The Randolph Insurance Agency is the best insurance agency I have ever used. They are friendly and…read morealways willing to answer every question. Everything is handled immediately, thoroughly, and correctly. I also like that they set expectations realistically, whether you are updating a policy, or filing a claim. I typically work with Connie, but everyone there is fabulous. I trust them 150%. If I could get everyone to switch to them, I would.

This is the best insurance company I have had. They are very informative and will work with you…read morefrom start to finish. Every time I call, I get a live agent that is well informed on any question I may have about my policy. They have walked me through things online and stayed on the phone with me until I got through any paperwork needed. I have had the Randolph agency for many years (Since I was in my teens) and wouldn't trade them for the world. It was easy to handle claims such as an accident, changing policy, adding coverage, and so much more. I highly recommend them to all friends and family. The Randolph Insurance Agency is the best insurance agent I have ever had!! If you have any first-time or don't like your current provider for Auto, Home, and even Life insurance questions, they are well equipped and patient when figuring out which option is best for you. The number one thing I like about them is how customer-oriented this team is. Highly recommend the Randolph Insurance Agency. Thanks again for all your help and for answering my many questions!

The Rates are above average. I do not recommend this company. I ordered the rates online, quick…read moreresponse.

Great insurance broker! I used them twice now, once for dental/vision, and another for life…read moreinsurance. They are one of the few agencies in town that will actually call you back...I called around to others in Ephrata and either no one answered or they never called me back. Nicholas is awesome, he helped us both times and was very accommodating. He also provided quotes that were lower than anything found online or directly through a company. Highly recommended and will use them again if needed!

Second year Cynthia has done my mother's taxes. Absolutely a perfect experience. Sold mom's home…read morelast year and unfortunately she passed recently. I contacted Cynthia and she walked me through the process to file mom's final taxes this year. She responds quickly, YES even during tax season and makes things easy. HIGHLY recommend her.

Only way to get good service is by being WHITE!!!! I've been waiting all year for my taxes to be…read morefiled. It took for me to tell them to just send my paperwork back before they decided to file it. I've told them numerous times that I was homeless. Instead of them explaining that something needed to be done differently they pushed my paperwork off to the side ignore all phone calls never called back never returned any emails and every time I did try to reach out to someone it was always a message that they were on vacation or out of the country or office. There was always something. I would email Cynthia but get a reply from Marie stating they weren't in the office. Or I'd call and get the voicemail and no one would return my call. They would copy and paste the same email rather than call and explain exactly what they wanted or needed. I would send something and no reply. Or a reply of it being something they already had. I just want the same service the WHITE PEOPLE get!!!! If I received the same service then why I never get a call back? Why did it take for me to tell you to send me my paperwork and I'll have someone else do it in order for you to get something done? And now you want me to pay? For what? What did you do? You didn't answer any of my questions you didnt work with me for me to better understand what you needed or what you were doing. So what am I paying for? For being mistreated? For not receiving the services that you told me I would receive? Make it make sense. I send a email on 09/29/25 and don't hear back from them until today. No phone call or anything. Just an email stating my return is done and I needed to pay. In the photo is my message to them two weeks ago. And then their reply to me today. And on top of it all it's a bunch of different emails from different people.

I won a jawbone jambox headset when mark was here at the philly auto show booth in january good…read moreheadset he did try to get me a quote for insurance all my policies renewed in may unfortunatly mark could not save me money this year will consider this agency on my next renewal will try again next year but this is a good agency.

Not only did we save a lot of money but we got much better coverages in our policy as well. I…read morehighly recommend calling MJB.

I visited MJB on a whim because my Auto Policy was coming up and I figured I'd give a local…read morebusiness a shot at quoting my rate. As soon as I walked in I was greeted with a "How can I help you today sir?" Which you don't hear much anymore this day and age. I explained my situation and they told me they'd be glad to quote me they just needed a little bit of my personal and automotive information. While providing them my information I was asked if I'd like some water or iced tea. I gladly accepted the offer. As they ran my information they asked all the pertinent questions about what level of policy I'd like, different coverage options, and prior experiences with other providers. Once the quote came up it turned out that they were saving me over $750 dollars a year because my prior coverage had add-ons and hidden charges that I didn't read into within the fine print of my previous online provider. 3 months later I went back when my home owners policy came up and they did it again. Once I bundled the two my rates were cheaper on both ends. I never would have remembered that my home owners policy was up but Mike gave me a call 2 weeks before to remind me. That's customer service!!!! Now every now and then I stop in to say hi and they're always excited to see me. They even bought lunch once and refused to accept any money. TOP NOTCH!!!!

I have used Cellucci/Foran for over 10 years for both personal & business related products! Tom &…read morehis staff provide gold star customer service. They also are very involved in the community which is a huge plus.

Tom is my guy. Has been since I got insurance on my own. And He'll probably always be my go to…read more I use Erie - I find they have great pricing. Overall, Tom is great, and so is everyone else that I've spoken with at Cellucci Foran.

I was shopping for homeowner's insurance and had already received two underwritten quotes from…read morehighly rated carriers when I called Miller's and spoke to Kate Mitchell to get another quote. After providing her with the exact same information as I had given the other companies, she said she could not provide a quote. Apparently Miller's does not have access to a wide variety of products since I later called another agency and again had no problem getting a quote using the same details. Maybe Kate didn't want my business or didn't want to be bothered on a Friday afternoon. But I found that other local agencies were much more helpful and had no problem finding suitable products for me.

Been with Millers for years. Always had quick responses and everyone was always helpful. Wow has…read morethat changed. Called two weeks ago to have them run quotes for my car and home to see if a bundle was an option. Spoke with Nancy who got all my info and called me back to confirm a few things. Never heard back with a quote. Called today and she was like I don't even remember speaking to you. (That's good to say to your customer)!! Never did the quotes and then kept asking if I wanted her to run numbers. I was like YES! She said "well I'm just telling you everything is 6 months now, so not sure how much help this will be". I said forget it. You can tell she did NOT want to do her job and run quotes. Had the same thing happen in January with Andrew. I had to call repeatedly to switch my car. I was also told by him that my carrier provided Gap coverage, found out today that was a lie! Do not go here! They are lazy and do not want to work. We will be switching to another agency. Their loss!

Been going to Paul for many years. He also does taxes for my kids. I've always been a satisfied…read morecustomer. Hopefully he doesn't retire too soon. Not sure where I'll go then. Thanks Paul. Tom R

Always there for you when you need him! Does an amazing job on refunds every year and is a great…read morepeople person. He's a very busy man in his office with one other lawyer. I just wish I didn't lose his email address. Thank you Paul for everything.