If I could give them zero stars I would. As a false advertising on Groupon. Groupon should no longer allow them to continue doing business together I want full refund. I went to get "specified by them via text" message a medium area laser treatment done, when I arrived at the front desk the lady smirked and stated "its a large" however prior to going I sent them a text message asking if it's considered a medium or a large area and Rick told me it's a medium and NOT to buy it through Groupon but to buy in the office instead. I thought that was suspicious and purchased the getoupon anyways. We set up my appointment today at 1:30pm EST and when I arrived the lady at the front desk with smokers voice smirked at the Groupon. She treated me very rudely. And it was embarrassing. I told her I had spoken on the phone and also via texts with Rick. And she said "no" you MUST upgrade to a large pay the difference. I felt super uncomfortable because it's a laser treatment, and from her tone I feel as though I would get burned in the process because it was very threatening and cold. However for the benefit of the doubt, I asked her to get Rick and she went in the other office where he was and loudly proceeded to state "and she wants to speak with you, I don't know why" he then came out and I explained to him that he and I texted and he specifically told me it's a MEDIUM on Groupon. Which I have proof of in writing. And he said that it's a Medium in the office once he saw me but considered a LARGE on Groupon. Which does not make sense because the texts state clearly ITS A MEDIUM on Groupon but buy it in the office with us. Don't buy it there... He then proceeded to upswell me and tell me I need to pay the difference or use it as credit for another service. By that time it was too late for me to even want to consider them any longer. I no longer felt safe. I am now going to report this to BBB and Yelp. And would like full refund and help from Groupon. This business should not be advertised in your services especially since they do not honor the purchase and change their minds at the office. Here is the proof in pictures where he told me it's a Medium not a large. And to buy it through them instead. read more

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I just love this place. I moved to Florida about a year and a half ago and I was looking for I really competent aesthetician that also had reasonable prices. It's a really comfortable and safe environment( I just love working with Vita; She's my absolute go-to now. I've had hair laser removal and pixel. I just really love her expertise. read more

Cara is my laser tech and Medical Esthectician she is always bubbling and professional. Cara and Vida are amazing and I would not trust anyone else for my Laser, Boyox or Medspa needs. Check them out they have a group on as well. Very LGBT friendly and Public safety friendly. and would highly recommend Boca Laser and Medical Spa This is the diamond in the rough on Boca IF you want a caring and professional team trust your facial, laser care to Cara and the rest of the team. read more

Boca Laser & Medical Spa - Medical Spas Near Me - Boca Raton, Florida

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Burned the skin 1st time and said that never happened before but she did it again. Doesn't seem like they know what they are doing.

Stay away! Don't even know where to begin... This place is so unorganized and so disrespectful with it's clients. They were ALWAYS running behind for each appointment, always took me in 15+ min after my scheduled time. I had to experience two sessions where a girl was being trained while she was doing my laser treatment... like I was a dummy. Results are not great either. They only use a baby wipe to clean their equipment between clients. They book me on the wrong day and wanted me to wait forever to be taken in as if I had anything else to do. I still Have 3 sessions left but I'm not coming back... rather loose the money than let them keep treating me like trash read more

I came for a small area laser treatment. When I arrived on time the lady was having her lunch -which was fine. Talking to me with her mouth full - maybe not so fine, a turn off.  There was confusion in understanding what services I was interested in. Not sure where the communication problem was. I explained I wanted to try a small area and do more services if I liked the Spa experience. I had booked the apt prior and explained all of that on the phone. She took me to the room which was not prepared. She told me to take a seat in the room while she cleaned the table from the last client. The seat had a bunch of hair on it so I did not sit. Looking at the service table I saw blotches of shiny product or I dont know what all over. I was grossed out and got cold feet.. feeling it wasnt as sanatary as I am use. I kindly and quietly said "Im not feeling very comfortable. I think Im going to leave. " She snapped "Im not comfortable either". As I walked away she said, "Ive been doing this for years and you wont find a cleaner facility around. Im the best Estitician in Boca ". I got to the waiting room and sat down to look up directions to my next work meeting. I was rattled by the agressive energy. Then I heard her muttering to herself and swearing behind the thin wall. She was the only employee there. She came out and saw me sitting. She came racing towards me yelling "Get out!!! Get out of my office!!" She yelled "You are Crazy Lady! You are crazy!!" As I left she slammed and locked the door behind me. Dont know what else to say....I literally was chased out of there.  I was I two days earlier and consulted with a lovely younger girl who made me feel good about making this my new med spa after moving to the area. I want to be clear - the bad experience was with an older dishelved petite woman and not the informative young Estitician with long curly hair I dealt with a few days ago. read more

Love Vita! After my first treatment I really truly saw a difference. She really takes her time and makes sure that she gets every spot. Highly recommend her! read more

Vita is great! She's very knowledgeable and makes you feel comfortable. Looking forward to having more treatments done. Highly recommend!

I absolutely love Vita and the way she takes care of me. I have done 6 sessions of laser hair removal on my legs and I am so impressed with the results. I had to go back! Now I'm currently doing my underarms. The location is so convenient and new/clean. The service is amazing. She is always accommodating. I plan on continuing to see her for other areas of hair removal. The prices are the best in the market and the results like I said are worth it! I am a customer for life. Thanks Boca Laser and Medical Spa. read more

Vita is absolutely incredible! She's super thorough with getting all of the spots and she's gentle and patient! I started here from a groupon and I've stayed to get my entire body done. She's flexible with making and changing appointments! Thank you for being awesome! Highly recommend! read more

Be careful about being clear what you want done, especially if you buy from Groupon. For me there was a misunderstanding. The first session I went to, I said I wanted to do my shoulders. She said that wasn't an area she did and I would have to do my whole back. After I said I didn't want to pay for my whole back when I only have hair on my shoulders, she said I could do my shoulders if I paid 100 dollars more to include my lower neck. On the fourth session I noticed I still had hair on the front part of my shoulders and brought this up. She said I had only paid for the back part of my shoulders. Im not sure why I would pay for hair removal only on the back part of my shoulder but there must have been some misunderstanding when I said I wanted to remove the hair on my (whole, implied) shoulders. What I can say is that now only half of my shoulders are hairy. read more

Amazing place for Laser hair removal ! I'm on my 3rd session and I can notice such a big difference ! Even after the first session it was noticeable to see I had less hair growing back, great prices as well. All around would recommend ! read more

Horrible service is all i can say. Professionalism is out the window with this one. The attitude this lady had was aggravating. I had missed an appnt and not one call to remind me of it or to even try to reschedule. Just a bad experience overall. if it weren't because this was a groupon given to me i wouldn't of used her. I would NOT recommend this place. read more

My girls and I have been doing our hair removal treatments at this place for a while. We are very happy with the results. No wait, friendly and very professional service. The technician will respond to your call within the same day to book an appointment. Highly recommend it. read more

I absolutely love coming here. The laser technician is extremely kind and so nice to work with. You can tell she genuinely enjoys what she does, and is very good at it! I've seen great results so far, and I am only two sessions in! Can't wait to get more things done here. read more

Amazing place... nice and clean! The laser technician takes her time and the machine and amazing!

Going to Boca Laser and Medical Spa is always an amazing experience! I've been going to Vita for years and she is extremely professional and generous. She always puts the customer first and does whatever is best for them. Also during COVID, they are taking great precautions and wearing masks the entire time. read more

Vida is amazing. She's knowledgable, helpful, and very good at what she does. Not only that, but she made me feel extremely comfortable and chatted the time away while she took care of me so I barely felt the zap. I'll definitely be back to get more work done here, and I suggest any of you looking give her a shot! read more

Nice place and excellent attention.. Vita is very profesional and the procedure was better than I expected.. totally recommended!

This facility has awesome people and were very professional. They scheduled at a convenient time. Thank you!!!

Definitely recommend coming here for laser!! The office is super clean and the service is amazing. Super sweet will walk you through the whole process. Will definitely be coming back!! read more

Vita is the absolute best!! After my first session I was basically hairless, its so worth the money! Now, I'm going for my third treatment and the laser itself doesn't hurt at all. Vita is so good at what she does and makes sure to get every single hair! I would highly recommend going here for laser treatment. read more

So I've been to multiple salons for laser hair removal in the area and honestly I will most likely not return to this one. The actual laser was effective, the hair that I had was almost 100% gone. But my problem was with Vida (laser tech) and her bed side manners. When you call , it's almost like you're troubling her to book an appt, very snippy, and makes very rude snarky remarks throughout the treatment visit. As a patient and someone that's paying full price for treatment, the least you can expect is to be treated with respect and not talked down to. So if you don't care about manners and how your treated then this establishment won't bother you, otherwise I would suggest look elsewhere. In general, prices are very similar in the area. read more

I started laser treatment under my arms with a Groupon I purchased and I am more than pleased getting my treatment done here. It's fast and I started seeing results after my first treatment where the hair grew thin and sparse. I will definitely be coming back here for more treatments :) read more

I was looking into other Spas because the spa I was going to closed. I saw this place on Groupon but they didn't have the area I wanted so I called. I spoke to VIta and she quoted me a price for a Brazilian including the butt for 3 sessions because that's all i needed to finish my laser treatment. I went to my first appointment and paid what she quoted. On my last & 3rd appointment she started asking me questions on why I paid the price I paid and that certain services I did in the past 2 sessions were not paid for. I was shocked to see that she seemed to accuse me of getting laser treatments that weren't paid for when I clearly had spoken to her in the beginning and she quoted me the price and I paid what she asked for. No organization on her end because if my information was written down correctly then she wouldn't have accused me of getting free laser treatments. I will not be going back. I will find another place that is more organized and keeps track of their client files properly. read more

Really good experience at the Boca Laser and Medical Spa. I really like her laser type and how she is concern if is getting less hair each session. i will come back in the future. read more

worst service ever. rude staff. and no results. terrible. dont come here. not worth t at all.

Very informative and tells you exactly what's going on and the effectivenes. She gets you in and out appointments are on time as scheduled. The office is nice and clean. read more