Dave is the man. Always takes care of my customers! Best Insurance company in Boiseread more

Justin was very helpful and made sure to get my father the best result and best medicare price…read morepossible.

our agent Mishelle is just Amazing! she makes us feel so relaxed in making the right decision on…read morewhich plan works best for us. we just love her... thanks again for a great job... Gaylen & Karla Beshears

This was my father's insurance agency, he passed away so I called to inform them of his passing. A…read moreweek later I get a letter from them saying they're canceling his insurance because he missed a payment. This is extremely insensitive especially given that I called and let them know that he had passed away.

Incredibly rude person answers the phone. I will work with another local insurance agency instead…read moreof them.

Nearing the end of our 20 year-term life insurance policy with American Family Insurance, my…read morehusband and I consulted with Evan Hampton from Anthony insurance group agency for comparable policies with reputable companies. Not only did we receive outstanding service from Evan, he provided us excellent coverage, with rates that far exceeded any quotes we received from other agencies. Much to our surprise, our new life insurance policies have longer terms, at much cheaper rates with well known, distinguished companies that have been around a lot longer than American family insurance! Evan was patient and knowledgeable with us from the start, and made the process easy. My husband and I are extremely happy with our new life insurance policies and have a renewed peace of mind of the prospects of retirement. We highly recommend Evan from Anthony insurance group!

Idaho's Best is an understatement! She always puts her clients and their needs first and is always…read moreso nice. Absolutely amazing at her job! Makes the hard and confusing things easier for you so you don't have to worry about a thing :)

I can't say enough good things about Dwayne Ellis and his AmFam team. I've been with him since I…read morewas referred to him for car insurance about 15 years ago. He now insures 5 homes and 2 cars for me. Over the years I've filed multiple auto claims and been very happy with the customer service and coverage I have received. While many of my friends/co-workers often complain about their insurance companies nickel/diming them or trying to weasel out of paying claims I've often gotten better coverage than I anticipated. One specific example: I recently contacted Dwayne after my dishwasher sprung an impressive leak and did extensive damage to my hardwood floors. He sent a contractor out to evaluate whether it would beneficial fro me to file a claim (aka damage exceeding my deductible) and when it was determined that it was the adjuster was fast, professional, and his coverage total was 25% higher than the repair bid I received. It feels a little weird saying this about an insurance company, but I've never seen a company live up to the "family" name quite as well as American Family.

I recently switched over to this insurance company. They are great to work with and really care…read moreabout you as a customer and person. I would highly recommend them to anybody for all your insurance needs. Dwayne and his staff are wonderful!

Ghosted! We decided to renew our policy and transferred over to Nancy Uli locally. The initial…read moremeeting lacked transparency from the beginning. We were asked a few general questions each; General health and the names of our doctors and told a company may reach out to us if we need exams. From the start, the external company was an absolute nightmare, calling odd times of the night from blocked numbers and we'd have to call back only to get voicemails which lasted 4 weeks! Their questions were invasive, and they immediately verbalized medical conclusions of their own. They labeled us outrageous diagnosis to increase our rates, such as skin cancer from over 15 years ago as a risk, my father dying from chemicals in Vietnam because he was young, etc. When we spoke with Nancy, initially, she never asked or advised us, nor did we give any consent to the fact that all of our medical records would be obtained by an external company and reviewed/dissected. We discovered this had occurred to our shock (detailed below), which is a huge HIPAA violation! After the initial medical call we were told we needed extensive medical exams, due to their underwriting determination of our medical records! When we asked the company what the labs and exam consisted of they told us it was confidential and only medical examiners, not doctors would be reviewing them to make a determination. We've left two messages with Nancy since insisting on answers, requesting a much less expensive policy that doesn't require medical underwriting, and an explanation of how none of this was disclosed to us at the initial meetings. After 2 voicemails and a detailed message left with her receptionist, we've been ghosted!! The whole process was shady from the beginning with zero transparency and everything we experienced was an obvious excuse to give us outrageous rates with very biased determination of our health. As a customer, everyone deserves answers when it comes to our health, the right to know what tests are being ordered and transparency. It should not be confidential from the person that is being the subject of the policy. We've since gone to a wonderful agent that's communicated with us and it's been a 180 different, positive experience.

I have been a customer of Nanci's agency for everything I need for over 15 years. Her follow…read morethrough, professionalism and service is the best anywhere. She's an agent you can actually talk to and can guide you to the right decisions. This is invaluable. Do your self a favor and give her a shot at your business.

Without Jeremy I wouldn't be an Allstate customer. He has gone above and beyond what any insurance…read moreagent has ever done for us. We have approximately 8 policies with him so our situation is complicated and though he is not the agent on record on some of the policies he has taken a lot of time and energy to fix the problems the other agents created. I can not recommend him enough!

I have switched my car, homeowners and personal insurance over to Jeremy at Allstate. He was very…read morequick to give quotes that suited my needs and saved me money. They gave me outstanding service and made you fell comfortable, not to mention they had knowledge in the programs. The office made you feel very welcome and accommodating. I would highly recommend you give them a call and see for yourself.

The employees were very helpful and proffesional. They also went out of there were to help me…read moreunderstand the terms used in the insurance world that I did not understand. i would also like to thank Ben Holmes! He not only helped me set up my policy but took time out of his busy day, on his day off, to help me set up the policy for my '72 Ford!