I am writing to express my disappointment regarding an experience I recently had during Wednesday…read moreadult skate night. I have been coming to this skating rink since I was a child and have consistently attended adult skate night for over a year, which is why this experience was especially upsetting to me. The first issue occurred at the snack counter around 11:49 PM. I politely asked for a cup of ice water and was told the stand was closed, even though the posted closing time was 12:00 AM. Less than five minutes later, I witnessed another customer being helped at the same counter. When I calmly asked why I had been denied service while another customer was assisted, I felt the response I received was dismissive and unprofessional. The second incident occurred on May 6th and involved my skate stoppers. One of my stoppers accidentally fell off before I could fully attach it, and I was trying to figure out a solution while also asking staff whether anyone had found the missing piece. I explained the situation respectfully and made it clear that I was not intentionally breaking the rules. However, I felt I was spoken to sarcastically and treated unfairly by a manager during the interaction. When I attempted to remove myself from the situation and seek help from another employee, I felt further confronted rather than assisted. The interaction escalated unnecessarily, and I was ultimately asked to leave and denied a refund despite trying to calmly explain my situation. I completely understand the importance of enforcing rules and maintaining safety. However, I believe all customers should be treated with fairness, professionalism, and respect. As a long-time customer who regularly supports adult skate night, I left feeling embarrassed, disrespected, and disappointed by how the situation was handled. I hope this feedback is taken seriously and used as an opportunity to improve customer service experiences moving forward -De'Aira

We came for a bday party where we spent on roller skating but there's a huge gaming/play area as…read morewell. Because skating was included in the party, I don't know the pricing. However, the skating aids (the little rolling walker-type creations) were $7 a piece to rent for the evening. The women's bathroom was very clean. Interestingly, the sinks, mirrors, and hand dryers are outside of the restrooms. Inside is only the stalls. This creates a nice flow of traffic and avoids any traffic jams inside the restrooms. That said, all the preteens and teenagers had to do their primping outside the restrooms and fully visible to everyone inside the skating area. While the party included pizza and drinks, many of us bought food items from the concessions area before the food came out. The food was a bit slow coming out but everything was good and the fries were top notch! I'd definitely come back just for the arcade or just for skating. It seems that doing both would be a much larger time commitment, and enough to fill a major block in the day if you wanted.

We used Cool Critters Outreach for my daughter's seventh birthday party, and they were fantastic…read more Brian was absolutely amazing engaging, knowledgeable, and wonderful with both the kids and the animals. His daughter was equally kind, personable, and great at meeting the kids at their level. I highly recommend them for your next birthday party or event.

Cool Critters Outreach/ Brian is amazing. I called Brian to possibly use the snakes in my daughters…read moresenior photos. Wow was it an amazing experience! Brian not only brought different kinds of snakes but he also was very helpful in the location that we picked for the photos. This man knew everything and it totally helped us. Brian was so nice and kind and you can tell he loves what he does for a living. It was such an amazing experience working with Brian and he gave my daughter a great memory that she will never forget. Thank you once again for everything you did for us to get some amazing senior photos.

Andrea is an angel here on earth for any person planning a birthday party for a little one! We…read morerented her soft play area for our daughter's 1st birthday party at 50 West, and she also created and installed a balloon arch backdrop for us. The soft play area was an absolute hit with all of the littles, and her balloon arch was exactly what we were envisioning. She went above and beyond to get there early when the weather threatened the party in order to set up and make sure the space would work, which took so much stress off of us to know the party would go off without a hitch. 10/10 recommend Legendary Soft Play, and will absolutely use her services again in the future!

From the owner: Legendary Soft Play Caters to toddlers 5 and under. We strive to bring a safe, fun and clean play…read morezone for your little ones to play and explore. Let’s not forget we can make it look as luxurious or simple as you want. We love incorporating your themes into the play sets and a lot of our items can be personalized to give a special touch to your party. If you don’t know exactly what you want no worries I specialize in bringing your ideas to life. Just try us out!

Our experience with Party Pleasers was a bit of a journey, but ultimately, they delivered where it…read moremattered most. To be completely honest, we had a rough start. I initially worked with Jeff Heidelberg, and unfortunately, communication was very frustrating. Multiple calls and emails went unanswered, and with the wedding getting closer--about a month out--it definitely added unnecessary stress. Thankfully, everything turned around at the right time. During a meeting at Manor House, I found out Party Pleasers was onsite and had the opportunity to connect with Tasha. She was wonderful from the moment we spoke--responsive, professional, and genuinely invested in understanding our vision. She followed through on everything she said she would do and took the time to meet with me to ensure we were aligned. The results reflected that care. The atrium looked exactly like the vision we had provided--it was beautifully executed. The head table was also done very nicely and fit the overall look perfectly. While I don't believe the uplighting was fully in place as expected, what was done still looked good and added to the ambiance. The photo settee wasn't quite what we originally envisioned, but it still worked well in the space. The large repurposed floral pieces from Robin Wood Flowers really helped bring that area together and created a beautiful effect. Overall, while the beginning was stressful, Tasha truly turned the experience around and made sure the final outcome was something we could be happy with.

Don't hesitate! Book PartyPleasers now! We didn't realize how integral a DJ would be for the…read moresuccess of our day, and in retrospect we are so glad we went with PartyPleasers! They were by far the most professional and personable in the initial meetings, and although they were a little pricier than we were hoping to spend it ended up being worth every penny. Once signing the contract we were immediately given access to an app called Vibo which was our one stop planning shop! In the app we answered somewhere around 100 questions about our wedding day. I know it sounds excessive, but it really helped us in our planning to think about things that wouldn't have come up naturally and also ensured we could give a complete and total picture of the day to our DJ. We were also able to input song choices for all the special moments in the app, as well as share a link to enable guests to add their requests which was fun! We were assigned Alex Eveslage as our DJ and he was AMAZING! We met about a week prior to the wedding and discussed the details from A to Z including timeline and outline for the night. Alex ensured that the whole evening flowed smoothly and perfectly matched the vibe of our crowd. Our dance floor was packed the entire time open dancing was going on and our guests couldn't stop raving about how much fun our wedding was! Alex continued to check in with us throughout the night to ensure everything was going well, and he even indulged a ridiculous special request from me. Can't recommend PartyPleasers enough - make sure to ask for Alex when you book!

Excellent! She painted and did ballons for the entire party. Her work was beautiful! Highly…read morerecommend her..extremely professional.

From the owner: Face Painting, Glitter Tattos, Henna, Custom Designs, Body Artread more