Not sure where to start. We upgraded tonnage, No Tests were…read moreperformed even after installing the wrong unit, then bringing out the bigger one we paid for, and still no J Calculation test or any other tests. I requested that the Refrigerant line and drain line run parallel, so I could encapsulate them with solid plastic drain gutter, being that I expressed my concerns about any moisture under our Pier and Beam home. Still, they didn't do that, after replacing the wrong unit they installed. And there wasn't a pea trap installed either. The installation of the air handler was a horrible job, flashing sticking out, away from the new system. Yes, Brad seems very attentive. Each time he has been here, there is always a new fresh face. That says a lot about a company. What thru me, is that he's sending me an email to rate what they screwed up with a review? Don't take my word for it, check it out, when upgrading AC tonnage, what tests are needed before and after installation. Brad also said that, there is Moisture around the insulated Refrigerant line? Not only all inside the insulation of the Refrigerant line, but also the water drain line. For a pier and beam house, that's too much moisture!

This is my go to company for all my cooling and heating needs. Brad Woodard is the owner of this…read morebusiness and he is friendly, quick, and has a great reputation in Nacogdoches. My household has hired him several times and he has always taken real good care of us. He has even made visits to our home well after normal work hours, which you won't always find in other companies.

Not to be trusted! They are not honorable or honest. Go elsewhere!!! They drag their feet or don't…read moredeliver when it's warranty work. Otherwise they are glad to sell you something!

if you can avoid at all McWilliams run as fast as you can. The new unit they sold us broke within a…read morefew months. They "ordered the part" and stated they expedited it. i have since found out that they just ordered the part to be delivered in their normal delivery once a week. The reason is it cost $$ to have it shipped faster. Would have been glad to pay for faster delivery. Also beware if they first start the phone conversation with the age of your unit or water heater, they will always try and sell you a new unit. Wish I knew this before.

Pax-Sun has been serving my HVAC need for me and my family for over 14 years. Have had new units…read moreinstalled in several houses and service on other units. They are by far the best I have ever used. There products are great quality and their service is second to none. I'm always impressed with the knowledge of their service personnel. They are professional, very polite, and always on time for appointments. Pricing is more than fair and they have gone over and above to hold costs to a minimum. In one instance their tech "Bruce" came to service a unit in a house just purchased and he took the serial number of the unit and called around the area to determine where it had been purchased. It turned out it was still under warranty and saved us well over a $1000.00 for replacement. The "Best" in the area bar none! Buzz Dutton Nacogdoches

Pax-Sun in by far the best HVAC company that we ever used. Friendly, fast, and a very reasonable…read morecost. They treat you like family!

Air went out and I made a call to Fairfield Air. He was here within two hours and had it fixed…read morewithin the hour. GREAT SERVICE. Thank you Fairfield Air.

We have used Fairfield Air several times. They have installed a new AC unit, a condenser and fixed…read morea leaky condensation pipe on our second unit. They are professional, friendly and prompt in responding to us. Their pricing is very competitive with other heating and air companies but their great work and friendliness is what will always have us calling them first!

Josh was very professional and cordial. He was very knowledgeable and fixed my leak very quickly…read more Good experience!

If I had waited for their quote to replace my non functional A/C I's still be waiting... 2 weeks…read morewith NO A/C. Being the upsell driven company McWilliams is, you'd think they'd be all over a new A/C unit. But nope. No interest in the customer or customer service. Regional manager Colton, refuses to follow up. Tells staff he will be calling me. LOL! Still waiting. I've been a customer for 16 years. When the company was Air Express, they were phenomenal. The front line staff and technicians I've dealt with are excellent. Management clearly does not have the lead by example mentality. So long McWilliams.

We bought a new hvac system from Palestine Air,the price was very reasonable and the techs were…read morepolite and professional and the owner Paul made the final inspection.We are very pleased with the new unit and the installatio.

As always great service and prompt response! I use them every year at the beginning of summer to…read moreservice my system. Highly recommend them!

They care!!! Never leave without getting the job done. They're not kidding with the slogan we sweat…read moreso you don't have to!

Yesterday I felt the AC was struggling a little, so I asked them to check the Freon. The guy says,…read more"no, your capacitors are shot - need to be changed out." Which he did, put in two new standard capacitors (market price $17/ea.) . Took him 10 minutes, tops... Then I get the bill: $485 for what they want to call a "Complete Voltage Enhancement System Renovation." I looked at the job and it was just undo two screws, replace two inexpensive parts, and grease the contacts. Call it that, or call it a "complete system renovation." Seems like a way to give it a fancy name and charge you more. I called them on it and they wouldn't budge, so buyer beware. I'd used WA in the past and was always happy with them, but something has changed. I think they still do good work, but I obviously don't think their pricing is fair.

Best employees. Ready and willing to help you. Great maintenance of systems. I trust their…read morerecommendations. They even brought us a portable air conditioner when our system broke down in the middle of the summer. They are good and honest people.