This place is the proverbial needle in a haystack. It's the great white buffalo of motorcycle…read moreshops. Small, tucked in a corner, hard to find, outdated website, not a lot of products or showroom space... yet, some of the best service and customer service ever. These guys are all motorcycle mechanics, and they're all easy to talk too. It's the kind of shop where if they make a mistake they'd be the first to tell you and make things right. Totally comfortable taking any motorcycle here. There were no issues with the tire change; they even cleaned the rims and lubed the chain no charge. Attention to detail was top notch, and the prices. The prices were fair and reasonable but honestly for this level of service you'd be willing to pay more because this is quality all the way around. Clear communication from start to finish.

Great people, great customer service and highly skilled I…read morehad them work on my Road King and tune!

I needed a motorcycle tire mounted so I called to make an appointment... it turns out they (not…read moreonly had a tire for my bike in stock) but was able to mount it that very same day! Super fair pricing & expert service as well. 5 stars all the way.

I want to give a huge shout out to James and Ryan today. My girlfriend, Jesse, had a bad experience…read moreat Karn's performance and was supposed to test ride a bike there and they stood her up. We thought we were going to have a bad day until we went to Warhorse Camphill. Even though they had an hour left until they closed, James and Ryan went out of there way to allow Jesse to test ride a Triumph Speed Twin 900 and she had a blast and loved the bike so much! James and Ryan didn't have to do what they did today but they went above and beyond to show Jesse what true customer service is all about. These guys made our day and deserve recognition for being so nice and accommodating. Thanks again, guys! You rock!

Not sure what the deal is with this place. This is twice in a little under 2 years I've tried to…read morepurchase a bike from here and got the runaround.. the first time it was bad listings, incorrect pictures, incorrect info and they were very pushy about selling me something I didn't want.. almost like they weren't hearing me. Let's fast forward a year later and it's the same BS. Soon as I ask for a OTD price they ghost me but their AI assistant keeps begging me to waste my time driving over 3 hours round trip for a number they could produce in 5 minutes. I'll go find a bike somewhere else.. total clown show. They fear people who come in that did their research and won't be hosed by their predatory tactics/fees.

This is a semi-new business that was started last year. It is not in a business. It is in the…read moreguy's garage. I'm all for helping new businesses get going, and the fact that their labor rate is cheaper than the dealerships was also an incentive, but NOT worth it! My husband took his bike there for a simple valve inspection and adjustment. At tops, maybe a 4 hour job, with a few gaskets for the parts. My husband has a Ninja 250, so parts are not scarce for this bike. The guy had Tim scheduled at least a week ahead, but didn't have the parts there when we dropped off the bike. Major mistake dropping it off. Started getting excuses about parts not arriving. Few days after dropping it off, my husband gets a call that they dropped his bike!! This guy wants to work on Harleys and he can't keep a 250 upright? In the same conversation, proceeds to complain to my husband about how much it was going to cost him to fix the damage! Now mind you, the bike was perfect when it went in there. Literally, not a scratch on it. And the delays continued. Can't get the gaskets for the valve adjustment/don't know why they didn't arrive. And add the delays for replacement parts for the damage. Couldn't go get the bike because it was in pieces waiting for the gaskets. Was OVER three weeks before we could get the bike back. Had already spoken to an attorney, and was on the verge of taking him to court. And, when the replacement piece was ordered for the damage, he didn't order the padding inside the fairing, so still had to wait for that. When the bike was delivered, the first thing my husband did was reach inside the fairing to see if the padding was there. It was only then that the guy said her forgot to order it. For the slow work and parts, cost ended up being the same as if we had taken it to the dealership. Only reason we didn't pay that is because we took off the cost of replacing all the custom decals that also got damaged. Not worth the money, the time, or risking damage to your bike. DO NOT GO THERE!!

From the owner: Motorcycle Repairread more

Wow, some interesting reviews here. Years ago, I was looking for a replacement tire for my…read moreConcours and stopped in only to have them recommend an "off road" tire. I was shocked. Fast forward a couple years, a buddy purchased a Versys. He wanted an extended shift lever for it and literally had it handed to him to install since the guy who sold him the bike couldn't put it on and the "service department" wasn't open on Saturday. Visited a couple weeks ago, wandered in to look at the new KLRs - there were three of them on the floor. I saw two men working but nobody said hello or asked if I needed help. Weird.

Koups cycle shop is an excellent organization I've had many successful dealings with them and they…read morehave an outstanding every time!

No appointment needed for state inspection. Will inspect all bikes but does not work on metrics.read more