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Body Le Bronze

5.0 (2 reviews)

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15

6 months ago

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4 years ago

Awesome salon with amazing staff! Clean, warm and friendly. I will definitely go there again!

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Body Le Bronze

Body Le Bronze

3.7
(15 reviews)
3.4 mi

Diane is awesome! I havent ever had a bad experiance. One thing ive noticed in 2024 is alot of…read morefolks coming to buis with things bothering them that have NOTHING its owners, they are lashing out with misdirected hostility.

Diane called me back and needless to say, I'm even more appalled and not surprised how her staff…read moreacts after talking to her. I was calm, cool and collected. Shared my feedback and asked if she was okay having her staff put their feet on countertops. She said and I quote "I've owned this salon for 33 years and I don't care". I let her know that's her prerogative and appreciated her sharing, at which point she began to yell and scream at me over the phone - I've NEVER had a business owner do that to me, ever! I asked her not to yell and she said it was because I told Jess I was going to leave reviews online. I let her know that was unacceptable and I would not be treated like that. I asked her if she would refund my money as I would no longer be utilizing her services. Mind you, I've spent thousands of dollars there, I would implore her to research my account and see how much money I've spent. She said she would, and I asked if she or Jessica could call me when completed. I instantly got a "No, I'll cut you a check and I don't have to call you when it's been cut". Again, screaming at me, being rude and acting like a disrespectful professional. I have no idea how she's made it this far with her business and lack of professionalism and acumen, but I can only imagine it's because there is no real competition around. Beware of how the Diane owner will treat you should you have a conflict and want to address the challenge in a mature fashion. Unfortunately, frontline retail employees come and go (it's the nature of business) but loyal customers are hard to come by. Diane, thank you for showing me your true colors and how you operate a business. The State of Vermont may do nothing, but I will share my sanitation concerns with them and request they pull camera footage to corroborate my story. I would suggest next time someone has a concern, listen, act like a lady, try to resolve the matter and like a respectful business owner would. Hailey won't be there forever (and I ultimately wish her success) but word of mouth, reviews and how you treat your customers lasts forever.

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Body Le Bronze

Body Le Bronze

1.8
(5 reviews)
4.1 mi
•$

Fast forward to about 45 minutes later and Diane called me back and needless to say, I'm even more…read moreappalled and not surprised how her staff acts after talking to her. I was calm, cool and collected. Shared my feedback and asked if she was okay having her staff put their feet on countertops. She said and I quote "I've owned this salon for 33 years and I don't care". I let her know that's her prerogative and appreciated her sharing, at which point she began to yell and scream at me over the phone - I've NEVER had a business owner do that to me, ever! I asked her not to yell and she said it was because I told Jess I was going to leave reviews online. I let her know that was unacceptable and I would not be treated like that. I asked her if she would refund my money as I would no longer be utilizing her services. Mind you, I've spent thousands o Beware of how the Diane owner will treat you should you have a conflict and want to address the challenge in a mature fashion. Unfortunately, frontline retail employees come and go (it's the nature of business) but loyal customers are hard to come by. Diane, thank you for showing me your true colors and how you operate a business. The State of Vermont may do nothing, but I will share my sanitation concerns with them and request they pull camera footage to corroborate my story. I would suggest next time someone has a concern, listen, act like a lady, try to resolve the matter and like a respectful business owner would. Hailey won't be there forever (and I ultimately wish her success) but word of mouth, reviews and how you treat your customers lasts forever. Jess and Natalie, thank you both for being SO INCREDIBLY AWESOME and always taking care of me.

Will never go to the Essex location again, the beds are so old, I had to actually get up and turn…read morethe fan off 'cause it was so cold, that's how crappy the bulbs are.. not to mention I cold feel the bed vibrate. Williston Rd. Is the place to go!!!

Body Le Bronze - tanning - Updated July 2026

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