I had a very concerning experience with the Gainesville Maaco location involving Jeff Wilks and…read moreKatie Wilks. On September 22, 2025, a **police report was created with the Alachua Police Department involving **Officer Cody Tapnes. After reviewing the situation, I believe the report contained false information related to Jeff Wilks and Katie Wilks. When I contacted the shop to ask about the situation and attempt to resolve the issue, Jeff Wilks was extremely rude on the phone and repeatedly hung up instead of addressing the concerns professionally. Because of the seriousness of what occurred, this matter is now being addressed legally, and the individuals involved will be named in a lawsuit. I strongly encourage others to document everything carefully when dealing with this location. Extremely disappointing experience.

A picture is worth a thousand words. Murray is the best looking car around. You'd never know this…read morewas an 11 year old car.

Stunning! My car looks better than the day I bought it.... I mean, I bought it used and it was…read morecertainly clean, but not this clean! Excellent communication and truly amazing work. I'm getting ready for a long road trip and I know I won't be riding dirty after OB worked his magic.... he even got months of grime out from the door jambs and trunk seal! Pristine... Also, he books up WAY in advance! Plan accordingly!!

I got full interior detailing, and my car looks brand new from the dash to the trunk. He was…read morecommunicative from start to finish, and scheduling was a breeze. At the start of the appointment, he asked me if I had any areas in my car that needed special attention and made sure to address them. He even let me smell the enzyme cleaner before spraying it to make sure the smell wouldn't bother me. I get a little suspicious of businesses that have only 5-star reviews, but WOW they definitely deserve it! The price is also unbeatable. Since this is a mobile detailing service, expect them to have to hook up to your home's electricity and water.

Bob is simply the best in Gainesville for muffler and exhaust repair. He is an easy going nice guy,…read morewho is honest, reasonable, and he will save your budget and keep you rolling along in quick time and good order. I highly recommend him and his shop. He deserves your business and you deserve to save money.

Bob was very kind and the prices are indeed low budget. The installation was quick and I recommend…read morethis business over any.

I had significant damage to the left front end of my Honda Odyssey, about two months ago. I can't…read moregive enough praise to Classic Collision. The repairs were immaculate. They even cleaned the interior. They also have an incredible play area for little ones. They come highly recommended, and you will have no complaints. I must not forget to mention on top of all the great and professional services, they managed to get everything done sooner than the expected date. One more thing that's a major plus, the repair work comes with a lifetime warranty.

I got my ride back in better condition than it was before and even warrantied the service performed…read moreso if any issues do come up after the work they did that may not have been noticed right then and there they'll cover it. They also are willing to work with customers and fit their needs such as picking it up later than the pickup date and they give a bunch of weekly updates which helps in case they're packed with cars and busy so the customer stays in the loop knows their ride is being taken care of and it was no hassle with my insurance they handled it all perfectly and all I paid was my deductible with no strings attached like a fee or something

Good job. Fair price, reliable, let me know when they were running a few minutes behind, I just had…read moreinterior done because that's all I really needed. I would use them again.

They failed to make contact. Really wanted to get my van cleaned up. Not so much as a how d do!!!read more

Great people and fantastic service. They cam and got the headliner and installed the new liner. I…read moredo have to say very professional, on time and the work is just exceptional! Will recommend them to anyone that needs the liner replaced. Gainesville Fl

Steve did an OUTSTANDING job fixing the sunroof on our F150. His knowledge and experience were…read moreobvious from the start - he quickly diagnosed the issue and had the repair completed later the same day. Beyond his skills, Steve's kind and friendly personality really stood out. It's hard to find someone who combines technical knowledge with such great customer service. On top of all of this, Steve is a military Veteran, which made us appreciate his dedication and integrity even more. I highly recommend!!

Trevor is a great mechanic and also a great person. He's mobile also and his prices are great and…read morehe takes the time not only to explain the issue but teach you a about it also. I'm glad I found him on yelp.

The best car repair service I've had in years and years. Very professional AND friendly…read more Communication was perfect. Not only was my daughter's car fixed but he gave her great recommendations/advice. I will definitely use this service again when I need it!

My brother went here to get some cosmetic work done to his truck. "Big Will" quoted him something…read morelike $4,000 worth of stuff, so my brother told him "hey, I need some time to think about this; that's a lot of money" and went home with nothing done to his truck. A couple days go by and he gives the shop another call to tell them he didn't want any work done. He decided his old truck wasn't worth $4,000 worth of mods. They told him "hey that's cool, we'll just cancel your order." About a month later, my brother checks his bank account after getting notified that a $200 charge just hit his account. So Big Will - the owner, mind you - said to him while he was in the shop "if $4,000 is too much, why don't you fill out this application; it's a soft credit check that will see if you qualify for monthly payments". So my brother filled out the form - not 100% sure what happened after that, but something went wrong. At this point you might be thinking "ah, simple mistake" - that's what my brother first thought. So he called them up, and now all their friendly, helpful personas evaporated and they refused to cancel his order or refund his money. "We already ordered your stuff, so you've gotta pay for it." He refused and made sure to cancel that order with his card. So another month goes by and now the shop is blowing up his phone "we haven't gotten paid" - but they haven't done anything. So after spending quite a bit of time on the phone with the credit line he unwittingly opened, he managed to cancel the order... we still don't know if he's getting refunded the money he's already spent. I normally don't do this sorta thing, but money's been tight for my brother, this has really stressed him out and it's been painful to watch him suffer with this frustration. My takeaway? I refuse to do any business with these people, and I encourage you to avoid them likewise.

$200 for 2 front tires PUT ON I purchased the tires independently (for less than they charged to be…read moreinstalled!) and regret using BWW to have them put on! Previously had the tires changed with no issues but this time using BWW only because they could take me same day just so happen to claim I "had corrosion on my rims (that's never been mentioned by any other tire shop) & that Is an additional MANDATORY charge to have the inside of "my rims buffed" once I've already agreed to just simply installing tires that I have. I will never use BWW again & recommend you to avoid it and use ANY other tire/rim shop around!