Feb 2026 - Greatly disappointed...Not trustworthy. Vic came to repair h/c wall unit because it kept…read moreshutting down & showing error code. It was out of refrigerant & we might have a leak so he filled it & billed us. (Pay at time of service). 2 days later we get same error so he returns for Search & Leak Repair - could not find leak but adds coolant - tells us he would run new lines if we go with new unit. Emails quote including new lineset, surge protection, new remote & great warranty w/ 1 yr maint plan. He said he would apply the service call of over $1600 we paid as a credit towards the new unit purchase & required half down so he could order it. No problem. Paid half & scheduled install. About week later he installs new unit & picks up final payment - I point out it is short the roughly $1600 to which he says he had explained to the owner that amount was ALREADY discounted (he did not, nor was not in the bid as such). ook. Few days later unit shuts down & gives error. We call him & he comes next day & says it's out of coolant & he has to run new lines - the reason why he did not do it at install was bc it was going to be a pain... What?! Really? I said that is YOUR NAME on that van & I feel like you're cheating us & he says No That's not me & quickly added But we are here to take care of that today. (Well the Unit stopped working so he HAD to come back.) He runs new lines & shows me where the original leak was and how the lines were rubbing against a roughly cut hole in the wall. (so could he have just replaced the original lines to begin with?) I tell him we can mail the check -he says he will come pick it up. I talk with owner & go over everything - he says Vic did not say anything about the $1600 already taken off top of quote to him - He will call Vic & discuss. So we refused to pay said $1600 and now Vic refuses to honor his warranty. This company does not stand by its word. Also where is the quoted & paid for surge protector...he did not do that either. Vic, Don't quote it if you are not willing to do the work and do it right the first time. If you are reading this, think twice before shaking his hand....which he looked me in the eye and shook my hand...it doesn't mean a thing to him.

Best company around, they help out In the community with donating to the the local Humane shelter…read moreand St Jude. My only to go to for heating and air