Quick service, and gets my car cleaner than any place I've been to in Lubbock. Glad to support…read morelocal folks running a solid business.

This place damaged my car! Then I got the run around if they were going to fix it. Management is…read morehorrible! DON'T GO TO THIS CARWASH!!! The Head of Operations Andrew was rude as can be!!! I didn't ask for this company to damage my car!!! I just want it fixed!!!!

Did not check tire pressure or wash windshield. 2 men basically did nothing except talk about…read moreeating lunch. I will not go back. I will stick with the new Bolt**'s off Milwaukee.

Saw a recommendation for this place online and decided to give it a try. Sometimes recommendations…read moreonline aren't the best, but I'm glad that I paid attention to this one. That was several months ago and I haven't gone anywhere else since! I work during the week, so I get my oil changes done on Saturday mornings. The last time that I was there, I noticed that they offer a discount for military (both active duty and veterans) on Mondays. I told the cashier that both my husband and I are veterans and asked about coming in on a Monday to get the discount. I thought that I would be told that I would need some kind of proof of our service and to return on a Monday. Instead, the cashier said "Thank you for your service." and gave me the discount right then and there! No documents were needed. This discount saved me more than ten dollars. Not only will I be back, but I advised my husband to bring his truck in for oil changes. I vaguely remember seeing a discount for First Responders and I think that they have other discounts as well. So you need to check for yourself to see if they have any discounts you qualify for.

S & S has handled our auto needs for 20 years...since they were at their original location. These…read moreare hard-working, Honest men...who know their business! They've been very knowledgeable on all of our cars...foreign, domestic, car or truck. Their pricing is more than fair! Do yourself a favor & give them a try...you'll be a very happy customer!

I can't urge others to avoid this place enough. I'm out $1,000 because of them. To make a long…read morestory short, they charged me $700 for a power steering pump, which turned out faulty after two weeks. I took it back because it had a warranty. I lived off of Ubers for 3 weeks while they lied about how long it would take to get the second replacement. Then, that second replacement pump turned out faulty after another two weeks. I hope that this was incompetence and not crookedness... though I think that's wishful thinking. Additionally, one of my Uber drivers during this process told me that his dad had a similar issue. They messed up his car worse than before he took it in.

Had a heater hose problem - he fixed it extremely fast. Great guy to work with…read more They repaired my a/c - they had numerous problems to tend with. 2 leaks in the a/c- debris and dust inside the cab. Monkey Mike fixed them all. I am very satisfied.

Been there about 6 months ago and breaks squealed in front they told me I need to new rotors and…read morepads for back did them and they told me front pads were good just needed to do front again if wanted stop squeal cause rotors not turned. I know you don't need to do that ever time you do a break job. Very expensive and took way too long.

These guys are great. They do what they say and on time. Will be going back. Highly recommended.read more

WILL NEVER GIVE THIS DEALERSHIP MY BUSINESS and will urge my associates not to either…read more Its always ironic that life throws out little tests for you. Sometimes you pass, sometimes you fail, but it should always be a lesson to be better. To the moral of this statement.... I was in the market for a newer car, since my current car was about 10 years old, and I felt I deserved an upgrade. I searched around and found a few SUV's that I liked and went on the main Gene Messer website, which paired me with a salesman at their toyota location and we got in touch via email and text. I looked over their inventory and did not see anything I liked but saw one at one of their Sister Dealerships and the salesman told me "If there is a car/truck we have that you want, I can get it." I believed him. So I asked him to try to get that vehicle and I would come in for a test drive. Since this convo happened late Saturday, he said he would call the Sister dealership on Monday morning and have them bring the truck over. Monday comes.....he says he is working on it, but tells me to just come on out anyways and it should be handled by the time I get there. I figured it could not hurt, since I was already in that area, so I go. He sits with me for a few minutes, we make small talk and he keeps trying to show me other vehicles. I turn those down. He proceeds to tell me everything that is bad about my trade in and then gives me a low ball offer. I was not even concerned about my trade in because I had a large down payment. But then tells me the truck I wanted already sold. OK. So I get my keys and leave. I head to another dealership, where they not only give me 2500 more on my trade in, but also found another of the truck wanted with no issue. That salesman did his job and called around until he found it for me. Insanely enough, the original truck I wanted DID NOT ACTUALLY SELL. I had a friend call the dealership where it was and they said they still had it, and asked if my friend wanted to come in for a test drive that day. Nice, so my original salesman lied to my face, clearly did not want to work that day, and basically lost about $80,000+ in sales. How is that you ask? Well, I was seeing how my personal transaction would go, and if I came out happy, I would buy a fleet of about 4 or 5 trucks and a van for my company. Nice one Gene Messer Toyota. So, looks like they failed this test, and lost a potential repeat customer.

This review is for the SERVICE DEPARTMENT - It is easy to schedule service online, using laptop or…read morecell phone. Love that! East to make changes to appointments too. Staff is always friendly and there is not a ton of upselling. Yes, sometimes they do malinger and keep you there longer, sending you a video of everything the tech found wrong with your car...but if you decline any of the recommended services they do not hassle you.

The staff is very personable and willing to work with you! We got a great warranty with out vehicle…read moreand reasonable price.

Was told to be here at 9am for a mid muffler delete. Show up at 9am to a closed shop. Waited until…read more10:30am tried calling. Very unprofessional. Wasted my time and never got the service done so can't comment on quality.

I called multiple shops to get a mid muffler delete on my blue 392 wrangler no one knew how to do…read moreit since no one had worked on one before I called here the owner knew his stuff took it there good price took care of me fast car sounds bad ass thank you guys !