excellent care given by my physician Dr. Skinner and I am satisfied with my care and they keep me inrformed

HORRIBLE. They don't return phone calls. I've been without insulin over a week messing around with them. Now im about to go up there and raise hell in person. You don't even deserve the 1 star but the system wouldn't let me post my review unless I gave you something! read more

DO NOT GO HERE!!!! Incompetent... Across the street, how bad can it be right? First they didn't tell me I had to do labs before physical, an order just showed up in my chart so I had to reschedule. Then I show up for labs but they didn't tell me I had to fast. Came back the next day after fasting (I AM HUNGRY & GROUCHY) their system was down!!! So basically I wasted two days of work and fasting for NOTHING AT ALL... Wow... a professional doctor would have made sure the patient was notified of everything. I will be going elsewhere. read more

Wish I checked the reviews before I decided to be seen here. The front desk staff could not be more unhelpful if they tried. Terrible attitude, no willingness to assist & just overall rude. read more

Been going to this practice for a few years and have been bounced around with different primary care providers. The last one I was placed with has made my mind up to change practices. Between the rescheduling of appointments from the provider to not getting my scripts filled correctly I have finally had enough. read more

DO NOT COME HERE!!!! Read the reviews.....this place is awful and deserves NO stars. I work in the medical field and my mother is 91 years old and in failing health. Do they care??? NO!!!!!! The front desk staff doesn't care. The manager doesn't care. The PA's don't care! We are removing our mother from this practice and taking her somewhere where the people are actually competent AND caring! I called 1st thing on a Monday morning at 8 am hoping for some help. After not getting help I asked for the manager. I was told she was in a meeting and not available until after 10 am. Okay. So I called back around 2:30 pm. Do you know what I was told by the front desk??????? "She will call you back at HER earliest convenience." Disgusting. The emphasis was on the HER. This was after my sister tried in person to get their help. And phone calls on her part last week. I stepped in Monday morning. They knew the urgency of the situation and my mothers failing health. This is one story of many stories. DO NOT COME TO THIS PRACTICE!!! There are so many better health care workers that have empathy and are competent. FYI....this is the staff for Andrea Taylor....I don't know who else but specifically Andrea Taylor. read more

Been in the medical profession over 40 years and these people are the biggest bunch of incompetents I've EVER dealt with. Dr Alemu being the most incompetent Dr I've EVER met! Added diagnoses Ive never had and left out my MAJOR issues including the one we discussed that she didn't have a clue about! Asked ME what it was, how I managed and didn't know the terminology! Left out prescription meds I use, and sent two of the three to the wrong pharmacy! Spelled my name/email address wrong and had to call three times to get that corrected! I've dealt and worked with quacks before, but these people are the most INCOMPETENT I've ever met in my 65 years of life and 40 years working in hospitals, and healthcare system. If there was a 0 star, they would've got one! read more

I have never in my life been so disrespected by a doctor. After a 40 minute wait -Instead greeting me or letting me speak and giving my child a routine physical, she adamantly refused the physical and questioned us on our religious beliefs about vaccinations. She told me that my religion had no basis for not receiving vaccinations. She shamed me and my daughter and insisted to make a referral to a psychiatrist after a one page questionnaire or "screening" which she scored low in. I knew my child was working through depression, and I was actively trying to find her a therapist since we just moved. I called the psychiatrist a week later and they didn't even receive the referral. Not only that they told me that I should have been referred to a psychologist and then they could address my concerns. Today, I got a bill stating that there was counseling and a vaccination given when there was neither. I'm going to pay this bill because I know that Me even trying to dispute it will go nowhere. I really hope that this doctor doesn't build her profession on refusing her patient requests and bringing her personal feelings into the room. read more

They are not concerned about your health and care only insurance billing. Don't waste your time.

This is definitely the worst practice I've ever been to. After going through two doctors that left (and now I'm beginning to understand why they left) I was switched to a PA. She proceeds to totally screw up a simple blood pressure medication. After about 50 phone calls and finally getting through I am told that they would have her call me the next day. Of course she blew me off and did not call so I go into the office the next morning and I'm told that they would have her call me this day.That's right she blew me off again doesn't care and didn't call me. I guess all they have left are doctors and PAs that graduated in the bottom of their class and bon secours was the only one that would hire them. Yeah I gave them one store but that was only because you have to give them at least one to make a post. At best these non-professionals deserve a negative five read more

My 12 year old son had a 12:40 appointment. We ran into a few snags and knew we were going to be late . I tried calling the office twice to tell them we were going to be late but kept getting the message that says they were at lunch . We got there 10 minutes late and was told we were already marked as a no show and would have to reschedule. I said " ok great "and started to walk away when the extremely rude receptionist gives me a " psshhhh" noise . I understand you need to be on time but things come up . Had they turned their phones on like they are supposed to then my son wouldn't have missed school for no reason. If you can't be polite to people you're supposed to be helping get a different job ! read more

I would give this practice less than a full star if I could. This is the most unresponsive practice I have ever dealt with. You spent at least 30 minutes on hold to talk to anyone, and apparently they only have 2 people to check patients in and out, screen patients, and deal with phone calls. They do not respond to MyChart messages, which you would think would be easiest way to communicate right now. I have had to reschedule several specialist appointments because referrals were not processed in a timely manner. This office obviously needs more staff and set standards for replying to messages read more

My brother passed December 20 2020,,. He has since been at Fishers funeral home. His doctors office has been notified of his death and has had the physical hard copy death certificate which they haven't signed as of today, which is January 5 2020. I can't proceed with arrangements until the sign death certificate. Theres no reason why my late brother is still at fishers waiting 16 days later due to his doctor not making the time to sign it. I understand they have patients they are seeing. I notified them on December 21 2020. And they received it from funeral home on December 24 2020.i showed up yesterday and today to move this along. 16 going on 17 days is unacceptable . The doctor is unprofessional for not making the time to address this issue so I can cremate my brother. read more

I came to get a Tetanus shot, but the shot was not in stock. I was taken back by such great customer service that I decided to make your practice my Primary Care Provider (PCP) - a term I learned today. I did get the tetanus shot as the guidance you provided to go to a Pharmacy Provider could not have been more on target! See you next week during my appointment. Richard Todd Merz read more

Excellent care! I have been going here for many years. They are very caring doctors. I came over when they branched out on their own and when there was only Dr. Skinner. Now they have grown again and this is the 3rd office. read more

I absolutely LOVE Dr. Skinner! She listens to me when I come in and doesn't make me feel like I'm just a number. I never feel as if I am being rushed out of the room just to take another patient. I recommended my husband to her and she treated him very well too. The new office is very nice, everyone there is very friendly and you don't wait forever for your appointment. They have onsite labs that makes it easy to get things done without driving all over. read more

hey everyone i like this place the staff are always kind and helpful to me the only thing that sucks is getting through on the phone i was use to the naval hospital so it was hard for me to find a place where i was treated well read more