Don't be fooled by the 70s brutalist concrete exterior: this is a warm and welcoming store with a…read moreknowledgeable staff. Beer selection is excellent, with a great variety of local, national, and international brew. If you want to try something different, just tell them the flavor profile you're looking for and they can help out. In this case, I wanted something medium-bodied and malty and they recommended the Ten Penny out of East Hartford. Great balance between a Six Point Sweet Action and an English bitter like Old Speckled Hen. Wine selection looks excellent too!

This store is awesome! It has a great selection for beer, wine, hard liquor, champagne and much…read moremore for every event. Their prices are also very reasonable. The store has flexible hours and open part time on holidays which makes it really convenient to shop for all those last minute gatherings. The owner is very patient, friendly and knowledgeable and is always willing to help you out. Around Halloween and Christmas, he would have a bowl full of candies for children on the counter-how generous of him! I always have a pleasant time shopping here and I highly recommend this place for all your alcohol needs!

Unsure why negative reviews. Man at counter who I believe may be owner or manager was friendly,…read moreknowledgeable and helpful

Please show respect to your customer. A warm welcome would be nice. I feel not welcome at all in…read morethis shop i have been 3 times. 3 is plenty to make this judgement and write this review.

Great wine, selection, and friendly employees! Beautiful new flooring in this newly acquired…read morelocation. They'll order anything for you that you want and the owner is very friendly.

Excellent selection of wines, from many regions and grape varieties, across the price spectrum…read more Good selection of spirits, a tad expensive.

So shocked by the bad reviews that I needed to describe my experience. We live in San Francisco and…read morehave placed three phone orders with them for delivery. Julia (store manager) helped me. She is amazing. She helped me pick out wines, sent me pics of the wines, wrote up bday and Xmas cards, and checked with the owner to confirm that the wines were the ones my in-laws would enjoy (I know little about red wines) and then packaged them beautifully and delivered them promptly. With the coronavirus, I was worried that they wouldn't have the same service. Um, nope. Julia actually responded to me at 9:00 p.m. ET--omg. Who does that? Truly outstanding customer service. My in-laws loved all the wines that Julia (and the owner) picked out. So grateful to have this fabulous store. Will definitely order again.

Friendly service and easy to find off the highway. Prices and selection are excellent. Staff are…read moreattentive and even offer to carry your purchases if needed. You need to drive to the rear - front entrance door does not function.

Super friendly staff, great managers and everything is really easy to find! Right near the beach so…read morethis is definitely a place to stop after you go to big Y for a sandwich!

Just don't go here, I came to this store with my boyfriend who was purchasing alcohol. We USE to go…read morehere all the time, he is newly 21 so I usually get away with not bringing in my ID since I'm 3 years older than him and this is a store we frequently go to. Well last time we went we both got carded no biggie, I walked all the way outside to get my id for this miserable lady and when I came back in and showed her my id she had the nerve to snatch it from me, then when I tried to retrieve it back she wouldn't give it to me!!!! Then proceeded to say I'm kicked out. FINE BY ME !!!! Clearly customer service isn't a thing anymore or even just being a decent human being, because I have carded people at my own job and never in my life would I snatch something out of another grown ass persons hand. do yourself a favor and drive to East Lyme if you need to go to the package store.

Easy to get in and out of. A knowledgeable young man helped me find a good Belgian beer. Ice is…read moreless expensive than at the grocery store.

Went to the Cordial shop today since we were in Old Saybrook buying cheese. Purchased two cases of…read morewine. Prices on a few items that I purchase regularly were $1.00 higher. The store gave me a discount of $2.00 on a $417.00 purchase. I did not get 10% off on a case buy. We questioned the cashier and his response is that it would bring it below state min. Did he really analyze each wine I bought to determine this? I go to other stores and the retail is $1.00 less and I get 10% off. Not that I go there often but now I never will. They do have a good selection, but a bit overpriced.

Cindy's new location is just across from the old one, but bigger and better! The fire and old shop…read morewas such a sad event. We had been on our way from the Turtle Cafe to pick up prosecco for Sunday mimosas when we came upon a broken, burned building. Completely destroyed. I felt so awful for them. You cannot imagine how excited and happy I was to see a sign for the new shop just up the street months later. I had to stop to make sure it was real. Sure enough there was Cindy at the counter! All of the customers, myself included, smiled back at her when we checked out and told her we were so happy to see them back up and running! All that aside, Cindy has a great selection of wines and beers. She is always willing to put in request orders as well. Wandering through her coolers, I have come across many gems including Pipeworks' Ninja vs Unicorn. Her shop is the only place I have been able to find it so far! The last time I was there, a woman from Gooseneck Vineyards was also there doing tastings. An added bonus with more space! If you are in the area, this is a great bet for meeting your beverage needs.

Cindys has every spirit you need. She has all the newest brands and flavors. This has to be the…read morebest spirit shop in CT. Cindy will order any spirits her customer base demands. Her place is so clean and her staff is the best. Please visit Cindys for your spirits needs. You will be so happy you did. She is the go to for all the marinas here on the shoreline.

Great shop which stocks all the wine,liquor and premade(canned) beverages you could want…read more Refrigerated section in the back with cold champagne& wine. Team is always friendly.

This is one of the best stores out in the island. The selection is terrific, and the people who…read morework in the store seem to really care about the wines and spirits they carry. this was a place I found a pleasure to shop it. It's got a local vibe that is hard to imitate. This is the real thing, and the prices are reasonable especially considering where they are.

Beautifully organized clean package store with what seems to be all friendly female staff!read more

Many choices of liquors, ready to drink canned cocktails, wines and more. Staff is helpful and…read morepersonable too. They have tastings there so you can try the latest liquors produced.

Extremely rude and uncomfortable exchange with cashier. Just wanted a bottle of vodka will never go…read moreback. Seems to be a reoccurring issue if you go through the other comments.

Awesome selection of products. Terrible customer service. I haven't been back in a year. The owner…read moreAl is very nice but the people he hires are rude. At the beginning of covid when people were speaking through masks and had plexiglass between us I was yelled at twice on two different occasions for not understanding but the person behind the counter was telling me to do. On both occasions there was no one behind me and I have perfect hearing. Because I was treated the way I was I decided I would rather drive a mile in either direction to make purchases and be treated with respect. I don't know the name of the cashier but she works for the post office in Westbrook as well.