I showed up today to this aventura location where I've been getting my treatments for about 5 years plus... and it looks like it's closed. No previous notice no email no call... my appointment was cancelled online and since then it says I cannot schedule any other appointments... I've tried to contact someone by calling.. emailing and social media but of course no one is returning my calls... during my scheduled treatment in November, one of the laser techs mentioned the company filed for bankruptcy and they closed the coral gables and Kendal offices... they said they think the aventura office is safe because they do Botox and a bunch of other stuff, but I guess not... if anyone could anyone provide me some information and let me know if any other location is open please do so.. it's sad that there are a hunch of other costumers that were conned by this company into buying additional treatments and now they're stuck with paying for services they will not receive.. it's shameful what body details has done! read more

Body Details - This is the notice I found in the door.. - Laser Hair Removal Near Me - Aventura, Florida

They always do a great job and I have a lifetime service. I paid monthly for the first two years but now it's free.

Do not use this establishment! I started with Body Details in June 2021. I have received only one treatment since then.  My appointments were cancelled involuntarily several times without my consent right before my appointments were scheduled. When I called to reschedule, the only appointments available were several weeks after my original scheduled date. It transitioned into poor reliability by the office, my phone calls were not being answered.  I am a working mother and live 1 hr and 30minutes away. Those appointments forcefully cancelled the having to reschedule is a complete inconvenience, and with no one answering the phone, virtually impossible. I am still being billed for services that are not being provided. I made 3 payments, and only was seen once. I spoke with the director of the Aventura location to cancel the payments and was told no, my concerns were dismissed and I was blamed, then told to write an email. THE customer service is not horrible, spend your money with an establishment that is reliable. I would advise anyone NOT to use this company! read more

they sell you with unlimited treatments but they never have availability. they somehow are always "booked" and they close on Mondays. When you call, they said they are booked but that I should look online to book which doesn't make sense. Overall, don't recommend. read more

Body details company is a scam!!! They took my money and promised the tattoo will take approximately 10-12 treatments to remove. It's been 39 treatments for me so far, over 7 years. Same with the hair, I have to shave every time I shower. Beyond disappointed. Today I came to the appointment and they told me they can't treat me because the machine was broken. The manager was so not helpful, instead of accommodating me, I have to wait another month. I asked to contact the management and she said she will not be calling anyone. Body details will be nice to you at the initial appointment, lie to you, take your money and then you are on your own, stay away from this place. read more

LOVE THIS PLACE, and LOVE my results even more!! The staff is absolutely incredible, especially my nurse Heidy who made me feel super comfortable, she was so sweet and extremely professional!! Thank You body details, and thank You Heidy!! read more

Such a terrible customer service and absolutely unprofessional. They told me on the phone to come in at 2 pm for consultation and payment for my tattoo removal service and I can get treatment at 2:20 pm. I came in on time and was waiting for 30 min for consultation and after I paid they told me I have to wait until 4:10 pm for my 10 min treatment because they have scheduled customers. I was disappointed with timing issues and wait time which they told me after payment was completed. I left and came back on time and was waiting for another 15 min and they told me that laser was broken and they cannot treat it!!! I refund money and spend 3 hours for nothing Absolutely unprofessional, don't waste your time. read more

Satisfied with the results I'm almost done with my treatment and loving my skin....The girls are always professional and make you feel confortable , specifically Yisel thank you girl ... read more

I came here to get a small tattoo removed. Didn't realize that it would be a process. It takes many sessions to remove a tattoo. Thank God that this place has an amazing staff. Yusimi is always happy and welcoming. I feel no pain. Angie is awesome at the front desk. Everyone is so nice. I just forgot all the names. I am going to miss them when my tattoo is gone. Maybe now I should get hair removal so that I can stick around. LOL Thanks so much :) read more

I'm so grateful for finding Body Details. I currently have three areas treated which are my underarms, Brazilian and lower legs for a great price. After my first treatment I'm already seeing less hair and I definitely can see myself getting other areas treated later. Also the staff is very friendly and professional they make you feel so comfortable. I would recommend Body Details to anyone that wants great hair removal results and service read more

Update: I was one of your first customers and had a lifetime gaurentee for Brazilian, upper lip and underarms. I've gone for touch ups in Miami very few times because I live in NYC YET Body Details has wanted to revoke my lifetime guarantee that they had signed me up for in very sneaky ways. As a matter of fact, one of the girls that did my touch ups was actually really mean to me and put a super high setting on the laser and seemed to be enjoying the fact that I was in pain, I think as a way to turn me off from coming back. It worked! I had put a good review on Yelp! before, but I decided to rewrite it because it's not right to recommend a business that offers lifetime guarantee (because they were new and needed the money and clients), and then they try to retract it AFTER I paid in full the treatment. It's also not my fault I have to keep going in for touch ups - maybe their lasers don't work well enough and are too painful. It's not cool how Body Details treats their customers that trusted them when they were nobodies by trying to revoke the initial terms and conditions: lifetime guarantee once it's all paid for. read more

I love body details, and I love the girls here. Used to have NATASHA! She is absolutely amazing. I did my bikini with her in the beginning and she was patient and she knew what she was doing. Unfortunately she's in the Pembroke Pines location now. So that location better feel happy they have her. Today I had JESSICA and I was a little worried at first. But she was amazing too! Different technique but very involved with the guest, asking about discomfort level the entire time. She's mainly in the Fort Lauderdale location. read more

I've been coming here for over 10 years anyways came in for my appointment they was 15 mins late no apology, then had to wait another 15 to get read more

This office has a very high turnover may not see the same people next visit. It seems your just another number to the person who makes your appointment. I'll be glad when this experience is over. read more

Awesome place to get laser hair and tattoo removal. The facilities and clean and the staff is professional. Request Jmelle :) read more

Body Details was a terrible investment for me. If you are looking to get laser hair removal there are many options out there that offer much more value than Body Details and which provide better customer service than Body Details, so I highly recommend that you avoid this company at all costs. Treatment for just my lip and bikini line required a contract and cost approximately $5,000. They stopped my treatments because I wouldn't pay a $175 charge for missing an appointment, which yes, I agreed to when I signed the contract. I then found KAIXO SPA in Hollywood, who got the job done for $200. You have many options out there, so please don't fall for this one like it did. Live and learn! read more

Friendly staff, clean environment, Jonelle was so pleasant and thorough. Thanks ladies see you guys soon.

Omg love this place. I have been here multiple times and after being gone for a little while and returning I had some account issues. Although I had to follow up once I got someone on the phone they handled the issue and schedule my appointment right away. The manager was super sweet. My experience was awesome. The technician Jonelle was great! She is super personal and VERY good at her job! She was funny and informative. The hair hasn't grown back in barely at all. If you go there make sure you schedule your appointment with Jonelle she will take amazing care of you. I suggest Body Detail to anyone who is thinking about permanent hair removal. read more

Stephanie is by far the best laser specialist at this location. I had a few and once she became my specialist I stuck with her. She is the sweetest, most patient person and That is important when you get to the end of your treatments as the pain can be pretty intense. She does everything in her power to make it go by quickly and as least painful as possible. She's a real gem. read more

I do my laser with Olivia and she's amazing! Honestly everyone there is so friendly and they make you feel so comfortable. I always recommend Body Details when I'm out and about! 10/10! read more

Body Details in Aventura is my favorite location to get my laser hair removal. I've been doing the laser treatment for about a year and so far I've seen amazing results. I was shaving almost daily and now I only shave to go get my treatment. The staff at aventura location is so efficient and nice. Overall very satisfied with the service and attention I get every visit. read more

Body details really lives up to their reputation. Exceptional customer service & cleanliness. Jaylin the office manager was the one scheduling my appointments and is always willing to work with you when it comes to finding an appointment most convenient for you. Joelle was the RN that performed my laser removal and she was also extremely professional and knew her stuff when it came to questions about skin & laser treatment. Overall i am very satisfied with my experience in this location and the Coral Gables location. I would definitely recommend Body Details, especially with the lifetime guarantee laser removal. read more

This body details location is great! The front end associate Karima is always offering me great deals, and the PA Olivia is so kind and patient! Highly recommend this location for laser/tattoo removal I love it here! read more

I am very sad after being a body details customer for years at Aventura location. I've been treated like trash by Virginia Dias. She doesn't have any work ethics. I called because I received a text that my appoiment was going to be canceled and worried. Virgina Dias answered, I asked her to tell me the cancellation policies because appointment is on Friday and today is Wednesday. She was very sarcastic when I ask why my appointment was canceled, when still have three days: you are going to receive a text today and tomorrow with a bad attitude. I told her I don't understand canceled, it's not even 40 hours. I got angry and she said don't yell at me and I hung up. I called several times and he did not answer the phone, she transferred me calls to sales department. I do not understand how a director can hang a customer who has paid more than 4000 dollars. Simple way to explain she blocked my calls. so, I decided to drive to ask for her name. When I arrive normal temper and ask, I can talk to the manager and she said it's me. I told her that I was the one who called, she said yes, why did you yell at me and everything is being recorded, she said I'm going to call the police and you need to live the property because you're aggressive. It seems that Virginia Dias does not know how to deal with a customer and does not know the meaning of aggression. I replied, I am moving my hands and knocking on the door, I am putting your life in danger and her answer is that we are women alone here and we work in a very bad area. They have already come with guns to us before. I have no words to explain how I feel humiliated, discriminated, because of my sexual orientation. Call the police to a customer who has not even been aggressive, just because of her, she does not know how to deal with customers. Please Body Detail don't let people like Virginia Dias how has lack of integrity humiliated customers. read more

I decided to get laser hair removal because I have been hearing about Body Details for some time on the radio. The staff is professional, knowledgeable, and polite. I was given a consultation with Jasmine Falcon who happened to break down the service and pricing. She also was amazing and made me feel at ease. When I stepped into my first appointment, I met with Jonelle who did the laser therapy. Jonelle was awesome!! I was nervous and scared, but she found a way to make me laugh and talk about whatever; which helped my worries dissipate. I definitely recommend anyone to this facility because you will get excellent service. read more

Their lasers work and are fabulous; staff, not so much. Three stars because when I signed up they alluded to receiving different areas treated a time or two for free. After paying for my entire package in full and returning a couple of times thereafter, I inquired about doing an area to see how it goes. The tech (really nice) tells me she has to go ask. Apparently the person in the front told her she could zap me "once" only, and she literally zapped the tip of my underarm twice. Way to go, Body Details. Obviously they will say and allude to free areas when you are still a potential customer, once you are a customer, the service is very minimal and God forbid you ask for the one time free service they mentioned in the beginning. Not very good customer service and/or customer retention techniques. I will look elsewhere for the rest of my laser hair removal needs. read more

I have been going to the location in Kendall for around 2 years, I moved to North Miami Beach and had to change location for convenience. I have only been here 2x so far and it has impressed me more than the 2 years I have being going to Kendall. I adore the staff here, and the atmosphere is friendly. read more

I seriously love this location! Mind you i live in gables and i still make the drive just to come to this location! the manager Sasha was super informative and attentive to my needs! before coming here shaving my underarm was a constant dilemma. My underarms became darker from the excessive shaving, to a point where i spent weeks lemoning my pits -_-, thankfully finally after making the choice to begin treatment im on my fourth one and i can say i am satified the hairs barely grows back. Sasha treated me more then just a client giving me great advice on skin care, and "held my hand" though out the whole process! THANK YOU BODY DETAILS! read more

I've been coming to this location for my tattoo removal session for a while and all the girls are fantastic! The sessions are super quick and easy. My tattoo has been fading significantly..it's almost gone..tattoo removal is totally worth it! read more

Not ethical, unprofessional and fraudulent office. Not sure if I was just unlucky with specific Aventura location or those low standards are norm throughout the company. I signed contract to receive laser removal services and was told I can't cancel, so i asked Jasmin if I will not happy with services what would happen. She lied how fantastic and on a top of each client she is as a location director. When time came to my second service, first I received text that it was canceled, then I spent 1.5 months calling and leaving voicemails with NO RESPONSE! I Opened claim with my bank and finally after 2.5 months was able to reach to corporate (also impossible to reach) who only can take message for director to call back. December 11 was the first time I heard back from September 30th. Wow, great turnaround time! She only answered that her legal can't cancel or refund due to no cancellation policy. So you, BodyDetails, failed to perform, failed to provide services, failed to answer the phone, muted me on a phone. That's calls FRAUD. When you making a person entering in a contract with no ability to cancel and with no opportunity to get services. Please stay away from that place and give your money to the company who will actually provide service in the contract, so you can see results. read more

Everyone Is friendly... fast no wait. I am at or around my 10th session on hair in my full bikini area and under arms. Im so happy with my results I dont have to shave maybe once in a few weeks when I get a random hair. Also I have been treating my tattoo which is also 10-11 th session. The black is all gone, but i do have some green and blue color left which they said just takes a but longer than black. :) read more

I've currently have 3 area treated and I have to say the staff is amazing, very nice and understanding. They make you feel comfortable and the results are amazing! There are cheap laser hair removal but with their guarantee and results...it is well worth the money! read more

I love how clean this location is and how friendly the staff is!! Very knowledgeable and helpful crew. I've only had a few sessions so far but I'm loving my results thus far. The lifetime guarantee on services makes this company top of the line when it comes to laser hair removal. I highly highly recommend. Even got my friend to sign up!! read more

Super expensive deal!!! Pay attention on their schedule. They open at 11:00!!! So it's almost impossible to make an appointment, unless you have an easy set schedule in your life. Also be careful with docs that you sign on the contract. If you miss the appointment, they charge on your credit card $10.00 EVERY ten minutes you missed until one hour is complete from your appointment!!! Even though you usually spend 15 to 30 minutes with the laser technician!!!!! Their words " we can't afford the technician to watch TV so YOU pay!! Ah! They open at 11:00 and two hours after they close for lunch!! No wonder I can't find days and time for appointments! By the way the place is always empty! read more

I love body details and the staff, everyone is very welcoming . I love my results my hair is less and less almost hair free. Thank you Maria Nunes read more

Amazing place with a great staff that makes you feel right at home as soon as you walk in. Vanessa is wonderful her treatments have done wonders to my skin. I would highly recommend:) read more

I've been coming to this Body Details location for about a year and it's simply amazing! The staff is always so welcoming and accommodating. Laser hair removal isn't the most exciting feeling however, the technicians help make the best of it. My technician today would do a few spots and put a cold wipe to stop the pain. I've had amazing results on my hair removal; they also have a lifetime warranty unlike other companies. read more

I love body details. I've seen incredible results on my body. It's been almost 4 years now, and I barely have any hair. I pretty much go in for touch ups. The staff is great-- from the minute you walk in, until the very end of your visit. My experience is always amazing. Thank you Body Details. Can't wait to visit Midtown. read more

The staff in this location made me feel rite at home. The manager Joseline, is super professional, understanding, and sweet. Not to mention the technician Maria, is amazing! She helped me figure out what was best for my type of skin and face. It worked! Another level. Joseline, really helped me choose the best package for my budget. I highly recommend to all. read more

Been coming here for 10 months and been getting great results. I purchased the hair laser removal for full bikini and underarms I notice a big difference loving my results. The customer service is great and quick. It's not painful they make you feel very Comfortable. This place is a must great location in Aventura. read more