I've been frequenting M Street Cleaners for about 9 years, and I've heard good and bad reviews. In…read morethe recent years I can honestly say it has changed for the WORSE! It's the sad truth. Ms. Young the only lady that works there has a huge sign in the window that says "same day alterations" and when I ask her for same day alterations, she says "we no do ah same day alterations anymore because of Covid" I don't know how that makes sense. I went to go pickup my items and one of my pants alterations she forgot to due and blamed it on her famous nonexistent "brother" that's never around, and told me to comeback the next day, and refuses to compensate me for the inconvenience. That was the first mess up I had with M Street Cleaners. Saturday 10/4/25 I got to drop off two pairs of pants, and a hoodie, everything needs to be dry cleaned, and one pair of pants needs to stitch up for a hole in the pocket. I tell Ms. Young I'm going out of town this week, when will it be ready. Ms.Young says "it will be ready for pickup on Monday after 5pm" which my ticket shows. Today is Monday 10/6/25, I go to pickup my clothes and I'm missing a pair of pants, the one that needs to be stitched...Ms. Young who's has multiple sewing machines around the cleaners says "I send to my brother after stitching, comeback tomorrow", I reminded her that I was going out of town and that she put on my ticket pickup for Monday after 5pm...she says "I no perfect, I make mistakes" and neglects the fact that the customer has a schedule and life, totally inconveniencing to the customer. She also refuses to refund or compensate a customer and looks at a customer with blank face like she just arrived here. The said part is she makes you pay up front so she has my money and offers bad services. I had to walk out with 2 out of 3 of my items. I never thought I'd be writing a review about M Street Cleaners because I use to walk there when I live at M Street Lofts and love it! However it is no longer the same service, she blames everything on her brother who no one has ever seen, I asked for his information/business she couldn't provide it. So I don't even know if he's a real person. Please think twice before taking your clothes there.

I love getting my clothes dry cleaned here. She is very kind and timely, highly recommend coming…read morehere. Also got pants altered here and she was great and very fast! Couldn't ask for somewhere better.

We had an OK experience with Metro Cleaners. I'd return…read more Long version: After moving back to Atlanta, we looked for a new dry cleaner near our home. I searched Yelp and Metro Cleaners had the best average rating and most reviews. There are a couple other dry cleaning businesses closer to us, but I thought taking the extra time to get to and from Metro Cleaners would be worth it (just a few more minutes each way). Metro Cleaners is located inside the Metropolis high-rise condominium building in Midtown. Same building/complex as Sweet Hut, the UPS Store, Fado Irish Pub, Taco Mac, etc. Like those neighboring businesses, Metro Cleaners offers validated parking (one hour) inside Metropolis' garage. Go behind the building and enter the garage via Metropolis Alley. After parking, follow the signs to get to Metro Cleaners. Metro Cleaners is on the ground floor, but doesn't have a street-facing storefront. We brought in six pieces of clothing and were charged $99.60. Those pieces included my tux shirt (one piece) and my wife's Indian clothes, consisting of one lehenga (three pieces) and one sari (two pieces). I never saw nor received an itemized breakdown of the pricing nor did I ask. I don't know if the prices were reasonable. My wife had some pretty big pieces, so I didn't think the prices were unreasonable. Unfortunately, my wife's lehenga came back permanently damaged. Dozens of rhinestones, probably over 100, came off during the cleaning process. This was the first time we've experienced anything like this with a dry cleaner. I'm not sure if it's customary for the business to still charge a customer for the damaged pieces. At pickup, the staff acknowledged the damage up front. I was still charged and paid the full amount of $99.60. I feel like I shouldn't have been charged for the damaged piece(s). We ended up having to discard the lehenga. To Metro Cleaners' credit, the employee who handled our drop-off and pickup, Richard, was friendly and polite. I don't blame him for the mishap. From my perspective, he was more of the "messenger." He was careful with and considerate of our garments at drop-off. He did tell us that damage was a possibility, but I don't think we foresaw it being this bad. This was due to our inexperience with Indian clothes. At the same time, I don't think a really good dry cleaning business would have allowed this to happen. For example, my wife and I are confident that the place we previously took our dry cleaning to (in North Carolina) would not have allowed this to happen. Maybe the folks who do the actual dry cleaning for Metro Cleaners could have turned the problematic pieces away and not charge us for them, before taking on the risk to damage them. We trusted the experts' judgment here and lost some sentimental pieces as a result. The other pieces turned out fine, so that's why I'm willing to give these guys another shot. However, this experience left a bad taste in our mouths. Turnaround time was two to three days. We dropped off on a Saturday. Three pieces were available the following Monday after 4pm and the remaining three pieces were available the following Tuesday after 4pm.

Recently started using this service and first 3 visits have been great, timely, quick turnaround…read moreand reliable.

I needed a bridesmaid dress altered quickly and they did a great job! The hem was even and clean…read more She brought it in a little at the waist too and it was perfect.

I would not trust my garments to anyone else!! The seamstress at this location has altered soooo…read moremany dresses for my girls, including orchestra gowns and prom dressed, and they always turn out amazing. The prices can be a bit expensive, but it's worth it! I have dropped off work slacks and blouses for dry cleaning that were missing buttons or snaps, and when I picked up my clothes, the buttons and/or snaps had been replaced without me requesting it. This cleaners take very good care of your garments. I have never had anything ruined and I have been patronizing this cleaners for over 10 years. If you are familiar with Mac n' Jack Cleaners on Ponce de Leon Ave., this Midtown Atlanta location is owned by the same folk. Give them a try. You will not be disappointed.

Cleaning is take stakes, but bro is so friendly, I'd drive across ATL to get munchies cleaned there.read more

I'm a little overdue on this, but couldn't not say how great this place is. Everybody is really…read morefriendly, has parking in the back and not expensive. I had a white linen pant that had an expresso martini stain and they couldn't get it out on the first try. When I went to pick up my clothes they said they were afraid of trying more because they didn't want to damage the pants. I told them to go ahead because if they didn't get the stain out, I still wouldn't have been able to use it. To my surprise, they were able to get it out. And they didn't charge extra to try again to get the stain out. Will definitely go back!

Finally took my flight with Biplane Rides Over Atlanta to Stone Mountain, and it was definitely…read moreworth the wait. I had to cancel last year because of unforeseen circumstances, but they were very accommodating with rescheduling. The plane is unique, the views were amazing, and the entire experience was a lot of fun. Our pilot, Alex, was professional and informative, and Vic made sure everything came together smoothly. If you're in Atlanta and want a unique experience with great photo opportunities, I highly recommend them.

Amazing service! They got the satins right out of my delicate satin pants AND fixed the ripped hem…read moreon the pants free of charge. Some of the best customer service I have experience in Atlanta. & they work quick - my order was ready within 24 hours

We came an hour and 1/2 before closing and he RUDELY told us no. I had heard about their rude…read moreservice before but wanted to give them a chance. Don't do it.

Great place to do laundry. Pizza joint and Mexican Joint on…read moreeither side. I believe they also have wifi.

Alterations lady rude. Makes up prices on the fly. Expensive. She gave me a price and charged my…read moreaccount more. Didn't require signature. Didn't notice until the end of the day. Will not go back

soooo upset!! how do you lose two pieces of clothing! Both brand new with tags…read more I'm sorry that I will not be using this establishment again!!

I've been using this laundry and laundromat for years without complaint. The owners are very…read moreaccessible and kind as is the staff. The facility is spacious enough and relaxing. I'm lucky to have it so close by.

Super chill spot when you gotta do laundry. Close to Little 5 points so you can hang out there for…read morea bit while you wait for your laundry to finish drying (max 1.5 hours). They take quarters or you can download an app and use credit card or Apple Pay. Definitely coming in clutch