They do not answer their phone and do not respond to emails, fb messages, or direct messages from…read moretheir website.

Are you open?? I have a gift certificate that I would like to use. No one had returned my calls.read more

Went to the shop to get fingerprints for work. The owner was super nice and patient with my…read moresituation. This place provides a lot of services all in one spot definitely a cool little shop to check out. Thanks again!

Been getting spray tanned here, and have been a wonderful experience with Daryll. She verbalizes…read morehow to position yourself, and is very respectful. Have bought a package of 3 to save even more. Ample parking for everyone.

I had a massage and facial this past weekend. The shea drizzle massage with Laurel was the best…read moreI've had. She listened to my concerns and addressed each one. She worked out an issue I've been having with my back for months. It was only an hour but felt like more. I will DEFINITELY book with her again. I booked a Nourishing & Re-balancing facial. After looking over my skin, the tech she said recommended a vitamin C facial. At no time did she say...oh by the way this will add $33 to the cost. And added a $21 eye/forehead mask without telling me. So great experience until I went to check out. The additional $54 was a surprise.

My husband and I were treated at Complexions Spa for four treatments over two different days. The…read moreenvironment was very serene and relaxing, and the treatment providers were very good and very professional. Unfortunately, the reservationist, front desk staff, and spa attendants made many mistakes, lacking a significant level of professionalism you would expect at a spa of this caliber. These problems included making a mistake on the second day with one of my reservations where I was sent a male instead of female massage therapist for a 1.5 hour massage. When I brought it to their attention, the massage therapist (not the front desk administrative person) offered a half hour massage with a woman instead of 1.5 hour to "fix" the mistake. I told them I wanted to speak with the front desk person and strongly objected to the supposed solution; they came up with an hour massage with a free add-on (hot stone massage). I had to work hard for this - they made things much more stressful than it should have been. They also told us wrong information about their tipping policies for certain massage therapists and made it really difficult to tip people, did not tell massage therapists to wear masks for both of us (which we had requested ahead of time and they had done the first day), had a cold spa attendant greet us who was suppose to make us feel welcome but lacked warmth and social graces, another spa attendant touched me repeatedly (which you do not do with out consent), etc. When the owner, Denise DuBois, called to talk about the numerous problems I had outlined in an email, she was highly defensive. I felt SO tense and uncomfortable with how she behaved towards me that even though she apologized for our experience at the spa and ultimately offered two free massages (for myself and my husband), I/we could never imagine going back there; we did not accept the offer. We do NOT ever want to go back there again. There was a significant lack of warmth and empathy for the level of problems and mistakes from staff and the stressful impact of this in real time and when discussed later - it was quite shocking. We have been to spas and all types of treatment providers in the U.S. and in Europe and have never been treated so unprofessionally by the administrative end of a business. It clearly comes from the top down and is very problematic. Added note: I have a friend who warned me against this place, because she had been there a half dozen times, and they made a mistake every single time with her reservation. When I told this to Denise Dubois, she wanted to know the name of my friend (talk about this request being inappropriate), and she found it hard to believe what I was saying (again, inappropriate). I was really taken aback; a professional does not do this. My friend recommended another spa in Saratoga Springs that she loves. I am going to try them.

Well, I left two messages and called multiple times…read more The answering machine always picked up. I understand being busy, but I believe when one calls and leaves messages more than once, one would get a call back. I've not even gotten a curtesy of a call back. If I could give it ZERO stars believe me I would.

This place is wonderful. We've been here twice for services and have had nothing but a positive…read moreexperience. Nails look great! So personable! Tracey and Jessica have always been so accommodating. We would definitely recommend this place......they even came in on their day off for our living social purchase! Definitely a place to stop while in Saratoga!

love the people here and the atmosphere! They care and its a family owned business not a…read morecorporation. However 99.00 "initiation feed" to start paying monthly is ridiculous in my book.

Very clean and friendly staff, kind of expensive though. Several different stand up booths to…read morechoose from as well as lay down beds.

Beware - I purchased 3 Groupon Vouchers from Twinkle Eyelash which did not expire until Sept./Oct…read more When I went to use one today I was notified of new ownership and that they no longer accept Groupon Vouchers. I wish I had known that ahead of time before I had actually got my lashes done today and had to end up paying full price. When I got home I ended up arguing with Groupon for a refund for these vouchers, which was very frustrating and time-consuming. They kept saying they could not refund me because I was outside the standard cancellation window. The merchants change in ownership is outside my control and was not my fault. They did end up refunding me in the end but I should not have had to go through that. That being said, they did do a good job and were attentive, but need to be upfront regarding the change of ownership and what that means for their customers who had purchased vouchers previously.

It's a really decent place to get your eyelash extensions. The service is nice and the result is…read morereally good.

Andrea gave us a great express facial. I won a gift certificate off the radio and decided to…read moresplurge on two facials. Andrea was very responsive and gave a great facial, explaining what was happening the whole time. Affordable and a great pick me up.

Located: 19 Glenridge Rd, Glenville "a petite spa" - definition: we really are not a spa - we just…read morecharge like one. It was my 41st birthday and I thought I would really treat myself - in place of my annual Walmart pedicure and haircut ($50). I thought I would splurge and try to go someplace a bit more "pampering". I am always last minute - so I do realize that this entire situation was no one's fault but my own and I probably should have taken more than a few days to schedule these appointments. Sadly - Schenectady does not have anything remotely on the same scale as Kimberly's - in fact you are lucky to find a place to get more than one service in one day around here. You want a haircut, and a pedicure??? I can give you the haircut Thursday and the pedicure next Tuesday - also a Massage? Well our therapist is booked a month out... Are you kidding me?? I was thrilled when the woman at Sherri Paull said they could do a haircut and a pedicure in the same appointment! I was trying not to be rude but I had noticed that on their website it stated that they had both junior and master stylists. I asked her to please not schedule me with a junior stylist as I have a LOT of really thick hair and since I only get it cut once a year I do not trust to the job to anyone with limited experience. She quickly replied we do not have any junior stylists (as if I had no clue what I was saying). When I arrived they were not very busy, there was a few older ladies in there getting their hair done by stylists my age (or older) and then me. I only had a short wait and then a young woman came out and asked me to follow her back. I was a bit confused as she lead me to a small closet sized room and pointed to a black roll around office chair for me to sit in. I was momentarily shocked - I said "so, I guess you guys don't do many pedicures?" Even more shocking was the reply of "oh we do quite a few.." SERIOUSLY? There was a portable foot bath for me to soak my feet in. SO now I am cramped in this tiny ass room with my arm resting on some equipment cart because there is not enough room for my shoulders while my feet are in a damn bubbling bucket!!! This was so far from comfortable that it was laughable to think what they were charging me - when I could be at Walmart sitting in a $3000 massage chair with my feet in a pool of hot swirling jets. I don't think my feet soaked for more than a minute when she came back to start my pedicure. It was a joke - they hadn't even soaked long enough and here she is trying to pumice off the rough skin! Pretty much I had my feet washed - briefly rubbed - pumice-ed - toe nails cut - and painted (no base coat, no top coat). This was their "spa pedicure" - for $40! The reality of the situation really came when I realized that the young girl who just did a shit job on the pedicure was about to cut my hair!!! I had the remainder of a perm that still looked really good on my ends - and I wanted to try and preserve it throughout the summer for my own convenience since I mostly have my hair up in the hot weather. I was VERY specific with this request and voiced it MULTIPLE times. Please just trim the split ends - do not do anything else. Well - when you have limited experience and only been cutting hair for a couple of years - you don't have to honor the clients request, you just do what you learned in school!! Apparently when I specifically say I want to preserve the curl on the ends - to HER it means I would like you to straighten out all my hair so that I cannot tell that you just cut all the goddamn curl off the top of my head. This stupid idiot robotic-ally layered my hair - in the process, cutting off every little bit of curl that was left on the top of my head. As if I could not see the giant pile of my own hair accumulating under the fucking chair!!! Is it really any question why this girl only works PART-TIME?? So involved in conversation with the other stylists that she was unable or unwilling to focus on what she was doing! You are kidding yourself if you think going here is any kind of professional or "pampering" experience. I would have saved $50 just doing my usual trim and pedi at Walmart and I would have gotten much better service. Instead I paid $100 for a pathetic pedicure and a haircut that I cannot recover from - a month later and my hair still looks like total shit - straight on the top and still curly on the bottom - and now I have to wait for it to grow out before I can get another perm. If you want to advertise your salon as a SPA - it cannot still be a SALON!! You sure as hell cannot charge as if you are providing spa quality service when you do not even have appropriate space or equipment, proper provisions or an experienced staff to provide spa services!! It is a ripoff and false advertising - if you wonder why people do not return, don't - ask yourself - would I pay for this??

5 stars! I booked an appointment with Glow+Go by Brands to get a spray for my micro wedding in…read moreSaratoga Springs. Brandie was incredibly professional and made the spray tan process very easy. The few days leading up to the wedding were pretty busy so it was super convenient that Glow+Go by Brands is able to come to you to do the spray tan. My spray tan looked very natural and lasted about a week. I will book an appointment with Brandie whenever I am in the Saratoga area. Thank you!