Cannot thank Boesen enough! I ordered an arrangement online for a going home service for the mother of a very dear friend and accidentally put the wrong date for delivery. I didn't realize till after the service my mistake. I called Boesen and explained my situation and asked if I could have them delivered to the family instead since I messed up on the date. I was pleasantly surprised when they informed me they cross check the dates for services and had delivered the flowers on the appropriate date. Thank you Boesen for excellent customer service! read more

I ordered flowers for a funeral and they were very disappointing. The arrangement was lacking. I could have gone to the farmers market and bought flowers for a third of the price and been happier. read more

Boesen The Florist - This is what I thought we were getting - Florists Near Me - Des Moines, Iowa

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I ordered flowers for a friend who is in the hospital. Was ordered on Monday 5/12 and was hoping to get it to them delivered the same day. The lady informed me that I missed the cut off and it would be delivered on Tuesday May 13th. I was fine with that and understood. Today is Wednesday March 14th and my flowers are still not delivered. l called and emailed to customer service on 5/13. No response. So I called again today Wednesday to follow up, was put in voice mail. So I called again about an hour later to see what was going on with my order. The person answered basically told me they didn't know why it didn't go yesterday and they were sorry. I am pretty disappointed that this happened and hopefully it was a fluke. I try to be understanding but when I tried several times to get answers and none back that is disappointing. I get we all make mistakes but communicating is key when a mistake happens. They didn't offer any assistance besides if I wanted to cancel the order or it will be delivered today. Boesen is known to be the top notch florist. Lets keep it that way. read more

Ordered a bouquet for a friend in hospital. Hospital delivered wrong bouquet with my card. Boesens staff was kind and understanding! Volunteered to discount my purchase even though it wasn't their fault. I then saw they reimbursed 100% of cost to my card. Wow! Will use again! read more

Quite honestly the ugliest arrangement I've ever seen. The color combination is garish and the selection of flowers is visually unappealing. read more

Boesen The Florist - Florists Near Me - Des Moines, Iowa

This place is horrible. Me and some friends went here to get corsages for prom. We called ahead to see if they were able to customize and the lady gave us a day of when to come in because there are going to be fresh flowers. We come in said day and she was really rude and told us to just come back the week of prom with an inspo pick and they can recreate it. before prom we pick up corsages and mine looked nothing like the picture. She was really rude about but a parent stepped in and she added what I needed. Overall don't go here for flowers or corsages, horrible service read more

Boesen The Florist - What I got - Florists Near Me - Des Moines, Iowa

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Purchased a large cake topper for my child's birthday, went to pick up the item and it was nothing as requested (wrong size, height, color and flowers). The problem was slightly corrected, yet not like anything we requested/needed and at an additional expense to me. I tried Bosen again and ordered a very specific flower/color arrangement and a specific date for pick up. I called the day before pickup to verify that everything was in order and I was told they don't have those flowers, that they never had them and that they were just about to call me (insert overly dramatic eye roll). I was in a tight spot and then they told me to call their Beaverdale location and ask if they had the correct flowers -- why the Ingersoll location wouldn't/couldn't is call their sister store and have me do it is beyond me?! After realizing I had no other option due to the time-frame, I was at their mercy. They offered an alternative arrangement - completely different color and supporting flowers and then charged me more for something I wasn't happy with nor really wanted. Worst part the arrangement didn't last... it was completely wilted by day 3 and dead by day 4. One would hope for the price it would have last longer. I contacted Bosen before I posted this to rectify the problem(s), because I feel like everyone has bad days, but they never reached out. I left photos, email and phone... nothing. If you do plan on using them for floral be VERY specific, follow up and be proactive in a communication. read more

Boesen The Florist - 3rd day... - Florists Near Me - Des Moines, Iowa

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I "won" a silent auction gift certificate to Borden The Florist. Visited the Ingersoll store and they addressed all of my redemption questions and followed up with a balance document a week later. A good way of doing business. Make it painless. read more

Somehow I managed to never find them despite a rich history. I wandered in lost like normal when I'm looking for flowers for my wife, and they were wonderful. The florist was helpful, knowledgeable, and pleasant, made me feel completely comfortable. They will be the only florist we use moving forward. read more

I want to thank the people at Boesen Florist for going out of their way to make sure a plant I ordered for my daughter's birthday arrived at her home. No one was there when they first delivered it but one of the employees delivered it again so it would be there when she came home. Thank you so much for making this extra effort. It was much appreciated. I understand why your company came highly recommended. She absolutely loved the plant. read more

Ordered an arrangement to be delivered to my mom for Mother's Day. Couldn't be happier with the arrangement and how easy it was the schedule online. Top notch read more

I worked with Taylor Boesen on the flowers for my wedding and they had me in tears the moment I saw them. They were so incredibly gorgeous and EXACTLY what I had envisioned. Taylor really knows how to take an idea and run with it. The arrangements were beautiful and very high quality. HIGHLY recommend!!! read more

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I just received a beautiful bouquet from Boesen's! Every flower is in perfectly fresh condition and the arrangement is so pretty. I highly recommend them! These flowers were sent by my employer who always uses Boesen's. I'm sure they'll be pleased to know that they're choosing the right florist. Thank you for your high quality arrangement! read more

Very dismissive staff, like I had to wait awhile before ANYONE helped. I got the impression they just wanted to get rid of me and were courteous in very superficial Midwest annoying way..... avoid, go to Trader Joe's instead... read more

I was very disappointed that the delivery date was not used for a floral birthday gift. I understand people can make mistakes. I was just very disappointed with the customer service response when I brought it to their attention. I'll use another florist with all other future purchases. read more

Worst customer service over the phone. I called 515-244-ROSE to order flowers for my mother. Whoever answered the phone for you today, lost a sale based on attitude. He didnt seem to care. Perhaps employ attitude reflects management? Shame on you Boesen's. read more

I ordered a bouquet for $125. I asked what flowers they had, she told me that they had hydrangeas, calla lilies, pink roses and tulips. So I ordered several of these to be delivered. My friend received the delivery and there were 3 little baskets with green plants in them. When she told me I was quite upset. I called them and told them what happened and they said how sorry they were, and promised to deliver the floral bouquet. The bouquet they delivered was at best worth $40 full of cheap carnations, 3 roses and nothing else! I called again and they were so apologetic. Another time I ordered flowers for a funeral and they switched it up on me again!!! I have stopped using Boesen's and especially the Ingersoll location. read more

Placed my order from California to my BF in Iowa. She sent me a picture of arrangement and I was very disappointed with size and colors/flowers used in arrangement. I informed the person on the phone that I was looking for rainbow roses. She said they did not have but could create a very colorful arrangement for me. I asked her to include roses and carnations, which no carnations were used. I spent almost $100 on a very small arrangement with minimal colors utilized. I will never order from this company again. I will order through 1-800-Flowers to ensure that I receive what I am paying for. read more

Boesen The Florist - Not worth the money...total disappointment!!! - Florists Near Me - Des Moines, Iowa

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I called several florists in Des Moines to deliver flowers at Methodist Hospital the day my granddaughter was born. A few said no, 3 pm cut off for same day delivery. (It was 3:30) This place was able to make it happen. (Strict rules at hospital can also make it difficult) The arrangement was outstanding. The hospital staff said it was the most beautiful they'd seen. 12 days later when I visited from NJ it still looked beautiful! I requested a $100 arrangement and certainly got my money's worth. read more

Boesen The Florist - By far, the most creative florist in the area! Accommodating and professional. - Florists Near Me - Des Moines, Iowa

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Mom's birthday and I knew Boeson's was the one to call. It's her first birthday without my dad, who always grew the flowers for her bouquets. I just asked that they send something colorful and bright. She absolutely loved it! The lovely variety and thoughtful artistic arrangement were both so appreciated. At 91, we are still able to wish her many happy returns. read more

I went here to get flowers for my daughters graduation from Grandview. Extremely nice and helpful. I got a custom bouquet with colors matching the school at a great price! I am from California but will absolutely use this shop again for future needs in Des Moines. read more

Having grown up in the Des Moines area, the Boesen name was always highly respected in the floral business. Since moving away and using them for deliveries to my remaining family members, I couldn't be happier with the quality of the arrangements that they have provided. I always know that what I order from across the miles will be perfect in every way! Thank you! read more