had an excellent experience with first Mitch and then the owner, Ryan, coming to figure out a…read moredifficult to diagnose problem with our heating system. They came promptly and then quickly a second time to find out what the problem was when it was difficult to pinpoint. Ryan took the time to carefully diagnose and then took the time to carefully explain to us how to best operate our heating system to work to it's optimal. This was much appreciated, Gary K., homeowner in So.Burlington

I paid $225 for a faucet installation. The technician's install moved my sink under the stone…read morecountertop. Falcon refused to rectify the situation stating that I must have had a bad seal on my sink. Now I am paying $270 for a countertop technician to fix what Falcon Plumbing did. Worst experience ever!

Robby and Shawn replaced my hot water heater and they were great! They did a clean and professional…read morejob and even took the time to explain it all to me afterwards.

Although it took some time from initial contact to the actual repair (ballcock), Rene delivered…read moreexactly what you'd expect from a third generation Vermonter, excellent service, reasonable price and a blueberry pie to boot! Now semiretired, you may be in for a wait, but it's worth it if you can. Thank you Rene. Ross

Rene is great, very good plumber, sometimes it takes a bit to get him, but call him a few times…read more you'll likely get him. In these days of everone is too busy to help, we have to have a little patience. Good Luck.

I needed someone to change my In-house water cartridge (filter), looked for someone nearby and…read morelocated Fitzgerald plumbing, gave a call, the call was answered by him, talked about changing the filter and he made an early appointment for the Monday morning since this did not take too long of a job to do, he did great work, was mindful of the customer, and above all , I appreciated his great personality, a people person. He was very reasonably priced for this quick job. I wouldn't hesitate to have the job done again done by him. I am in Georgia, Vt.

Bob has helped me on several occasions with both my plumbing and home heating woes! I wish I had…read morefound him sooner! His willingness to take time to answer questions and help me troubleshoot my systems saved me hundreds of dollars! He is incredibly responsive, honest, knows his trade inside and out, and has gone out of his way to help me navigate a winter heating crisis on a very tight budget! Having worked with other Plumbing and HVAC companies when I first moved to town, I can confidently say that Bob's customer service and genuine empathy made me a customer for life!

We had a septic issue and Shawn was absolutely awesome! Very knowledgeable, experienced and…read morefriendly. He answered every one of our questions or concern. Thank you for great service! Kelly and Cathy Greene

He responded immediately. Adjusted his schedule to come save us from an overflowing toilet…read more I particularly liked how he explained exactly what the problem was and walked us through the various options. He recommended we stick with the cheapest option. I love when a service professional not only does the work well but also helps me understand how to make the various choices I need to make as a homeowner. Truly one of the best tradespeople I've dealt with in a long time.

Very knowledgeable, very prompt, very thorough and very reasonable! What more could you ask for! I…read morehighly recommend

TOP NOTCH WORK AT A FAIR PRICE I can't say enough in praise…read moreof Erik and Nathalie. When my boiler suddenly stopped working, other contractors didn't even call back. Nathalie called that afternoon to say Erik would be right over, and he was! He explained what was needed and gave me a quote. And he came back early the next day, telling me I had to have heat ad hot water. They did the work thoroughly and efficiently and were a pleasure to deal with. And when my AC quit, again, Erik was there the same day. He showed me the material commonly used, which has major issues. He made a temporary fix, as the next day was to be hot, then came back to make a permanent repair. Nathalie runs the office and works with Erik when a job needs two people. They're smart and professional but also the kind of people you'd like to hang out with. I will definitely use them again and recommend them to everyone. P.S. I'm in St. Albans VT, not San Fran!

I cannot recommend Tougas Electric more highly! we had a serious emergency situation and Roland…read morecame right out to assess the multiple problems, got to work immediately and has done a very neat, professional electrical update on our nearly 200 year old home. I would definitely call on him again, should the need arise.

Exceptional team! From Darlene (owner) answering the phone - to Aaron arriving on time, fixing the…read moreissue and leaving me informed and smiling. Truly exceptional!

We reached out to them to hard wire smoke detectors in a rental we have. They were able to meet us…read morein short notice and take care of the job that day. Very professional, the crew was great to work with and we'd definitely call upon them again. In addition, their rates were very fair and we are pleased with the service.