We needed our RV holding tanks pumped. We had an appointment for Saturday (willing to pay extra…read morefor weekend service) with a different company. Of course "no show" on Saturday no return call on Saturday and no call back when we called on Monday. H R Septic took our call on Monday and came out and completed the job. They are reliable and professional. We will definitely use their service again. Thank you H R Septic!!!

Called them on a Friday night of Memorial weekend. They were…read moreavailable to come out Saturday by 9:30 AM. Shane made it happen. Richard came within the time frame suggested. Had to gave two locations taken care of. What a great team! Thumbs up to you guys.

5 stars for Shane! He was very prompt in answering phone and was in the area so swung by to give us…read morehis opinion and general quotes on our complicated septic / plumbing situation- thank you!- have not used his services yet but I felt very confident that they know what they are doing !

Awesome service! I was strung along for over 6 weeks by another septic service company in…read moreFlagstaff, with several promised but unreturned phone calls and a no-show site visit. I called this company and they were on site within four hours! Professional, friendly and incredibly timely. Highly recommended!

Steve is great! The first time we called him, we had an emergency back up after hours and even…read morethough Steve was on his way home for the day, he came back and took care of us. He even installed new filters and caps to make our septic system function better. We had an emergency situation again 3 months later, and even though it turned out to be a plumbing issue rather than septic, Steve and his wife helped us troubleshoot over the phone while they were on vacation. Amazing business owners and I highly recommend!

Don't waste your time. Does not respond to messages asking for service. You can see they've read…read morethem,but they choose not to respond.

These disgusting slime bags keep leaving buckets of raw sewage on my front lawn without any…read morenotification or permission. They did the same thing in the summer and my place smelt just like raw sewage. That was for painting. This time it's for the workers that are fixing the drainage. The workers can be inconvenienced and walk an extra 50 feet to walk up by the mailboxes to go to the bathroom. Instead they want me to puke. I'm going to go puke on all the door handles that they use for entry into their slimebag business. I hope that is legal, I'm pretty sure leaving raw sewage on their front entry is illegal. If anyone wants to get a class action going, I am down. For the record, I called them wed, fri, and sat. Thurs was thanksgiving. Since that bucket of raw sewage is sitting there 24/7 and they work maybe 2 or 3 days a week due to the holidays.. I am livid.

Thank you First Class Sanitation for your generosity and giving back to community. Always…read moreappreciate and want to support a company who cares about serving others. We are grateful

Had them scheduled to come out and pump my septic system for over 2 weeks. They called 4 days…read morebefore the scheduled date and told me it was not going to cost the $440/1000 gallons I was quoted but was now given a price of $550/1000 gallons. To top that off they would not be able to come out on the scheduled date, as their trucks were being worked on. I took my business elsewhere and got an appointment within 4 days at $455/1000 gallons. Would not recommend.

We had to have our septic system certified for the sale of our house. We had called another company…read morein town and we were EXTREMELY dissatisfied with their unprofessional response, charges and ultimately wrong diagnosis that would of ended up costing us upwards of $9,000 and was completely unnecessary! Then we called Septic Services and were incredibly impressed with their response, willingness to listen and true dedication to their craft. These folks are professionals and thank goodness they serve the area we are moving to. I would not hire another company for Septic issues in the Flagstaff area. If you are having Septic issues hire these folks. They will take good care of you! George, Carlos and their team have a lot of knowledge, professionalism and truly care about their customers.

My wife and I hired Covenant Group Excavating to prepare our property for installation of a…read moremanufactured home in Flagstaff, Arizona. We first started working with this contractor in November, 2022. Services were to include installation of water and electric lines, septic system, footings, stem wall, and final grading. The company required $21,000.00 dollars to start the project which we promptly paid on June 12, 2023 and they cashed on June 20, 2023. We expected work to begin after remitting such a large amount of money, but we were consistently put off time and time again or received no communication from Covenant Group Excavating in spite of our many attempts to contact them. Footings were finally dug on June 27th, but those trenches were left open for months endangering my small grandchildren and livestock that also live on the property. After many attempts to get the footings and stem wall completed, I had to hire another contractor to do this work as Covenant Group Excavating essentially abandoned the job. I also ended up digging and installing the water and electric lines, runners, and grading around the home myself. I ended up still needing the septic system to be done, and Covenant Group assured me that they would do that. Opting to let them complete the septic system after all of disappointments and "no shows" is a decision I greatly regret. Again, the tank hole and trenches were dug and left open for several weeks before the installation of the tank and septic lines were completed in late October only after threatening to contact the ROC to file a complaint of abandonment. The entire job was bid at $49K. The only items completed by Covenant Group were digging the home footings and installing the septic system. Given that we already had remitted $21K to them, we expected to get a large sum of our money returned. The owner of Covenant Group assured me that I would get money back, but never really indicated how much. I requested on multiple occasions an itemized cost for the septic installation, but never received one. After much discussion with the owner of Covenant Group, he agreed to repay only around $8K meaning he charged around 13K for the limited services his company completed. There is no way I would have agreed on this price in the first place, but I felt I was backed into a corner and had to try and recoup some of the money they had taken. The owner of Covent Group drafted an agreement to repay $1,000.00 per month to get the $8K reimbursement paid. We received the first payment on 3/20/2024 and the final payment in September of 2024. In short, I advise you to find another contractor if you should need such services. The mental anguish and financial hardship we experienced was and still is very taxing for us. This owner of Covenant Group Excavating used $21, 000.00 of our money for over a year to finance his own interests while we received nothing in return for this use of our money. I had to hire other contractors for needed services and ended up doing a great deal of the work myself. We also ended up paying far to much for very poor work, lack of communication, and disregard for the safety of individuals living on our property.