I had my first appointment ent with Tom and aside from the extremely uncomfortable camera down the…read morethroat (how can you get high marks for that? : ) - he was great. He explained what he was gonna do and why he had some follow up options, which he discussed with me and let me choose, which I would like. I got my appointment quickly, and the staff was very friendly and efficient.

Their computer crashed. So I was told that as a new patient I could get in line for exam even…read morethough I had an appointment. I drove 40 miles one way. Waiting over an hour past my appointment time. That's like telling someone who goes to a new restaurant, bar or any other business, you have to wait and be the last customer served because you're new. Great way to run a business. Not!

I can't say enough about Dr. Beck. She is amazing! She really explains everything to you and also…read moreto the kiddos.

Dr. Jones is our family's ENT doctor of choice and has been for 15 years or so. I first saw him…read moremyself when I had a double ear infection, and then hubby saw him for a deviated septum (which Dr. Jones performed the surgery to repair it), a neuralgia, and today for a hearing problem in one ear that ended up being excess wax in his ear. Dr. Jones is what I would call an "old school" doctor, not unlike my grandfather. He has a great bedside manner, answering all our questions without seeming rushed. He is serious, but also a sense of humor. There was one room in his office that had a framed display of many of the things he has pulled out of people's ears, noses, and throats. I wonder if it's still there! It was cool. Today, he took a look in hubby's ears and then took us straight to a procedure room where hubby laid down and Dr. Jones went to work removing the wax from his ear. No wasted time, no unnecessary medications, etc. Before this visit, we hadn't been in for a number of years, and the gals in the front helped us get re-registered. They were very helpful and nice. We would happily recommend Dr. Jones to anyone in need of his services.

The dr did a fine job...so far...on the surgery. His office is what this review is really about. I…read morecalled in for my brother who has been in pain and unable to speak. I was "helped" by the rudest and most uncaring office staff I've ever had the displeasure of talking to. He wanted his pain meds refilled 1 day early. I had to call several times and I was lied to and put off each time. Finally they told he had to come in to pick up a paper RX in person-is this soviet Russia? they later relented -aka-did their job and called it in! What a hassle they made it to get a refill 1 day early! They will tell you how many people they are seeing that day and they don't know what to do about your pain. Is that how anyone wants to be treated as a patient? Not me!

Do not go here if you're looking for authentic help…read more Instead, expect to be herded in and out like cattle. Doctors are rushed... gotta get to that next patient. The younger doctor was even worse. Told me my tinnitus was something "I'd just have to get used to"... No, not even ONE glimmer of hope from him. He honestly looked like he just wanted to go out dancing. "stupid day job" Stay away from this place if you want genuine help.

This clinic is the BEST. Came in on a Sunday (yesterday) and they took amazing care of my wife who…read morehad a mountain biking injury and needed stitches. They got us in right away and the staff was amazing, kind, and talented. Form the check in to the care and the checkout the whole experience was lovely. Thank you ladies for the great care you took of my wife ;)

I'm leaving a one-star review strictly because this office has continuously failed to send my…read moreprescriptions to my pharmacy. I love my doctor and I get polite lip service from the staff but I've been coming here for three years and every time I get prescription refills I have to call them at least twice this time it's going to be three times to get a the refills to actually go to the pharmacy. That's fundamentally unacceptable. It's such a small item to require and I'm not one to leave angry reviews but how else am I going to get service? I don't know what to do here here. It's ridiculous.

My teenage son couldn't hear... one visit to this doctor and he was cured :)…read more Doctor was very professional and friendly. Would recommend...

Make sure you ask for transparency around billing before getting any level of procedure done here…read more My insurance was billed over $1000 for something that took 5 minutes and I was never informed that this wouldn't just be covered by my copay amount and office visit payment. I'd recommend going somewhere that takes the time when seeing you to clearly outline if procedures are extra before you agree.

Dr Crawford and his staff are wonderful. I have had ear and sinus problems for years, ear…read moreinfections, ruptured ear drum, vertigo and ear tubes that were put in by an ENT in calif before I lived here. Dr Crawford has treated me and exceeded my expectations. He is the best ear Dr I have ever seen. He is compassionate, kind and so very knowledgeable. My husband saw him as well for a hearing issue and Dr Crawford confidently diagnosed him right away. I recommend Dr Crawford with the highest recommendation.

I was a patient in years past prior to visiting this location. The doctor was decent, but the…read morenurses and support staff made it a horrible experience. He prescribed a medication that the nurse didn't send to the pharmacy on a Friday afternoon. Once it was finally received, the medication was rejected by my insurance. It wasn't cheap. I called the office and his nurse insisted that I wait for insurance to accept it. This went on for weeks. Even my pharmacist called & tried to explain simple facts to them; the insurance doesn't cover the medication to no avail. Then when I tried to contact the doctor directly via email, the nurse would reply on his behalf. In the end, I gave up trying to get care for a sinus infection and found better at Primary Health. In my opinion, this place is a rat race of unprofessionally incompetence that I don't recommend to anyone!

My issue with my ears is reoccurring so I was so thankful I was refereed by my primary…read more Each step was easy and efficient. My doctor was a new doctor quite professional. I will return.

Dr. Sarah Aney is not a caring doctor nor does she address the real problems at hand. She ignores…read morewhat the patient's needs are because she has shown that she is so paranoid about medications that she will not give you something to address your problem. She tends to go the backway to treat someone instead of applying the knowledge she should have available to her and get to the bottom of any problems. Well let's try this for awhile and if it doesn't work, I can change it to something else. While all the time, the patient is the one suffering. My goodness she doesn't even want to give cough medicine with codeine in it as she believes you will become addicted to it. Her mannerisms, knowledge, patient care are all to be extremely lacking. I would not recommend her to any person. Remember this is all at the expense of the patient.

Great care and doctors. They are always on time and staff is very responsive to patient need. Dr…read more Jordan is excellent!