Although I might update upon return of my rental and the reflect on the entirety of my two week…read moreHertz Rent A Car Terre Haute experience, I am already off to a good start. In hopes that my rental car does not fall apart, the A/C does not go out nor I find a dead body in the trunk, I am confident in my 4 Star Yelp review thus far. This Hertz is located behind the Honey Creek Mall in an auto store complex that is selling different brands of auto parts and services. They have a sign on the front of the building, so although they are doing other things in this location other than renting cars, this is where you will find Hertz. Now the Terre Haute fleet of Hertz Rent A Cars is small, so it is best to have made a reservation in advance. During busy times, like now with Memorial Day weekend, the Indy 500 and graduations, they might not have any cars for someone who is seeking a car just on the fly. With their limited fleet, they have to pull cars in from Indy or other markets and they are simply not here on sight. Anyway, I booked everything on-line, which was super simple. Also, I noted on-line that there was a message saying that Hertz could pick me up. A few days before my scheduled rental car pick up, I reached out for the pick up. Erin Murphy, the Branch Manager, could not have been more kind. She clearly explained that as long as I was within 15 minutes of pick up from their Hertz location, they would pick me up, bring me back to Hertz to complete all the paperwork and then I could be on my way. This was super helpful. In addition I was reflective of how her friendly manner and kind disposition added to my happiness. I have rented a basic four door Chevy Impala. Nothing cool going on with the car I was provided, but it will do the job and get me from A to B during my travels. But the experience of an easy booking, the option to have someone get me for the pick up of my car rental and Erin's customer service, I am extremely happy with my Hertz experience.

Beware of time limit! I had a car reserved during our…read moreholiday travel and they gave it away. I had reserved it for 8 AM, not knowing for sure when we'd be able to pick it up. When we arrived at 11, they told me they only allowed a 2 hour window to pick it up. I received 2 email confirmations and a phone confirmation, none of which mentioned this time limit. The staff was very unfriendly and said "well it's on the website". Well, Hertz, you will not be getting my business in the future.

They did excellent work, but I am stuck with a gift certificate for a business that is no longer…read moreopen.

They were great to work with. Thank you for helping making our family vacation successful.read more

Horrible service! The manager has no clue what he is doing , is taking months to get deposit back,…read moreand randomly was taking money out of our bank account. 100% do not recommend. Seriously need to be closed down! I'd give 0 stars if possible.

After 2 phone conversations the gentleman never returned my call…read more "I will gladly call you back" "I will gladly call you back" Well you didn't. How crass. Did you ever stop and think someone may need a car for a funeral and that this is important? No, you couldn't. Couldn't possibly fathom anything about customer service.

Amazing staff. Another car rental agency accepted my booking at this location when it does not…read moreactually exist here (hertz). I was stranded without a one way rental to another city. National was incredibly accommodating and so helpful even without knowing my status. Can't recommend this team enough. Well done and thank you so very much

Complete life savers! I booked a car rental for 1 and a…read moremonths with my company discount. Unfortunately due to national's computer systems they can only make a contract for 1 month. I went to the Willard airport location and a gentleman there was able to fix my reservation and honor the company rate I initially had.

My experience with Toyota of Terre Haute has not been good. I purchased my 2013 Toyota Rav4 limited…read morecar from Toyota back in 2017. The car now has 90,000 miles on it. We have taken the best care of it wanting it to last many years. In 2022 the paint started peeling off overnight in sheets on the top of the car. We took it to Toyota who told us they would fix it. They had the car 3-4 days and only repainted the very top of the car where the sunroof was. Last year the hood started peeling in the same way. I took the car to Scott's custom colors and he offered to paint it for $500. So I did the hood out of my own pocket. Now the back passenger door is peeling and I'm being quoted $2500.00 by several places to get this piece fixed. Toyota tells me the time limit for fixing this for them is up to this was a problem with the paint color blizzard pearl. It doesn't stick properly to the car. They have known about this issue for years. Many of their cars made before 2018 had this issue. Why didn't they paint the whole car when the issue began and I took it to them the first time or at the very least help me fix it now? I was told it would cost $10,000 to repaint my whole car. My car is basically ruined. Toyota has brushed me off. When I took the car in for them to take pictures, they told me they would get back to me within 2 weeks. They were going to check into fixing it. They never called and Fred the general manager of service never sent the pictures in. They arent interested in helping. We have bought 4 cars from Toyota of terre haute. This is the way they treat loyal customers. I like Toyotas but won't buy from this dealership again.

I reached out because they were the closest dealership that had the Solar Octane Tacoma that I…read morewanted. Jeff, the Internet Sales Manager, responded quickly and kept working after hours to get everything ready for me. When I showed up at the dealership the next day, the process was smooth and efficient, and they gave me exactly what I expected for my trade in. Overall I had a phenomenal experience!

Enterprise as a whole is an awesome company but the Enterprise in Vincennes they're liars and their…read moreracist they fed as a whole bunch of lies about Enterprise not picking clients up but the real reason is they came to my house to pick my wife up and realize that her husband was black and then the next time my wife tried to rent all of a sudden they don't pick nobody up then they're illegally charged us $300 because he's mad at the fact that we're in a mixed relationship they're anti that and if you want my opinion anti-American as well I would not rent from them not to mention that you won't even get the vehicle that you requested and they have no apology they just tell u to deal with it in their own words. I would rent from Enterprise again but I would avoid Vincennes, Indiana and their total rudeness and total unprofessionalism. If I could give them 0 stars I would

I called Enterprise, and was connected to the office in St. Louis to book my rental. They told me…read morecertain cars at a certain price level would be available to me. However, upon arrival there was only one car in that price range...a two door. The two people I was driving are old and have mobility issues. I told the gentleman helping me, and he made a joke about how they might like the hemi which I found inappropriate. He then offered me a bigger vehicle, but I would have had to pay more. Not good customer service. Also, the regional office told me I receive 5% off for being a AAA member, but that was not true. However, the Vincennes office was great to work with around this issue. Also, the same man cleaned my vehicle if that's what you could call it. The vehicle had a distinct not great smell, and there were stains in the back from what looked like someone sprayed cleaner in but didn't bother to wipe it off. The vehicle did not have the customary floor mats. Despite the flaws in communication between the St. Louis office and this office, the very capable and understanding woman that works in the office made things right with me. She continued to offer upstanding customer service and was very patient with my issues. My satisfaction was her top priority! If you deal with anyone, deal with her because I truly believe she is the only one there that knows what she is doing. Get some more competent employees to help this poor woman! Especially on a Saturday morning! As an aside, the people renting from this location are especially rude. If you are a female from out of town, prepare to be stared at by the male locals like you are from Mars. If only the woman is working, be prepared to see blatant sexism and rudeness from the older gentleman customers.

We reserved a van around a month ago. Within the last week or so Vans were recalled nation wide. I…read morewould not have known if I didn't call and confirm that they had us down for a van on Tuesday for our Saturday pick up. My husband and my self have called for 3 days with no fix for this issue. The 1st offer was 2 cars. No not acceptable, waste of gas (reason for van), the only other option they could give us was a 5 seater SUV. Again No. We have 3 teenagers all 5'9 or larger, plus my husband and myself, and we are also extremely tall. No manager, no staff member took the time to call us. Each conversation about this was because we kept calling. If I would not have called Tuesday to confirm no one would have called. Stephanie wasnt helpful and said she would relay the message to mangers on Tuesday. Yesterday we were placed on hold multiple times with no answer. We spoke with customer service and still no answers. Today I spoke with Jess and she pretty much said well that's what we have to offer take it or leave it. And gave the excuse no one called because their managers were at a corporate meeting all week. Be warned that they have no customer service at the US HWY 41 location. And they couldn't even problem solve with any locations within an hour radius. We understand that things happen, but you weren't going to call us, so our vacation would have started off horribly if we had not taken the time to confirm earlier this week.

I visited your location in Terre Haute on Walbash Ave. The staff was exceptional and friendly. They…read morehad a thorough knowledge of the companys policy and provided all the answers to my questions. The manger was super friendly and made us feel at home. Sometimes people don't know how to provide comfort in business environments this was not the case at this store. I left happy to do business with your company! I will refer all my colleagues and friends! These employees deserve a raise for going above and beyond!!! Thank u Enterprise

This car smells so bad like wet dog and stinky air freshener . If I wasn't short on time to get to…read moreChicago, I would have returned this car. I can not even stand to be in the car with the windows open. Rug also stained with something.

I am glad to recommend this particular location of Alamo to anyone. Always great service and nice…read morecars! Without hesitation I fully recommend it.

So after we have had to RE rent the car because of unforseen problems with my truck being fixed…read more Even though I am not happy about having to continually keep spending way to much money to keep renting this car. I am very happy that me and my wife found the enterprise car rental place in Bedford indiana. They are absolutely amazing there. Yesterday I had to rent the car for another week. But I met the manager over the store. She was the best part of my long morning after work. She made the new rental agreement very nice and fun to be completely honest. After the experience we had at the Bloomington enterprise. We were very disappointed with how those employees spoke to us... but then the heroes at Bedford completely saved the day with their warm welcomes and friendly staff. If anyone needs to rent a vehicle make sure you go to the enterprise in Bedford. You will be happy that you did.

Zero stars! I will never return to this location. I rented a large suv (Tahoe or similar) and was…read morecalled by the local Bedford office with less than 24 hours til I picked up telling me they didn't have it or anything similar there for me to pick up. I was given the option of a 15 passenger van... for real. And was told by someone over the phone to call the Bloomington office myself. I have called 5 enterprises in a 50 mile radius and no one has the size vehicle we need traveling with 5 kids to Florida! Bedford should be ashamed at the lack of consideration they have for peoples travel plans. We have paid thousands for this trip and have no vehicle to get there now. Waiting for a phone call from the district manager. That place is hardly busy, and for something like this to slip unnoticed is a shame.

Every time I had fixed was just like new.great work.the best.Use high quality parts,alwAys done…read morewhen promised,go get or go to second class place.

I had a 2018 Ford Escape SE that was damaged very extensive due to another vehicle hitting me…read more Blackburn Collision done an excellent job in all the repairs. I would highly recommend them to anyone.