I initially went in to see Dr. Beasley due to chronic inflammation in my nose, limiting my…read morebreathing for quite a few years, and it was getting even worse. After examining me and taking images, he discovered that my paranasal passages were closing, especially in my right nostril, so he recommended balloon synuplasty I was nervous about it, but as it turns out, I didn't really need to be. They gave me some mild OTC medications to relax me, then numbed the inside of my nasal passages (which was a little uncomfortable, but bearable). After that, I don't recall much. There were clear instructions and downtime needed, plus nasal rinses that needed to be done, etc, afterwards, but nothing too complicated. I was told I may have a nosebleed or two, but I was supposed to be taking it easy, and I went out to play with my dogs. Bad idea. I got a really intense nosebleed that quickly taught me not to do that again. So, if you ever end up getting this procedure....take it easy!!! Dr. Beasley can be a bit dry, but he's kind and wants to help, and he clearly knows what he's doing. I highly recommend him and his team, and will continue to see them, as needed.

My PCP sent me to Dr. Beasley at Boise ENT. Dr. Beasley was dismissive and spent, maybe three…read moreminutes with me. He did confirm that the deviated septum surgery I had four years prior by a different ENT Dr. was still unchanged and successful. That was it. He never bothered to ask me if that was all I was there about and he was clearly in a hurry and wanted to move on. His PA was present and after Dr. Beasley left the room, asked if there was anything else. I declined to even discuss anything further since it was clear this was not the Dr. for me. I never expect special treatment nor am I the type of patient that wants to be coddled and fussed over, however, I also don't expect to be treated as if whatever I'm there for is of no consequence and there are other patients higher on the priority list.

I was a patient in years past prior to visiting this location. The doctor was decent, but the…read morenurses and support staff made it a horrible experience. He prescribed a medication that the nurse didn't send to the pharmacy on a Friday afternoon. Once it was finally received, the medication was rejected by my insurance. It wasn't cheap. I called the office and his nurse insisted that I wait for insurance to accept it. This went on for weeks. Even my pharmacist called & tried to explain simple facts to them; the insurance doesn't cover the medication to no avail. Then when I tried to contact the doctor directly via email, the nurse would reply on his behalf. In the end, I gave up trying to get care for a sinus infection and found better at Primary Health. In my opinion, this place is a rat race of unprofessionally incompetence that I don't recommend to anyone!

My issue with my ears is reoccurring so I was so thankful I was refereed by my primary…read more Each step was easy and efficient. My doctor was a new doctor quite professional. I will return.

Make sure you ask for transparency around billing before getting any level of procedure done here…read more My insurance was billed over $1000 for something that took 5 minutes and I was never informed that this wouldn't just be covered by my copay amount and office visit payment. I'd recommend going somewhere that takes the time when seeing you to clearly outline if procedures are extra before you agree.

Dr Crawford and his staff are wonderful. I have had ear and sinus problems for years, ear…read moreinfections, ruptured ear drum, vertigo and ear tubes that were put in by an ENT in calif before I lived here. Dr Crawford has treated me and exceeded my expectations. He is the best ear Dr I have ever seen. He is compassionate, kind and so very knowledgeable. My husband saw him as well for a hearing issue and Dr Crawford confidently diagnosed him right away. I recommend Dr Crawford with the highest recommendation.

I called theee months ago for paperwork to be faxed to insurance and it wasn't done. I called today…read moreand they refused to fax in paperwork for insurance unless the insurance called them. They used to be a great clinic but their customer service is unnecessarily poor. I'm trying to fix a problem I didn't generate and they have no interest in helping.

Save yourself. Don't go here. Horrible care, service, and clearly does not really care for their…read moreclients.

This place is the absolute worst customer service ever. If you called, ask about your appointment…read moreor book appointment be prepared to be on hold 45 minutes plus every single time I've called. I have a simple question about insurance 20 3040 minutes on hold I'm leaving my doctor and going somewhere else bye-bye Primary Health you guys are locked into the 90s. You can't schedule anything online. You have to call and wait on hold hold hold hold!

I just came in to see Brian Cey and I had an appointment but the front desk staff was on the phone…read moreand the other helping a patient and in the back they no showed me even though I was on time at my appointment. They said the dr had to leave for an appointment. Which is BS because why would he even schedule me if he had an appointment himself he doesn't know how long our appointment would take. Also they tried to say I didn't make my appointment time because I needed to be 15 minutes earlier than my appointment time. I was here exactly at my appointment time. This place is gone downhill, I see why it's a revolving door or doctors coming and going.. even they don't stick

I used this company four or five years ago for migraine infusions at home. They were lovely to work…read morewith. My migraines have been out of control lately so two weeks ago I made a couple urgent mobile health appointments. 1: I just got a call today, the day before my appointment, that they don't do migraine infusions at home. Even though it clearly states they do it on their website. I made the appointment two weeks ago. I even called them last week to let them know I have two insurances and gave them that information. So the fact that they waited until the day before to cancel my appointments is so frustrating on multiple levels. 2: They need to stop calling themselves 'urgent' medicine. They are not urgent. Their appointments are at least a week out if not 1.5-2 weeks out. I'm really upset by this experience. Especially when I was counting on those migraine infusions which I need in between my infusions I get at the hospital. Horrible business ethics.

So happy that I could have a home visit when I was feeling too unwell to drive--great alternative…read moreto sitting around in an urgent care clinic. NP Brad was very professional and my sinus infection was accurately diagnosed. Highly recommend!

Wanted another set of eyes on a wound, so called for a same-day appointment at this urgent care…read more Showed up a little early. They took me in a little early. Friendly on the intake. When the nurse entered, very personable and positive energy. I left feeling like it was the best medical appointment I've had in years. I'd definitely go back.

I'm very disappointed with the care I received. The provider documented a full head-to-toe physical…read moreexam in my chart, but no such assessment was performed during my visit -- they didn't even bring a stethoscope into the room. I later saw that my insurance was billed for services that didn't occur. This happened twice, a few days apart. Again, no physical assessment of any kind. I urge anyone who's been treated here to carefully review their medical records and billing statements. If others have had similar experiences, I'd be interested in connecting.

Dr. Tanya Almaras. Saw her for 2 yrs. Initially she was a huge help. However , my appointment today…read moreI walked out and will never recommend her. My complaint was not with her but with their lack of notifications electronically. She immediately got defensive and said we can end this now "I will not be lectured" while lecturing me about follow up visits. I've got a subscription for you, get humble.

Each time we have gone to this location, the staff and doctors have been so kind and helpful. They…read morereally seem to go above and beyond.