I've had bad experiences in the past with pushy salesmen, usually when I get that, I just walk…read moreaway. I can't speak on every salesman that works there but I can tell you about Cody Bushman. He was absolutely excellent. Worked with me on my trade in and getting a vehicle I was excited about at a fair price. The most important thing to me when buying a car is working with someone who is not trying to take advantage of you and overly pushy. If you go here, ask for Cody, he is excellent and will treat you fairly. Full disclosure: can't speak on service or other salesmen because I have no experiences in that department

If you want to be scammed go here. This service department quoted me for a new battery and oil…read morechange, plus rotated tires at like $650 last winter, but because I was struggling financially- I paid the oil change at $130ish. Which already seemed excessive but I assumed they knew what they were doing. Wrong. I just had my oil changed at home and asked them to check the battery (nearly 12 months later on a car that's not even 4 years old) and they said it was no where near needing to be replaced. When I called to ask them why there was a huge discrepancy, and why my oil change cost less than 1/2 ($60) what they'd been charging me the last 2 years; I was belittled and condescended by Brady and Kendall who clearly have no professionalism or respect for their customers. I've called Subaru's American office and sent an email to their boss. I have a friend from Billings who drove an outback that said these guys were a bunch of con artists. I assumed he was being an alarmist, but he's absolutely right. Stay away and go to someone who is more than capable of changing the oil for less. These guys are a bunch of clowns and should be ashamed of themselves, but I'm sure they're not because they get to keep taking advantage of grandma and grandpa.

Went to Lithia Ram in Billings to look at a used truck. We really wanted a new one and after a…read moreonce over of the used truck we told the salesperson, EJ Ross, we wanted to look at the new one. EJ was great. He didn't push anything we didn't want and understood everything we were asking for. We now have a great new truck and made the buying purchase easy and actually enjoyable. We will definitely come back to see EJ again if we need a vehicle. If you need one, go here and ask for him!

They had plenty of trucks, but the sales associate that helped me wasn't super helpful. I got a…read moreprice sheet for the truck I test drove and came back the next day to have them tell me that the price sheet was for a different truck and the one I wanted was more expensive. All in all thy were pretty aggressive and not friendly. I did not end up buying a truck from them.

We are contemplating purchasing an electric car and visited this dealership to test drive the only…read moreavailable EV in town, a KIA EV6. We have not purchased the car as of this writing so my comments only reflect on my experience of the sales staff and managers. This was also our first experience with electric vehicles beyond YouTube, reading internet posts or hearsay. Our sales representative, Shane Scott, was professional and knowledgeable. He had practical experience with the car and was an absolute pleasure to deal with. The three of us took turns test driving the car with his excellent guidance as to the features, upsides and downsides of an electric vehicle. The management and financing team were supremely helpful. I did not feel excessively pressured by anybody there. The terms of the deal were made plain. In all it was a very clean, professional experience at a very nice facility. We still have not as of this writing decided if we are going to buy an electric vehicle, or even an EV6 specifically, but I would not hesitate to do business with this dealership if we decide on this model.

BE AWARE BE VERY AWARE!! I have found the Billings Auto Group Kia to be a very very shady company…read more We purchased a car a year and a half ago, had to sell it because it was garbage. We thene went in to Kia to get our reimbursement of insurance, gap, service insurance and two or three other prepaid items, for the sold vehicle. We have now been waiting FIVE months for the reimbursements, in the five months they have ignored my phone calls, They have changed the contact person and did not notify me. I call one or two times a day, but they do not seem to care, They are absolutely ridiculous, I am now forced to go to the State Department monitoring Auto dealerships to get support. It has been a lot of work and stress to just receive a reimbursement, due back to me by law! They certainly had no problem charging me will over $6000.00 good morning for these items during the purchase.

Tyler and the entire team were wonderful to deal with. I very much appreciate everything they did…read morefor me to get me into my new car.

Scott and his crew were amazing in the service department. I have a Honda fit that I tow behind my…read moreRV. The Honda fit had needed to be jumped in Missoula and it caused quite a few sensors to go off. For no charge, they had me on my way.

Summed up into one word.. SIMPLE. We got a great vehicle, hassle free! We worked with Chris and he…read morewas amazing. Very friendly and made the whole car buying process easy and stress free! Definitely a 5 star service!

Almost 4 weeks ago I bought a truck, the second day of owning it I informed the dealer the radiator…read moreleaked the, I pitman are needed to be replaced and the shocks were leaking fluid. the salesman made me think he was buying the shocks, then after we did our homework to find out the cost and what one it took i was told he wasn't buying the shocks. Don't get me wrong this is a nice truck and we probably did lose money on the trade and did work with us on the down payment but I would defiantly recommend before buying anything there have a mechanic go over the truck before buying. To make my truck safer to drive we have to spend 500.00 and good thing my husband knows how to work on it

I worked with Kristen and she was absolutely amazing! She even took the time to answer my call on…read moreher personal phone while she was away from the dealership, just to make sure all my questions were taken care of. She's knowledgeable, thoughtful, and genuinely great to work with. Thanks so much, Kristen!

Purchased a brand new Grand Highlander back in 2024 only to find out later they added (without…read moreauthorization AFTER we told them we only wanted GAP) a 2600 service agreement....for oil changes and tire rotations. I brought it forward to their finance folks upon discovering, and the answer was "we can give that to you in credit when you trade in later". No immediate resolution, and very little concern that the sales folks were sneaking in upsells to help their commissions.

Good experience today! Am 1500 miles from home and needed an oil change on the little 3 liter…read moreDuramax. Asked for a tire rotation as well. They took the truck a half hour earlier than the appointment. They finished in just over an hour. They didn't charge for the rotation. They also filled the DEF fluid. Thanks!

Last May I was in the market for an EV, and the Chevy Blazer seemed to fit my needs. Denny Menholt…read morehad two available and advertised that they would apply the $7,500 tax credit toward my down payment. That turned out to be the first lie. When I began working through the deal, they told me they couldn't actually apply the tax credit, but they would instead discount the vehicle by $7,500. That was the second lie. They rushed me through signing the paperwork so quickly that I didn't notice until later that the $7,500 discount was never applied. When I returned a few days later to show them the error, suddenly no one could remember the agreement they made. To make matters worse, my wife was impressed with the salesman and purchased a new gas Blazer the same day. She drives a lot, and when we picked up her Blazer, we took it on a trip to Missoula. The vehicle had multiple electrical issues right away. When we brought it back, they simply reset the system and told us to try again. The problems continued--especially with the adaptive cruise control. On our third visit to Denny Menholt, the service manager (Terry) told us the adaptive cruise was supposed to disengage randomly and called it a "safety feature." I'll count that as lie number three, although the real count is probably higher. We finally started taking the vehicle to other dealerships. HKT in Glendive was eventually able to identify the problem and fix it. The car seems to be working now, aside from some interior lighting issues. Bottom line: Avoid Chevy products. But if you still want a Chevy, never do business with Denny Menholt. Based on our experience, if their lips are moving, they're not telling the truth.

Carmart purchased my vehicle after using the kbb link to sell my truck. I recently relocated and…read morethe truck was in the shop being repaired for damages from a deer. Since I didn't want to fly back and drive the distance to the East coast again I decided to sell the vehicle remotely. Initially we went back and forth over the price. I was offered more using the Edmunds site brokering the deal elsewhere however Carmart360 was closer to the shop doing the work and they did come up on their offer based on the Edmunds offer. We started discussing the sale price March 24, 2021. we agreed on a price and they took possession of the vehicle April 9, 2021. As I'm remotely doing this they sent the paperwork and I signed and returned it April 14th, 2021. They paid the lender next day, and the deductible to the autoshop from the sale price. Which was super great and so convenient. I was told they would send the remaining payout to me once they received the lien release from my lender. So I waited..... called and was told it's policy and their hands are tied. So I waited..... and I waited some more. I have contacted my lender and the dealership multiple times. Lender informed me they need a fed ex acct number to overnight and a letter from the dealer stating they would not cancel payment if title was released early. I sent the sales guy a text notifying of this. Asking to expedite the matter, I planned to use the payment as the down on my replacement. Today May 7th On star notified me the account on my truck has been cancelled in my name. Someone has purchased the truck. Yeah!!!! I called the dealership since I would assume they had the title as they sold the truck. Nope I was wrong and informed so. Here is where my 1 star comes in. 1.) They took possession of the truck almost a month ago. 2.) The attitude I got a month after they took the truck and I finally called to say I would like my money. 3.) I left both sets of keys in my truck and was informed only one was in there and I would need to pay out 250 to replace the second set. I was warned by other dealerships they pay slow but had I known I would have sold else where or picked up my truck. I also would not have suggested their buying services to 2 people. If I were ever to return To the area based off the conversation and attitude from Daniel, I would purchase elsewhere. However if you don't need the money within the next month and a half, and you want to deal with a whole lot of back and forth then it's maybe 3 stars. If you enjoy getting attitude from a used car sales manager when you call to figure out Why how They can buy and sell a vehicle before you are even paid out this is the place for you. ‍

My wife and I bought our new (to us) car here. They really were very helpful in the whole car…read morebuying experience. They priced the car we wanted very reasonably so we were very happy with that. The salesman was not pushy at all and was nice to deal with (which is pretty unusual for a used car salesman). So overall they are very good and had the right car for us.

I would never recommend them after the experience I have had. My wife andI would not recommend Bob…read moreSmith Motors under any circumstances at this point. My wife and I purchased a brand-new 2023 Mazda CX-5, and initially we were very happy with the vehicle and the buying experience. However, our experience after the sale has been extremely disappointing. In early November, we contacted the dealership to cancel our extended warranty. We were told the refund would be processed and sent by the end of November, which we felt was reasonable. November came and went, and no refund was received. I left a message with Mike and never received a return call. My wife also called multiple times, leaving messages that went unanswered. Eventually, we were put in contact with Kevin, who initially addressed my wife's questions and assured us the issue was resolved. Again, we waited--but still no refund. Now, at the end of December, we have yet to receive the refund. My wife has continued calling with no resolution. When I finally spoke with Kevin directly, he stated he was not aware that my wife had canceled the warranty. After our conversation, he told me he would overnight the check. He said he would send me with a tracking code, and I still have not received this. The check has still not arrived. At this point, the lack of communication, follow-through, and accountability is unacceptable. I would never recommend any Bob Smith dealership after this experience. I will be sharing this experience on every review platform available and will continue contacting the dealership until this matter is resolved.

This was by by far the best experience I have had buying a car. I use to work at a local dealership…read moremyself and Matt and the Bob Smith crew were fantastic. We will never go anywhere else to buy another car or to get our vehicle serviced! 100% recommend!

I went to Standard Auto Sales and I received very good service and made what I am told is a very…read moregood deal. The only thing that needed work was the hood which needed a replacement rod to hold it up. I ordered one, installed it and it works fine.

Jimmy is a very laid back salesman, he will not hound or pressure you into anything. He told me the…read moretruth about my vehicle, and I am very happy with it