Rich was very kind and knowledgeable. He fixed our sump pump in under an hour & explained the…read moreentire process.

I needed to replace two frost free hose bibs that were easily accessible. Two other companies…read morerequired a sales person come out to give the quote and both quoted over $700 PER hose bib. I was able to send Legacy some pictures and they quoted just under $600 for the whole job. The technician arrived on time, he was professional and efficient. He got the job done quickly and the work looks great.

We had our summer service completed by KYLER and in the over 25 years of doing business with your…read morecompany his gentleman did the most through service on our Furnace/ Air conditioner that we ever had. He was very knowledgeable of the unit and explained things I could understand. He should get a Big pat on his back for doing such a great service call. Put him down for our next service call. We are on your yearly service plan and this one was well worth it. Ray Lewandowski

Last summer we scheduled a service call to check out AC unit. I advised at least three people that…read morethe AC unit we have is not a traditional AC system. They all told me they'd send a technician that could work on it. A young man showed up and advised he didn't work on those systems and had never seen one. He cleaned our compressor, refused to check anything in our attic and then left. Fast forward to this week. Our AC goes out Friday and I scheduled an appointment via their website for Monday morning at 8am. Monday noon rolls around, nothing from Korte. I call and ask about arrival time. They can't guarantee me anything and left me on the schedule. Monday evening, around 7pm, I get a text that my Monday appointment was now moved to Tuesday. On Tuesday, I received another text that they weren't going to make it on that day either (so many emergencies for people without AC - yeah, like us) and we needed to reschedule again. We decided to go with another company, and will use them for any and all heating or cooling needs going forward. DO NOT use Korte. The customer service is non-existent, and if you can get someone out to the job, they won't know what to do. They cost us at least three business days of getting our system fixed, and additional days because now we have to get slotted in with another company.

Didn't have what I needed. Took a while to get someone to man the counter. They finally offered…read morea card from another place. That's all there is! I got nothing else!

This could have easily been a 5-star rating, but Mr Electric worked hard for this 1-star instead…read more This experience could have been corrected at several points and resulted in a positive review. [TL;DR] Mr Electric was over 2 hours late, and did not reach out to me to notify that they would be late; I had to contact them to find out why they were not at my condo on time. In addition, the worker left my electric off at the condo unit for the entire weekend, and my front door unlocked too. [Details] I met with the Mr Electric representative on Wednesday; I needed an old pushmatic breaker box replaced and a main disconnect added in. The representative was professional, on time, and gregarious. He scheduled the work to start for that Friday at 8am; I agreed to meet their worker at 8am in front of the condo unit. On Thursday I confirmed the day and time with their office. The worker did not show up at 8am, and I had not heard from Mr Electric at all; I called them by 8:30 to see if there was some sort of issue and they were not aware of the scheduled start time. I informed them I was missing work in order to be present to unlock the door and that I really needed to have them tell me what time they would be present; I cannot just hang around waiting on them getting around to my project. They committed to being there by 9:30am. I returned to the condo unit by 9:30am and they once again were not present, and once again had not called me to inform that they would not be present. I had to call them in order to find this out. Their Operations Director drove to my condo within 15 minutes to apologize and to stay present to wait for their worker. I confirmed that the schedule was set by them, by their representative, that I had reached out a couple of times to confirm the start time and that I cannot keep missing work due to their missing the committed times. I also confirmed with the Operations Director, and their office dispatcher, that when the worker leaves that the electric will be on at my condo unit. They said, yes of course. I received a message from the dispatcher by 5pm that the work was completed and that the worker had left; they wanted me to pay the bill asap. I drove to the office, asked the dispatcher if everything was completed and he confirmed it had been. I drive to the condo unit and discovered that my front door was left unlocked, and that the electric to the condo unit was left disconnected. I contacted the office right away but they were already closed and they do not work over the weekend. I had to wait until Monday morning (today) to get this resolved. There was no discount or other effort to correct this experience, other than some apologies.

Simon recently did an entire home power update, relocating our breaker panel from one end of the…read morehome to the other, along with a 200 amp service upgrade. He communicated throughout the entire process to help us better understand the project at hand. Great quality work and very diligent. Pricing is very fair. Highly recommend him for any electrical needs, big or small. Definitely will have him do future electrical work!

Richhart Electric is easily one of the best Electrical service companies in the area! Simon was…read morevery kind and great at communications on everything and his services are very reasonably priced as well! I highly recommend going with Richhart Electric!!

Aaron was in charge of changing my electric panel from fuses to breaker panel. I would like to…read morethank him for making it affordable, doing the job in a reasonable time, and complying with all the city regulations. Thanks for a job well done .

Aaron was very knowledgeable. He was able to able to troubleshoot our electrical oroblem and…read moreprovide a quick fix at an affordable price. We would definitely call them in the future.

Honest Abe! LOL yeah right? These jokers do a nice job, pretty honest. Prices aren't that bad…read more Grandma got some extra outlets installed. Old Abe came! They did and ok job. Grandma on a fixed income. These jokers went pretty easy on her wallet. They get the electric in pretty quick. On the move men getting all kinds of stuff done and Granny's.

Finally a business with customer service! Not knowing the area, I called BF and immediately was…read morecalled back. James arrived within the day and began tearing into my home generator. After an hour of testing, etc., he gave us an assessment and estimate which was super reasonable. We are VERY satisfied! Don't waste your time; use Ben Franklin.

These guys are the best. Prompt, clean, knowledgeable and very fair pricing. I have had an entire…read moreHVAC replaced in my home and more recently a gas garage Hot Dawg heater. When there done you don't even know they were here. They clean up like it was their own home. Very friendly owner and staff. I will never call anyone else.

I called NE Mechanical after Doc Dancer, another HVAC company took a look at my heater. Doc Dancer…read moretold me the manifold was cracked without looking inside and would only talk about a new heating system. They charged me $100 for the visit. NE Mechanical came out, found a detached thermostat wire and fixed it for free. For humor's sake I had NEMech price an identical system to the one Doc Dancer proposed and NE Mech came in $1,000 cheaper. When it comes time guess who I'll choose? 3 months later now and I just had NE M replace a blower motor st one property and diagnose a bad sensor at another. I just had them install two AC units on two additional properties. The moral: good, honest service is rewarded. All work has been performed perfectly and at the low end of the price spectrum. I rarely provide reviews, and even in this case it took multiple positive visits over a period of a year for me to get off my rear end. Glad I did. Give these guys a call.

I have a five star review posted due to the fact that the problem was taken care of. However, the…read morefollow up wasn't so great. During the process of opening my sewer, parts of my patio was tore out unnecessarily. I was PROMISED this would be fixed once the ground settled. After three months of waiting, I called the office and once again I couldn't reach a live person so I left a message requesting a patio repair. Nobody called me back. A week later, I called again, left a message stating they had 10 days to fix the patio or I was going to have it repaired myself and send Summer's the bill. The plumbing manager, David called me back stating the patio would be framed on Thursday and cement poured on Friday OR the whole thing would be done on Friday. Thursday came, nobody showed. Friday, two men showed up stating they would frame it that day and come back, "Sometime next week to finish it. I said, "NO it will be done today as promised" as I had scheduled someone to plant grass the following Monday." After one worker trying to wiggle out of it, I insisted the cement would be poured that day. The cement was poured but on Sunday when I was told I could take the frame off, I saw they only poured 1.5" of concrete on a 4" slab!! This isn't even up to code and the work was sloppy! This serves no value to me as I am now going to have to have this fixed by someone who actually takes pride in their work and knows what they are doing. I would give zero stars here if I could but I don't have that option.

as a single mom, they refused to help me fix my hot water heater due to my credit score and not…read morehaving abundance of money therefore I was left with a broken hot water heater to shower, my children and myself with cold water since then they have had pneumonia and I'm still struggling to to get the funds to be able to purchase a new hot water heater for my children and myself I have nobody but myself and my children and their minors. It's sad that a business will not help you out or come up payment plan that works with people with low income and not a score they don't value people unless you have lots of money or high credit score