The manager of the Wilson location was rude. There isn't any need to be rude to people. I decided…read moreto take my business elsewhere.

Doctor and assistants were great as well as the front desk!…read moreHowever, the manager at the Wilson site was rude, condescending, hostile, and hung up on me. She did not have the competence or patience to be a manager imo. After leaving messages to her 4 times over a week, I finally got to talk to her after a 5th call.. She said they weren't running a free clinic. I never ever said they were. If she knew how to file medicare for me (I have diabetes), she would have known that medicare covers the full amount of my eye exam ($215) because of my diabetes. Instead she filed with medicare and no diabetes so of course medicare charged a copay and deductible. So instead of getting my $215 back, i will receive $54 (who knows when), and I assume they pocket the rest. I am elderly and on a fixed income and really needed the money. To my knowledge, they didn't do a diabetic eye exam, where they should have specifically focused on the health of my retinas and integrity of the blood vessels in my eyes.

This be place charged me right at 400 dollars for eye exam and my glasses my frames were only 15…read morebucks they said... Also they say your glasses will take a week.. My appointment was on a Friday so obviously I wouldn't get them till at least Monday after the first "wait" week. Well that Monday came and went so did that Friday!!! So to be exact I've waited two weeks not including weekends and STILL HAVEN'T HEARD FROM THE PLACE!! I will never go here again and I will do my best to tell everyone how much this place doesn't care about there customers!!! As soon as they call me to get my glasses im going to let them know how sorry there company is. And just for the ppl who are going to ask "Did you call them and check yourself?" Yes I did, I've called every day from the day they told me they would be ready... I have migraines because I don't have glasses on... Everyday for over two weeks!!

Ms. Lara gave me a very thorough initial exam before I saw Dr. Lesnoff, and I was super impressed…read morewith the attention to detail. Dr. Lesnoff's energy was amazing from the moment he walked in! He answered all my questions and explained everything clearly. Excellent experience at Rocky Mount Eye! Highly recommend this office for anyone looking for quality eye care!

Reception, nurse, Dr. Lesnoff & all office staff were top notch EXECPT the lady who checked me out…read more ‍ I have no idea what was wrong with her but not only was she rude but she was down right nasty. If you don't like your job - please find another one. The young lady at check-in was just as sweet as she could be; maybe she could give you a few pointers.

Dr. Doyle has been my dr. for 13 years and saw other family members longer. She was an excellent…read moredr. I don't know what happened but she switched to "concierge " dr and wanted us to pay $1650 a year each!! We pay out the wazoo for insurance and she wanted that on top of it. It would cost my husband and I $3300 a year. RIDICULOUS! I hated to leave and so did my husband and other family members. But it's outrageous. I hate it. I don't know what happened to her. I guess the almighty dollar.

Best doctor I have ever had! She is there for her patients and I mean always available. She is…read moregenuine, caring, and knowledgeable. I recommend her 100%.

One assistant was outstanding!! Rest of the office sucked. Arrived 15 minutes early as requested…read morebut my 96 year old senile mother was still kept waiting for over 1 & 1/2 hours. Staff could not have cared less, walked around as if in a dream world. Maybe it's just a sign of my old age, but this is not what a doctor's office is supposed to be like. When I complained and said we would not be back, the PA scolded me, said I would not find glaucoma care elsewhere without driving to Greenville or Duke! It felt like bullying and intimidate. No worries!!! I already drive my friend to the eye specialist at Duke on a regular basis. I can certainly drive my mother there. Hubby & I stopped going there years ago due to their crappy attitude. Now my mom won't be back either. If you want medical care, go somewhere else!!

From the owner: Waynesborough Ophthalmology, established in 1982, is a trusted eye care provider in Goldsboro,…read moreNorth Carolina, with a satellite location in Smithfield. The practice offers comprehensive ophthalmic services, combining decades of experience with advanced technology to deliver personalized care.

She removed a cyst near my right eye. No problems! Very professional and knowledgeable.read more

All I can say is AMAZING!!! I went to ER night before and the doctor stabbed a needle in my eye and…read morebasically just made it worse on top of waiting 5 hours. Reason for visit is cause I had a metal shard get in my eye cause I was doing some custom work to car, I was having issues with seeing, came to Dr. Carol Johnston office and spent not even 1min with her working on me and then she said done, I was like what you mean your done!! she removed the shard, rust, and gave anti drops and made me feel comfortable the whole time which by the way I was freaking out cause the ER put a needle in my eye so had a bad taste for it, which she didn't by the way, she has skills. Barely felt anything at all. I would absolutely refer and return back if needed. Thanks again.

The office staff is amazing but my Dr is not proactive. She never has any answers and I'm stuck…read morefeeling sick and all I get are referrals. I have a pain in my back and side since May 2023 and she has not even tried to tell me what it COULD be. I've been to see her several times and she stand by the desk with the computer never once has examined me. Just asking questions and making suggestions of what doctor I should see. I've had 3 types of tests and she still has no answers. She said an MRI would have shown what that spot is or what it could be. The results came in and she called and said no signs of cancer. I'm still at a lost.

Will degrade you by calling you fat and say you taking a condition. Up to and sometimes over an…read morehour wait.