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    Boise ENT

    3.7 (6 reviews)
    Closed 8:30 am - 5:00 pm

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    Primary Health Medical Group State Street - Primary Health Medical Group State Street

    Primary Health Medical Group State Street

    2.3(44 reviews)
    3.6 mi

    I'm leaving a one-star review strictly because this office has continuously failed to send my…read moreprescriptions to my pharmacy. I love my doctor and I get polite lip service from the staff but I've been coming here for three years and every time I get prescription refills I have to call them at least twice this time it's going to be three times to get a the refills to actually go to the pharmacy. That's fundamentally unacceptable. It's such a small item to require and I'm not one to leave angry reviews but how else am I going to get service? I don't know what to do here here. It's ridiculous.

    Visited this clinic for an issue while traveling out of state last year (2024). Used our health…read moreinsurance and paid the $20 co-pay for the visit, which is normal procedure. The care quality was fine, the care provider didn't do anything other than recommend drops to buy for the issue. Nothing else. No concerns there or remarks on care quality. My gripe is with billing. We phoned this location a few months later to understand if we should expect additional charges since we had not received anything yet and were told not to worry and that something would be sent out via mail. Got nothing from the billing department via mail. We finally received a bill in 2025 (over a year later since date of the service) which states "expenses were incurred after coverage was terminated". Note that we are on different health insurance now, however I called our previous provider today (Sept. 2025) and they informed they were never billed by Primary Health Group for this visit. Billing statement also includes all our valid health insurance info that we provided at the time of the visit so they do have it and simply didn't bill our insurance provider. Very frustrating that even when (1) we provide all our info up front at time of the visit, (2) phone them months later to follow up about billing, and (3) all our insurance information is listed on the billing statement that Primary Health still can't get it together and bill our insurance. Attention Primary Health Billing: Do better, please Attention sick patients looking for health care: Consider other providers

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    Primary Health Medical Group State Street
    Primary Health Medical Group State Street
    Primary Health Medical Group State Street - Big waiting room.

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    Big waiting room.

    Boise ENT - earnosethroat - Updated June 2026

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