My package has been rescheduled daily since 01/30/2026 due to "severe weather". Today is now…read more02/10/2026 and there is no update. Customer service are representatives from different countries and are limited in assisting. UPS refuses to assist thousands of customers with locating their packages. Due to the package being "en route" we cannot file claims to receive refunds or reorder the product. Please file complaints with the state attorney general! File disputes with your banks!

As others have mentioned, package is lost with zero accountability from UPS staff and nowhere to…read moreturn for help for a very important medical prescription. I've called the call center in India over 15 times and get the same script every time: "it's being escalated", "we'll contact the local facility", and my favorite "we'll call you back in one hour." Spoiler alert, no call backs and no package. Those same representatives are not able to provide useful information-- they can't see where the package is. The can't get ahold of facility staff. There is no customer-facing staff at the facility. When I ask customer service representatives to speak to someone in the United States, they refuse. This is horrific customer service and if this is before the expected 30,000 layoffs, I don't want to know what it will be after. I will not trust this company with important and lifesaving packages ever again.

I visited this location 3 times and I am not a fan. The store is very small, and staff lacks…read morecustomer service and a sense of urgency. Overall, not a good location or experience.

I will say the customer service has never been an issue for me. However, this is the second time I…read morehave mailed items / returned amazon purchases at this location only for Amazon to tell me they did not receive the item in the envelope. I will never do a return at this location going forward which is unfortunate because I am in the shopping center most weekends and this is the best location for me. I wonder if this is a regular thing?

Came in around 2:30PM to get just 1 item and go. Why is the cashier taking more than 20 minutes…read morewith 1 customer? Like she's doing a full service with the client. Like you need to scan and go. We don't got time for you to sit there with the client and give them a run through of each item. People got places to be.

The only complaint I have is how dirty the rug is in the area of the fax machines are I don't think…read morethey ever, ever vacuum. I been in there several times since the Home Depot closed. Don't the employees see this!!!! If this can be address. Someone from corporate office needs to make a popup visit.

Very helpful even when I wasn't able to use her services. She provided guidance and quickly…read moreresponded.

Deborah communicative well with pictures and messages. Nice personality and Punctual. Would use…read moreher again in the future.

Great printers. Jose provides fast personal service. We use them as our exclusive printer for…read moretxfleamarkets.com

I went to Postnet for the notary services. The woman who ran the register was a bit busy but I…read morewaited for her. She was very pleasant and I will definitely use her services again.

This place is legit the best laundry spot in the Bowie area. So clean, great appliances and the…read moremusic is on point - a little bit of all genres. There were plenty of machines, washer and dryers; baskets for toting clothes, laundry supplies and even snacks. You need to purchase a card to use in the machines. I actually like the card. It provides you with the exact time the machine would stop and you could have the machine alert you when you're done. So glad they are in the neighborhood.

Great place to do your laundry. Very clean and the customer service is wonderful. I highly…read morerecommend recommend.For some reason could not rate. I rate this laundromat as a 5

I don't come often but every time I do come the system is always down. Don't spend the $20 on the…read moreLyft it'll be a waste.

I have always had a super easy time here. I have picked up print orders and even done print jobs on…read morethe spot here! It's usually the middle of the day when I come, so I have never really dealt with a crowd. I have no idea what it's like during peak hours! Either way, they make the process seamless, whether you're doing pickup or using the self-service kiosks on your own. The tools on the site are pretty versatile and customizable, but sometimes projects do get complex. I have been able to call ahead and get any concerns addressed, and even given live tutorials over the phone. But back to the store itself, the place has always been quiet and clean... and given its location relative to my house, it's nothing short of convenient! If you have any printing needs, you can't go wrong with FedEx.

I went to this UPS Store this morning to get a document notarized. The employee was initially able…read moreto notarize the document, and everything seemed fine. However, when I went to the State of Maryland office to get the document certified/apostilled, the state employee informed me that the notarization was done incorrectly because the notary stamp listed Howard County even though the notarization took place in Prince George's County at the Greenbelt UPS Store. I was told I needed to return to the notary for it to be corrected, so I went back to the store to clarify the issue. Instead of trying to understand the concern or calmly explain the situation, the employee became defensive, hostile, and dismissive while I was simply asking questions to better understand what happened. As a customer, I was genuinely confused and trying to understand who was correct, the Maryland state employee or the UPS employee/notary, but the employee's attitude escalated the situation unnecessarily. He became combative when I started asking questions to better understand the situation, and as a woman I immediately began to feel unsafe and uncomfortable around this employee because of his tone, attitude, and overall behavior. There was no professionalism, no attempt to de-escalate, and no customer service whatsoever. The tone was rude, disrespectful, and confrontational from the moment I asked questions about the issue. I even attempted to calm the conversation down myself, but it became difficult and I ultimately had to leave the store without any resolution. I will absolutely not be returning to this UPS Store or any UPS Store again. Please train your employees and managers better on customer service, de-escalation, and how to communicate respectfully with customers who are simply trying to resolve an issue.

This location was great. It's probably the most cleanest location I've experienced. Everything…read moreinside is neatly stocked and on display. The staff were friendly and helpful. I went to ship a package to a family member. It was quick and easy. There is ample parking in front as it's located in a large plaza. I would recommend this UPS for your shipping needs.