was after being there for 10-12 mins already) and told me although I was able to order the cookies online their system is "screwed up" and the they didn't have the toffee cakes I ordered, they were out of all the cookies but 1. Obviously I was aggravated & asked about a refund because they were already paid for. She did something on the computer & said "we're sorry, you should be refunded sometime soon." The other woman whom was making the cookie dough apologized & sent me on my way.... No receipt, no nothing & after telling me I should have a refund soon, they just walked away from me." I will for sure never return to this, I will drive a fair distance if I even decide to try crumble again!!!

    Boards & Booze - bartenders - Updated June 2026

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