My experience with this practice has been extremely disappointing…read more I initially saw Monique Lee in urgent care following a work-related dog bite injury to my hand. At the time, I was experiencing increasing swelling, pain, and concerns about the condition of my wound. During that visit, I had to specifically ask about removing the sutures so the wound could drain. I left the visit without being referred to the emergency room despite expressing concerns about the worsening condition of my hand. Later that same day, I presented to the emergency room because my condition continued to worsen. I was ultimately admitted to the hospital for about a week, underwent two hand surgeries, and was treated for a severe bacterial infection. Following my hospitalization, I required approximately 28 days of IV ertapenem therapy through a PICC line. Given the severity of the infection and the extensive treatment that followed, I believe the seriousness of my condition was underestimated during my urgent care visit. My most recent experience was equally frustrating. I arrived for my scheduled annual primary care appointment with Dr. Shandal Emanuel and was informed that I would not be seen due to an outstanding balance related to my workers' compensation claim. The balance remains unresolved because of an ongoing workers' compensation billing issue. I have been instructed by the workers' compensation carrier not to pay anything out of pocket while the matter is being reviewed, yet I have not been provided clear guidance on how to resolve the bill or confirmation that I would be reimbursed if I paid it myself. Despite explaining this situation, I was turned away from my appointment and denied routine medical care. During my conversation with the office staff, I was told that the doctor would not receive payment unless I paid the bill myself. While I understand the office's desire to be paid, I do not believe it is appropriate to place that responsibility on a patient who is actively involved in an unresolved workers' compensation claim and has been instructed not to pay out of pocket. I understand medical offices have billing policies. However, turning away an established patient over a disputed workers' compensation balance while providing no clear path toward resolution is unacceptable. Between my experience with urgent care, a hospitalization that included two surgeries and nearly a month of IV antibiotics, and being denied a scheduled annual appointment over an unresolved workers' compensation bill, I have lost confidence in this practice and will be seeking care elsewhere.

The care at Nashville Urgent Care is outstanding. They have grown so much because their reputation…read morefor giving amazing care has been getting out to the public. Word of mouth is always the best way to find a doctor. Besides having Dr. Emanuel as the primary doctor, there are two PAs and both are excellent. Wayne Tamborelli is one of the most hardworking and empathetic PAs I've had the pleasure of seeing. Depending on the time of day, you may have to wait, but most times, it's not more than 15 minutes. They are up-to-date and their "bedside manner" is excellent as well. I've been going to see them since they opened and have always gotten the answers I needed. We are fortunate to have such a facility and doctors in Nashville.

The staff is always welcoming and helpful. The treatment has been really helpful to me. Great…read morealternative for medical treatment. There COVID process is good. Hand sanitizer, clean pens, etc.

I went to Dr. Kurtz in extreme lower back pain from lifting something too heavy for me. I left…read morethere a short time later able to walk straight again and feeling better than I had in nearly two weeks. I went in with a pain level of about 9. It is not yet two weeks and and my pain level is between a 1 and a zero! The rest of the staff is just as professional as he is, I feel blessed to have found them. They take both medicare and medicaid. Yep, I'm a happy patient! Julia Mason

Dr. Doyle has been my dr. for 13 years and saw other family members longer. She was an excellent…read moredr. I don't know what happened but she switched to "concierge " dr and wanted us to pay $1650 a year each!! We pay out the wazoo for insurance and she wanted that on top of it. It would cost my husband and I $3300 a year. RIDICULOUS! I hated to leave and so did my husband and other family members. But it's outrageous. I hate it. I don't know what happened to her. I guess the almighty dollar.

Best doctor I have ever had! She is there for her patients and I mean always available. She is…read moregenuine, caring, and knowledgeable. I recommend her 100%.

I went there desperately seeking help for my ear infection. ( I ended up at a ENT specialist…read morebecause my whole face swelled up) My pain was quite visible when I arrived there. There were two ladies at the front desk. One of them seemed nice but never said anything when the other woman was being rude to me. The lady who was rude has very short hair. She didn't welcome me or say hello. She asked me what I needed. I proceeded to tell her and she cut me off. I had never been there and I also didn't know the area well. She patronized me about how much pain ear infection causes while I was leaving.You know that bad feeling you get when someone looks at you like you just ruined their lives or something?That's how she looked at me. I've worked in medical records and people have to have a certain amount of empathy and patience. Everyone has a bad day, I know, but you can't let it show through when working with someone who is in pain. Now I know, she may be the nicest person in the world usually ( I doubt it though) but I would really recommend going somewhere else. I feel bad for the doctor because that woman has probably shunned people away before. I hope they acquire better employees for the sake of everyone!

I have been using Dr Kumar at Bunn medical center for about 10 years and am very happy with his…read morecare. He and the whole office staff are very nice and very capable. I am especially pleased with Dr Kumar's ability to diagnose any health issue I have gone to him for. In short in my 80 years of life I have never been more satisfied with my health care. They are great.

I was very skeptical at first about this place but now I love it. Everyone is very nice and I love…read morethe doctor I have been seeing. She has a fun personality which is hard to find in people these days.

Nash OB/Gyn handled my (feminine) medical needs from 1995 to 2005. During that time, I saw several…read moredoctors. I have birth to my son! (Excellent Care!!) I had laparoscopic surgery for unknown terrible abdominal & pelvic pain, and they discovered my abdomen was covered with Adhesions & my organs were twisted together!! I had trouble with my birth control & had to switch a few times. They were understanding, caring, compassionate and helpful. The last time I was there, I had a very successful IUD removed (after 7 years). One year later, I was back HOME at the Coast & pregnant..... That's when I found a new doctor. Dr. Boyd - if he's still there- was the best. Absolutely the best, by a mile! Outstanding in his field!! I do not know about new doctors to their practice. Anyone who has been there less than 15 years -I did not see.

Awesome Awesome Awesome!!! Connie Hicks shows true heartfelt compassion seems to be a pure hearted…read moresoul. She tries to help every way possible! Office staff very pleasant as well. As always there is 1 that seems she may find a better fit for employment some place else, however Ms. Connie's services and the way she treats her patients outweigh the one (very too the point outspoken office employee.) Ms. Connie has tried to help my family member who requires a little more care than most, way above and beyond other members of his healthcare team of providers!!