After I paid for my monthly membership, the business raised its monthly sunless prices and then…read morerefused to honor the membership I had already paid for unless I agreed to sign up for the new, more expensive plan. They also refused to prorate or refund any portion of my payment. According to the employee I spoke with, the owner has a blanket policy of not issuing refunds under any circumstances. The owner was not very polite either while on the phone. I wasn't informed of the price increase until two weeks after my payment had been taken. After initially denying me access to services I had already paid for, the owner's "resolution" was to allow me to use the service just one final time on Monday (7/14). I understand that prices can increase, but blindsiding clients and taking their money without proper notice or options is completely unacceptable. After being a loyal client for three years, I unfortunately can no longer recommend this business.

I came in for the first time because I needed a spay tan to prepare for my wedding and beach…read morehoneymoon. I did it early In the week in case I needed to scrub it off. I looked up tip and shaved and exfoliated before arriving and did not put any products on my skin. The girl at the desk was very helpful and explained the differences in the spray tans. With her help I decided to get a tan that shows instantly and added moisturizer. She then walked me to the back and explained the process to me. They have barrier cream to put on hands and feet. I wish I would have used a but more but it was fine. There is a hair net to cover your hair but don't let it sit on your forehead. Last, there are sticky pads for the bottom of your feet. Once you get in you stand as directed and push the button. It's over in a matter of 2 minutes and you step out dry. She was not kidding when she said instant! I was immediately tan and it looked great! There was no orangey tone it was very natural. When I got home my fiancé said I looked thinner but he couldn't figure out why. . Now I feel like I have to come back every month!

Great place to tan if your skin is looking a little ghostly...very clean, staff is super and purty!…read moreAnswers all questions very knowledgeable on products they sell to all offered tanning venues. Offer beds,stand up pod,360 bed great for browning. Everyday specials available. Conveniently located , hours to fit any schedule. So if your feeling pastie and new a summer glow..this will hit your "Hot spot" no pun intended. .

I love hot spot! The receptionists are so nice and knowledgeable. They were able to help his newbie…read moreout. Thanks for great service! This soon to be bride appreciates it!!!

Caitie at the Lebanon location is AMAZING. She's incredible when it comes to product knowledge…read more She's friendly, she's warm and welcoming and she goes the extra mile. I appreciate people who go the extra mile for the sale but even more so when they make you feel comfortable with what you're doing. This place and the people are great!

Location - In Lebanon, OH, near Walmart, easy to access…read more Staff - Always helpful and friendly. They are the best part of the place. What - A worn out used tanning location. I have ben tanning here since about 2018 or 2019. Besides a few new beds, no attempts have been made to make the place nicer or newer. Tanning bed rooms doors are hard to close, the floor is worn out, you can see the entire paths that everyone walks within the entire store. The black tile ceiling looks old and needs to be replaced. Why- Corporate and or District Managers with Palm Beach Tan don't seem to care about the Lebanon, OH location. Go to the Mason, OH or Centerville, OH location and you will see how much nicer they are. I guess you have to live in a wealthy suburb for Palm Beach Tan Corporate to spend any money on your store. So, in short, tan here, its nice with a great staff.... then you can go to any Palm Beach Tan, but as soon as you go see another Palm Beach Tan location you will see what I mean, about the Lebanon location being tired and worn, and the other locations in wealthy neighborhoods, much nicer. The interior photo on this Yelp IS NO WHERE CLOSE to how the inside of the store looks.

Friendly staff looking forward to the remodeling and updating great place.Look forward to going…read moreback.

I love Coastal Tan! I'd never had a tanning membership before and they were very upfront with me…read moreabout pricing. I have a VIP package and pay around $40 a month for unlimited tanning on the level two beds. You also get a discount on their tanning lotions and a $5 any level tan on Monday's if you're a VIP. The employees are always so nice and helpful and my favorite part about coming here is how CLEAN everything is. I very rarely have to wait for a bed to open up and if I do it's usually only a 5-10 minute wait. I've been going here 2-3 times a week since last fall and I've never had a bad experience. Check them out! :)

Perfect tan in one day is where its at! I don't have to tan everyday, just do the perfect tan once…read morea week! How great!

Glow tanning 8 month review: My name is Robert and I am 82…read moreyears old. I was 225 lbs. and 6'1" with arthritis in both elbows and knees. Now 199 lbs and 6'2". I attribute the weight loss to getting up and showing up 4 days a week at the Spa. I am definitely feeling better and doing more activities. I'll tell you later how I restored an inch in height. Here is the equipment I use. The Hydration Station: It's like a steam room in a large capsule. I go for medium setting. I elevate my knees into the steam cloud along with my hands. The arthritis feels much better. The Sun Angel: Not for tanning purposes. For me.We set it to Essentials. The light frequency lets your body develop vitamin D naturally. I think this has helped my bones as well. Be sure to wear eye protection. 3. I also use the Cocoon and the Poly. The cocoon operates on infrared (IR heat). It's like crawling into a heating pad sooo good. No arthritic pain after that for me. Temporarily but getting better. I use the red LED on the poly. I'm not really worried about wrinkles but it does help. 4. The Beauty Angel is the maximum red light therapy you can get. When I come out of there my whole body feels charged. The mitochondria (battery in each cell of your body) is stimulated and can work harder) get charged up. This too is good for arthritis. I keep my arms above my head to help the lymph nodes under my arm and expose my Gluteus Maximums. Places where the sun hardly ever shines. 5. The HydroWave. My first experience with it was I heard my backbone ripple and relax. This is always the last thing I do before I leave the Spa. I really do believe I got back my youthful stature of 6'2 from just relaxing. When the operators are not at the front desk. That means they are helping someone or inside the equipment cleaning it. Be sure to grab a free bottle of water on your way out to prevent dehydration. I'm not a doctor, I just enjoy the Spa.

I signed up for my tanning membership at another location and honestly was not impressed with the…read moreservice as being a former employee. I was very happy with the first impression I received of this location based on a wonderful employee! I do not remember her name, but she was working last Saturday 7/11. Thank you for the wonderful customer service! I enjoyed the bed I tried for the first time at this location and will return.

Someone named Penelope from Palm Beach Tan reached out to me after I left a review on here to…read moreapologize and ask me to leave comments for their corporate. I hope it's such a shame I had already contacted their corporate at least five times and their district manager and left comments on their app and still nothing. You leave them yelp review and suddenly somebody cares. Still never coming back. You guys still owe me money for charging my credit card when I had relinquished my services. And if you had a more corporate structure, I'd sue you.

Brandi the owner is the best! I bought a 2 week package and then got on medication that I could…read morenot be in the sun. Instead of just letting my visit's expire, Brandi paused my package and said she would restart it once I was off the medication. The beds are fabulous and leave a beautiful broze color. I love this salon and will never go anywere else. Blows competitors out of the water. Highly recommend!

I drove a half hour to try the spray tan. It was the worst spray tan I ever got. I called a few…read moredays later. I spoke to someone and explained the spray tan was Blochy. I was offered to come back and spray tan for free. The results were the same. So I desupted the transaction with my bank and got my money back. It's been about a month and out of the blue I get a call from the owner Brandi harassing me so I hung up on her. She calls back and leaves me a message rambling on telling me I stoled from her and I wasn't welcome back. I was planning on going back anyway.

I'm so glad I found out about Tropical Tan! The service is fantastic, the beds are clean and work…read morewell, and the rates are very reasonable. I look forward to my next visit.

Love it nice clean beds cheap prices and friendly people I highly recommend this place for sureread more

HORRIBLE. I've been a member here for years and finally cancelled. I came in 20 minutes before…read moreclose and ELISE would not let me spray because she said they close the booths 30 minutes before close. She just didn't want to clean a booth. Mind you, this is a spray tan that takes 5 minutes The booths are ALWAYS broken. Requested a manager to call and we will see if that happen.

This business has undergone recent construction. But it turned out very well! The management staff…read morehas undergone recent changes as well. But I'm here to tell you that every time I come in, I am greeted with a smile and the ladies that work there truly care about each and every customer! It absolutely makes my day hands-down to see them every time I come in. Give them a chance, you will not be disappointed! There's no better tanning salon in Middletown!!!

I absolutely LOVE coming here! Always a family feel AND I leave feeling fantastic! I needed a new…read morelook and Crystal nailed it yet again!

My daughter was wanting a new style and I booked with Molly. She did an amazing job with what my…read moredaughter wanted. My daughters face was trying to hold the excitement back the whole time. The salon is located in the heart of Maineville. The staff is warm and welcoming, and also offer refreshments. Will only be venturing here for my family's hair needs!