I first started coming here in 2022 and they said my tattoo removal would take about 18 months. 3 years later and it is still not gone. They have cancelled appointments at the last minute about 3 times and today I was scheduled to have a service done at 11:05. The office is closed and I did not receive any notifications/communications via email or phone that the appointment was cancelled. Businesses need to be respectful of their customer's time and adhere to contractual agreements. Take your money elsewhere. read more

Terrible Service ! My fiancé and I have lifetime sessions and have not been able to schedule our laser appointments online. Our phone number has changed so the website cannot log us in unless it authenticates our numbers. Coral Ganles location has closed permanently and seems to be that ever since management is doing a terrible job if there is any one in Charge at the Kendall location. I was given a number to text for appointments and it has been a Month! And still no one responds the phone nor the number the operator gave me to text and schedule our following appointments. Completely unacceptable ! Terrible customer suppport and we have paid for lifetime laser hair removal sessions. Body Details please get a hold of your management. read more

Very disappointed with the outcome. I did 2 years of scheduled laser, and the laser/technicians did not work. I now have to go back frequently for something very expensive that didn't work. It's also very difficult to book appt's. They say they're booked fully, but the office is empty and appt's take 20 min. I'd love to see it easier to book and better time dedicated to making sure they do the service properly. read more

I've had a few laser tattoo removal sessions here at Body Details and I can't be more satisfied with the service and value of my investment. I am currently in the process of removing a small to medium sized tattoo on my back, a scar from a cyst removal right under the tattoo and another small tattoo on my wrist. At first, I was really worried the process would be lengthy and painful. But after my first session, I've been excited to go back again and again. Every session has been quick and easy. The staff are amazing! They're all very nice and caring. They ask about your session and immediately get you on the schedule for your next treatment. It's almost effortless. The Manager (Joanne) at the Kendall location is outstanding. She took her time explaining the process and the contract, as well as the lifetime guarantee for the tattoo removal. She explained the process for the scar removal as well and honestly, her explanation and demonstration of before/after photos is what sold me. She was thorough and wanted to make sure I was entirely comfortable with everything from the cost, to the treatment process, etc. I've only had two (2) treatment so far and I can already see the scar disappearing. The tattoos take a bit longer, but everyone says they can see a difference in those as well. I'm so excited to see the final product when I've had more treatments done in 2021. read more

These folks and staff should be ashamed. I was so excited and took a leap to start my laser hair removal journey. I did extensive research on the company (or so I thought). I put $1000 Down and committed to $222.22 a month for 18 months. I went for 3 treatments. My wallet was stolen and there online portal sucked so I couldn't update my payment info to reflect my new debit card, a payment lapsed. They cancelled my 4th appt - no courtesy call, nada. I called in December, paid the month I had missed and was up to date on 12/18 and updated my autopay with the new card info. They billed per usual on 1/2. My 4th appt was scheduled for today, no text reminder, which I thought was weird, but figured it was a glitch. I showed up to find a chapter 7 bankruptcy sign on the locked door. When researched, I found they filed for bankruptcy in July, right around the time I subscribed. They took my money in vain, knowing they couldn't provide service. I'll be looking for other ways to recoup what I paid for services they couldn't provide. Terrible company and they deserve to be out of business. read more

Body Details - Surprise! This is what I saw when I went for my appt today - Medical Spas Near Me - Kendall, Florida

I have been coming to the Kendall location for almost two years.  Today on my way to my appointment I got stuck in construction traffic, according to the gps I was 7 minutes away and I called and left a message explaining that I was almost there.  When I arrived I was told my appointment was canceled and that I had to pay $50 fee, that I would not be able to schedule another appointment until that was resolved.  So, unless I give them $50 dollars the lifetime warranty and the treatments I have paid for already are void?  My laser procedure takes way less than 10 minutes for a very small area and there was no one in the waiting room, easy $50 extra for something that I have already paid for.  Shame on them! There are many places that offer laser hair removal at a fraction of what they charge, I wish I would have done better research. read more

I have been inconvenienced again for the third time in a row within the past 6 months. 1) My appointment has been cancelled last minute by the technician, 2) another appointment rescheduled for a later time that did not work for my work schedule, 3) and again today I was denied treatment after arriving 10 minutes late due to parking delays. My account was immediately suspended and charged today without any opportunity of being rescheduled or receiving treatment. There's no grace period for clients. The level of unprofessionalism and lack of customer at the Kendall location is incredible. I don't ever want to go there again. And I will never recommend body details to anyone. read more

Be cautious when dealing with this company. I paid $2000 in four installments under a service contract, which guaranteed me one yearly treatment for life on the area I paid for. A few months ago, I contacted them to schedule my annual session, only to be told that my account was on hold due to an outstanding balance. This is purely retaliatory because I had canceled a second contract I signed with them, before receiving any treatment, but they continued to charge my credit card monthly. The name of the person i spoke with at their corporate office is Rafael, and I believe he was the one who put this hold in my account. This company is not to be trusted. Proceed with caution! read more

Horrible experience with Laser hair removal here. I've been going to body details since 2019 and it was going smoothly until recently.. multiple workers have burned me all over my leg and disregarded my concerns. I would communicate with them that the settings are too high and it's not how I usually feel but they gaslighted and blamed external factors instead. Im disappointed and will be getting my services done at a different location. I was hoping to receive some credits on the remaining of my treatments but have not heard back. My legs are now in excruciating pain and I will have to get medication cream for these burn. It's such a shame that they don't listen to and disregarded their clients read more

See all

Best investment I've made! I received a gift certificate during the Dolphin Cheerleader tryouts 10 years ago and I've been coming ever since. I love the results and the cleanliness of the office but I haven't always loved the employers until now. Bridget is amazing, sweet, honest, direct, quick, and she explains everything to me. She truly lessons the uncomfortable and painful process of a full body session! Prices are high, especially compared to some other that are just as good, but they have a life time garante! Results are defiantly worth it! read more

Amazing!! I love body details. They're always extremely helpful and professional. Great machines, i'm doing laser and in 7 appointments i no longer see hair in the targeted areas. That is impressive considering i have 11 appointments left. They can seem strict with their rules but their front desk is always helpful and ready to assist you with any concerns or questions you might have. read more

I have been coming since last year and all the girls that work here are very professional and kind. I'm doing laser treatments here and even with having done only 5 treatments I barely have hair growth, maybe 1 or 2 at most. I won't lie, the treatments are the most expensive I've seen but they offer a lifetime guarantee. Yuneivy's who does the laser is so kind and communicative. She makes sure you're getting the most out of your treatments by asking all the right questions and giving all the right tips! Every time she does my treatment you can tell she's really looking at the area trying to get every spot! I have had treatments done by others but she does it quickly yet thoroughly and the least painful. I personally have not experienced any booking issues at this location or any attitude from the employees. read more

ABSOLUTELY HORRIBLE EXPERIENCE! Please do yourself a favor if you care about your skin and do NOT go to body details especially to the KENDALL location they are the absolute worst ever they will burn your skin if you want to do lazer tattoo or hair removal. SASHA is the WORST and I am only one of MANY people I have spoken with that say the exact same thing. Even their OWN employees talk bad about this place... just so have an idea of what business they are running. You cant even call and ask questions to the girls in the front desk they will give you huge attitude for any normal question.. Zero stars for this horrible place. Save your time and money and go else where. read more

Since the moment I walked in here I was able to feel extremely welcome. There was a great energy, everyone was smiling and they even greeted me with my name. Alexandra Medrando, the facility director, did my consultation and she is magnificent. She didn't make me feel like an ordinary customer. She made me feel like a friend she hadn't seen in ages. Not to mention, the whole staff was able to answer my billion and one questions. Everyone had a tremendous amount of knowledge about the hair follicles and growth patterns, even the layers in the epidermis. I was and I still am completely impressed. To my surprise the office and laser room were in tip top shape. I was shocked at how clean, and well organized it was (look at pictures) -super welcoming As far as the monetary value goes, I don't mind paying a decent amount of money. With that being said , I'm a college student with loans and other things to pay. They were able to offer me a payment plan that was personalized just for me. It was rearranged to exactly what was most convenient for ME. --and its guaranteed! That's probably the best part about this Kendal location. Everything is centered around me. What works best for my schedule (thanks to Sasha) , what payments I can make, what laser I can handle. It's amazing, whatever makes me feel comfortable they make possible. Beyond impressed. read more

Body Details - So clean and tidy! - Medical Spas Near Me - Kendall, Florida

See all

I stopped by to see the different services, I asked if they provided electrolysis treatment for gray or white hairs. I was told by the girl at the front desk somewhat rudely no, because it's too painful. Really? Tattoo removal isn't painful? Apparently, you have to look a certain way to be treated with respect. read more

I've been going to the kendall location for several years. You ve paid over $5000 in advance for treatments. It is very rude and inconsiderate if you have an issue and are late that you are charged $75. I understand if your a blatant No Show. However, if you call your & you are on your way there should be some leniency and understanding if you're stuck in traffic or have an emergency. If I would have known they were so ridiculous I would have never spent a penny there. They front desk staff is extremely rude and they are always changing which means they are not happy working there. Customer service makes you email your complaint and you do not ever receive a courtesy response. Customer service does not exist in this company only when they are coercing you to buy their plans up front. Which are pricier than their competitors. Shame on me for not researching more thoroughly. I will never recommend anyone and will go elsewhere for one last tattoo I would like removed. Stay away from this place and find one with better ethics and customer service. They have your money in advance for Gods sake! SMH read more

I don't know how I lived without laser before this. I used to have to shave every 2 days and now I don't shave at all! Knowing that I can wear dresses, shorts, short sleeve tops, and bathing suits without having to worry about shaving is the best. Facility is clean and staff is so friendly. It may seem expensive but you get what you pay for (in a good way), meaning you get a lifetime guarantee. The lasers are top of the line. The pain is completely tolerable.. Of course it hurts but I say if I can manage the pain (I'm a huge chicken) that ANYONE can! They work with you regarding payment plans and I promise it's the best investment you will make. Consultations are free. :) read more

While the service is good, the late policy is absurd. If you're more than 5 minutes late, your appointment is canceled and you have to pay $50. I ended up disputing the charge with my credit card company and rebooked the appointment. I highly recommend doing the same thing as opposed to letting them scam you. Problem solved! :) read more

Paid a years membership and the treatment failed. Their laser is not effective and the front desk staff is rude and unprofessional. All the nurse practitioners that I knew quit. This place sucks do t waste your time or money here! read more

The best location body details has! Staff is super attentive and always try to accommodate you when making appointments . The ladies in the front desk always ask about how your sessions are going and make you feel right at home from the moment you walk in.There is never any wait time , you are literally are in and out . I was going to the coral Gables office before Kendall was opened and they were rude and even burnt me once to the point where a piece of my skin fell off. Never had an issue with the Kendall location and will continue to be a customer for years to come. read more

Wow soy clienta existente . Y estoy llamando para hacer nuevamente mis citas después d haber pagado mis 50 $ de no show fee porque para poder hacer nuevamente cita después del tratamiento completamente pago . Debes pagar ese fee , para poder continuar con tus citas por solo 3 min tarde que no pude llegar en tiempo exacto . Y nadie me contesta , ni me devuelve las llamadas . Omg so disappointed . read more

Yuneivys is the best! I keep coming back here for the great bed side manner of the technician, and because the results have been amazing. I've had laser hair removal before in a different spa and after spending quite a lot of $, all the hair grew back. The key is the machine used (Candela being the best, and what is used at Body details). I absolutely recommend this spa! Thanks for the great service Yuneivys :) read more

I've been doing my sessions for about a year now and Jeanine always makes sure to be thorough and efficient with every session! She also takes into account my darker skin complexion and adjusts the machine accordingly. Love this place! read more

Came here for a free consultation and I can't lie,I was a little nervous. But no fear, Alexandra and staff are complete professionals and welcome all with friendly smiles. The office is simple to find,clean, sleek and very spacious. Paperwork took less then five minutes to fill out and Alexandra explained everything and answered all the questions I had. She even went over pricing and payment plan options which were great. I won't lie,it's costly but this is a great investment and has a lifetime guarantee so it's worth it and at the end of the day you are saving. Everything went so well I decided to sign up right away and was given my first session. Kristin who is a nurse is wonderful. She could tell (along with the rest of the office) that I was super nervous but they joked around with me and eased my fear. The process was quick and painless,they even had a flat screen in the room to keep you occupied. I can't wait to see the final results but this staff is truly great and provide great comfort. I really appreciate quality service and look forward to maybe even more laser hair removal sessions in different areas read more

I've been coming here for over a year and every visit is always amazing. Yuneivys is GREAT! so professional and very sweet. Thank you and see you soon read more

I had heard about laser hair removal for years and tried it at a competitor who I don't believe is in business anymore: American Laser Centers. It didn't work, much like I heard from other friends who had tried a Groupon or similar offer at "cheap" laser hair removal providers. I had written the whole thing off until I started talking more and more to friends and a co-worker who had been to Body Details. I went in for a free consultation and was explained the difference between the lasers that Body Details uses versus the majority of other businesses out there offering laser hair removal. Apparently there's a lot of truth between their "True Laser" and the machines other establishments have. The girls had me convinced to give the real professionals a shot, and I'm glad I listened. I am 5 sessions in on my legs and I haven't shaved in over 6 months. It's a blessing to be able to decide to wear a dress any day of the week without thinking about having to stop to shave, deal with razor-burn, etc. The free lifetime guarantee is comforting too; some other places I hear charge $40+ per session if you ever need touch-ups (and let's face it: hormones/testosterones change, a few stray hairs may indeed appear after you have a kid and as you get older). Body Details will never charge if touch-ups are needed later in life: ever! I can't speak for their tattoo removal, but definitely giving 5 stars for laser hair removal and their professional staff. read more

I'd been curious about laser hair removal for a long time. I finally went for my free consult & was given all of the information I needed to know. The staff is very welcoming & helpful. They accomodated me with a last minute appointment request right before the holidays. The fact that they use medical professionals is great. I highly recommend Body Details Kendall & plan on continuing to use their services until I'm hairless, lol! read more

I've been coming here for over a year and have had amazing results! Jolie and all the staff are super sweet and I've never received anything but amazing service. The suite is extremely clean and well kept. I'm so glad I started coming to Body Details in Kendall. The results are truly as good as they say. read more

The price you pay is way above what you would pay at other hair removal salons and for a very good reason why. The machine which is used for hair removal is state of the art. I have had only Three hair removal session and have seen a significant loss of hair and also it's helped with pigmentation and scarring. Katrina is the consultant I use but from previous reviews the other technicians are just as good. The clincher for me was they have a life time warranty so if hair does grow back you're guaranteed to come back free of charge. They offer a number of services including Tattoo Removal which I will be taking advantage of. read more

What a great place, with great service and a staff that makes jewels in this companies crown! The staff is attentive, polite and know what they're doing! I highly recommend this place for all your laser hair removal appointments! read more

Body details is the best! My tattoo is almost 100 percent gone after 6 sessions and scarfree! Katrina the nurse practitioner is super sweet!

Just had my consultation and first session! I had such a great experience from the consult with Alex to doing the paperwork with Maribel and the treatment with Brigitte. They were all so wonderful and friendly. I was so embarrassed to do a Brazilian but Brigitte made me so comfortable it was unbelievable. Take my advice try it out! Nothing good is cheap. read more

Going on my 4th Laser Treatment with Kristin, super pleased with the little pain and great results thus far as well, as the customer service provided by the staff. Alexandra, Facility Director explained the process and offered me a great package with payment plan that works for me (with Life Time guaranteed, Sweet!). Living in Miami, laser hair removal is definitely a great investment. Make sure to go for your free consultation. read more

I have been going to body details for quite some time now and honestly it's the best decision and the best money I've invested into hair removal. Sasha who is my laser hair removal tech is amazing! She goes way above and beyond to accommodate me and makes sure I get the best results! Sasha you ROCK!! read more

Im getting laser hair removal AND lasering off a lower back tattoo with Bridgette. I had never gotten either treatments so I was extremely nervous at the pain I would feel. But Bridgette was so sweet and helpful. She constantly asked me if I was doing okay with the pain and thanks to her the pain was minimal and tolerable. I'm so happy I decided to get my laser treatments here!! THANKS BRIDGETTE read more

Great customer service and staff! I have gone twice for tattoo removal. Everyone is super friendly and the office is very clean. They accidentally scheduled my last appointment for their Fort Lauderdale location but when I arrived at the scheduled time at the Kendall location, they had no problem squeezing me in. They say it will take about 9 sessions to remove my tattoo (black, size of a quarter). I'm reallyyyy hoping it takes less than 9 sessions but we'll see. Yes, tattoo removal is pretty damn painful. Some people say it feels like getting a tattoo, but in my experience it hurts at least 10 times more. read more

Amazing!!completely friendly and sweet!!!! Hands down best staff, the front desk girls are extremely friendly ! Sasha was so detailed and didn't rush, what we all want in a tattoo removal tech.my tattoos are basically almost gone.! I would definitely recommend body details and the Kendall location! read more

My experience here has been great! All the staff, especially Kristen, is amazing and very helpful! Got a great deal for every thing I got done. They always work in a timely manner; whenever I needed to reschedule they were able to find me another date and time that worked with my busy schedule. Definitely would recommend! read more

I was a little hesitant to do this procedure, but I hate the constant work that goes with shaving. If you do go to this location ask for Sasha, she made the whole experience painless. She's very knowledgeable and super nice. I totally recommend this location to all of my friends. read more

I am so glad to have gone for the free consultation. The girls in the reception desk are very nice and have great customer service skills. I'm not going to sugar coat it, laser hair revomal is not cheap but at Body Details Kendall, I received my treatment with the latest laser equipment, FDA approved. I'll update my review after a couple more treatments.. read more