In 2016 I purchased my Toyota Tacoma and ever since then, I've maintained meticulous care of it…read more Then in late 2018, I struck a deer, and it caused significant front end damage. Not enough to deploy the airbag, but still obliterated the front end. At that time, I took it to Fine Line Auto, and they were great. Great customer service and they did the job well. There were some minor imperfections, but only ones that I would see, and so I went about business as usual. That is, until May of 2022. As fate would have it, another deer wound up seeing it's life cut short with the business end of my truck. This time it stung even more. The damage was as severe as the last time, only now the truck was mine, having paid it off just days prior. Thankfully the value of the truck kept it from being considered a total, and again, no airbag deployment. This time Fine Line warned me that they would not be able to get me in until September. They referred me to Majors Select, and noted that they are the preferred auto body shop for Rahal Toyota. With this recommendation, I called and spoke with Kim, and was immediately put at ease with a warm, customer friendly reception. They said it may not be until June, but to come in. I dropped it off later that day, and both Kim and Marlon were wonderful to deal with. They could sense my despair considering what I've been through and how much my truck means to me. They assured me it would be okay, and all would be handled. They had the truck for about 4-5 weeks, and during that time, their communication was excellent. There was another person, Brandon, who was also involved. I did not speak with him personally, but my wife did, and she was also very happy with the customer responsiveness displayed. When I was able to pick up the truck, I was stunned. Nothing against Fine Line, however the attention and care given by Majors felt personal. The truck looked even better than before, and as close to factory as it could possibly be. The paint match was perfect, and the fit / finish is second to none. I now have my truck back, and more importantly, my peace of mind. It's good to know there are still companies that exist that know customer experience means something, and that take pride in their efforts. Honestly, I hope I never see anyone there again, however if fate decides against my favor again, it's good to know that Majors will be there. My thanks to Kim, Marlon, Brandon and the rest of the staff for making an awful situation one with a happy ending.