I was treated fair , we will start by saying I was only told a diagnostic would be an hour to an…read morehour and a half and they took 2 hours and 30 minutes to tell me I needed a new engine and they let me take my car and told me to drive it like normal which is odd having a chance of breaking down somewhere . I decided to take it else where to Sheridan motors for a 2nd opinion and they disagreed on needing a new engine found work needed to be done to the engine which had nothing to do with needing a whole new motor, crazy right? not to mention asking them to cancel my claim since decided to go somewhere else and they took their sweet time 5 days to cancel it . how great. finally I will never go back and do business with them Ever again!!!!

while on a business trip to Hardin, Mt., my 11 Chevy cruze developed a small antifreez leak, the…read morenext day I took it to Hardin Chevrolet....i did not know this town was big enough to host a business let alone a car dealer.. None the less I pulled up to the chevy dealer went to parts and right away this place dropped what they were doin to help me...hmmmm ! small town greetings in a way I guess..the parts guy came out took the vin and did a search on warranty and found out it's still under warranty.....so far I'm blowin away at them helping me right away... Then they asked for the keys put it into the shop and started tests..found a bad hose, put in an over night order for the part and scheduled me in for friday... All free...no charge. :) I'll be here till sunday so that works perfect.... Hardin Chevy you "R O C K" No doubt you beat the big city dealers in all categories in my opinion Keep up the great work ethics

My family and I were on a long road trip from Las Vegas headed to North Dakota. On August 2nd my…read morewater pump quit while we came up to the exit at Forsyth Montana. After a quick scan of the area I didn't have much faith that we would make our next stop in a timely manner. Right off the exit was Heberle Ford. I pulled in and spoke with Tim, the service director. I told him I had an Explorer full of people and stuff and I needed some help. I explained that I am a long time employee of a Nevada dealer and if I could overnight parts or anything to let me know. They were on the way to lunch so we walked to the DQ in "town" and had lunch ourselves. Then back to the dealership to wait it out. Tim came to me and said that he located the parts and he should have us out by the end of business. Literally an hour or two later he pulled it around for us. I can't express our thanks and appreciation for the great service and for taking pity on us! My ONLY thought, not necessarily a criticism is this: no one in the showroom spoke to us. I'm sure they knew we were there for service but if someone had offered to turn on the television or just say hello it would have been that much better

TKO and Keegan, helped my 16 year old daughter buy her first car. Keegan was extremely friendly and…read morehelpful and gave her a good deal. The car was freshly cleaned when we arrived, had a recent oil change and new tires. It was a good experience and I would highly recommend Keegan.

From the owner: TKO Auto is your friendly neighborhood car dealership in Billings, MT. We offer a diverse selection…read moreof quality pre-owned cars, trucks, SUVs, and motorcycles to meet various preferences and budgets. Our mission is to provide a new and refreshing purchasing experience, making the process simple, transparent, and enjoyable for every customer. With a diverse selection of meticulously inspected vehicles, we're committed to helping you find the perfect match for your needs and budget. Backed by expert knowledge and a passion for automobiles, the TKO Auto team is here to make your vehicle-buying journey exceptional, reliable, and straightforward. Contact us today to get started!

I would never recommend them after the experience I have had. My wife andI would not recommend Bob…read moreSmith Motors under any circumstances at this point. My wife and I purchased a brand-new 2023 Mazda CX-5, and initially we were very happy with the vehicle and the buying experience. However, our experience after the sale has been extremely disappointing. In early November, we contacted the dealership to cancel our extended warranty. We were told the refund would be processed and sent by the end of November, which we felt was reasonable. November came and went, and no refund was received. I left a message with Mike and never received a return call. My wife also called multiple times, leaving messages that went unanswered. Eventually, we were put in contact with Kevin, who initially addressed my wife's questions and assured us the issue was resolved. Again, we waited--but still no refund. Now, at the end of December, we have yet to receive the refund. My wife has continued calling with no resolution. When I finally spoke with Kevin directly, he stated he was not aware that my wife had canceled the warranty. After our conversation, he told me he would overnight the check. He said he would send me with a tracking code, and I still have not received this. The check has still not arrived. At this point, the lack of communication, follow-through, and accountability is unacceptable. I would never recommend any Bob Smith dealership after this experience. I will be sharing this experience on every review platform available and will continue contacting the dealership until this matter is resolved.

This was by by far the best experience I have had buying a car. I use to work at a local dealership…read moremyself and Matt and the Bob Smith crew were fantastic. We will never go anywhere else to buy another car or to get our vehicle serviced! 100% recommend!

I purchased a car from Hertz on Saturday and it was a great experience! Kevin was very nice and not…read moreyour typical pushy salesperson. We got there at 9 am, test drove several vehicles, and left there at 1 pm with our new car! I highly recommend this dealership. Pamela T.

After having some horrible experiences with other dealerships in town I was so thankful and…read moregrateful to have found the wonderful team at Hertz! Shandra is a rock star. I started looking at cars about a week ago, maybe two and have had a really crazy schedule with work, the military, and life in general. She put ZERO pressure on me and even after test driving two cars and not getting back with her for a few days. Most dealerships text and call over and over and over again. When I was finally available to come in and make a decision she was so patient with me. I had them bring another vehicle up from a different dealership they work and they had it ready to go the day after. That night I sat down with their finance guy and decided that I wanted to wait one more night to make sure this was the car I wanted. It was a little more than I had anticipated spending so I just wanted to sleep on it more night. Everyone in the facility was so kind and did not make me feel pressured AT ALL. I came in the next morning, test drove one more car to make sure I knew the one I was buying would be worth spending the extra money. The process was fast and easy. I felt that this was the most honest and reasonable dealership I had dealt with. Their document fee is only $199 where most are $299-$800. The extended warranty was a steal and the whole team was so great to work with. When I'm ready to get a new vehicle again I will definitely be coming here.

Cadillac of Billings is under new ownership, formely Rimrock Cadillac, and the difference is…read moreamazing! The staff is polite, helpful, knowledgeable, and eager to help you find the Cadillac of your dreams! Don't pass these guys up.

We are contemplating purchasing an electric car and visited this dealership to test drive the only…read moreavailable EV in town, a KIA EV6. We have not purchased the car as of this writing so my comments only reflect on my experience of the sales staff and managers. This was also our first experience with electric vehicles beyond YouTube, reading internet posts or hearsay. Our sales representative, Shane Scott, was professional and knowledgeable. He had practical experience with the car and was an absolute pleasure to deal with. The three of us took turns test driving the car with his excellent guidance as to the features, upsides and downsides of an electric vehicle. The management and financing team were supremely helpful. I did not feel excessively pressured by anybody there. The terms of the deal were made plain. In all it was a very clean, professional experience at a very nice facility. We still have not as of this writing decided if we are going to buy an electric vehicle, or even an EV6 specifically, but I would not hesitate to do business with this dealership if we decide on this model.

BE AWARE BE VERY AWARE!! I have found the Billings Auto Group Kia to be a very very shady company…read more We purchased a car a year and a half ago, had to sell it because it was garbage. We thene went in to Kia to get our reimbursement of insurance, gap, service insurance and two or three other prepaid items, for the sold vehicle. We have now been waiting FIVE months for the reimbursements, in the five months they have ignored my phone calls, They have changed the contact person and did not notify me. I call one or two times a day, but they do not seem to care, They are absolutely ridiculous, I am now forced to go to the State Department monitoring Auto dealerships to get support. It has been a lot of work and stress to just receive a reimbursement, due back to me by law! They certainly had no problem charging me will over $6000.00 good morning for these items during the purchase.