Our property has been under mangement of this company for decades, they are thieving liars.. how is…read morethis company still open and able to operate? They ignore requests, calls and concerns from property OWNERS. They are utterly rude in their physical location.. Our tennis court which we paid handsomely for has been closed for months, brand new.. because they are changing key fobs.. eventually.. id pay to not deal with these incompetent pieces of sh$#! IF YOU ARE LOOKING TO BUY AT A PROPERTY AND ITS BEING HANDLES BY THIS COMPANY, !!!!!!!!!! DONT !!!!!!!!!!!!! @BBB please shut these criminals down.

This is the worst property management company in South Florida, starting with its owner, Daniel E…read more Martínez--also known as "Mr. Negligence." The proof lies in the fact that the swimming pool at the Soleil Lake condominium complex has been closed for two years. Acting on this company's unprofessional advice, two members of the Board of Directors carried out repairs without obtaining the necessary permits from the City of Sweetwater or licenses from the DBPR and with the Department of Health shut down the pool due to unauthorized modifications previously. With three violations on record, Excel Management has committed numerous negligent errors at our complex; it is highly probable that they will face lawsuits so that we may recover the Association's funds--especially given that the fines imposed by the DBPR will have to be paid by the directors involved. In fact, one of those directors was precisely the person who recommended Excel Management: truly, the worst company in Miami.

If you looking for the BEST property management in Florida, look no further! Real property…read moremanagement south Florida is the one! Jared, the owner always answered the phone and very hard working person that will go above and beyond to solve a problem. He " took me by the hand" to direct me how to open the owner portal that I couldn't get it to open with many times of changing password etc, and he had so much patience and kindness that I was impressed! When he came to my condo, he asked me if I need any thing else before he left, and that was very thoughtful of him to even ask. I had a serious issue with water intrusion from the upper unit that caused so much damages to my property including mold, that he was very transparent and offered his license contractor after 5 high estimates that I had, to fix the damages in very reasonable price. He came to check the results after he finished and made sure that it will be satisfactory. He shared his knowledge and guided me through the whole stressful process. Even on Saturday he picked up the phone and helped me with very delicate situation that I wasn't sure how to handle. His assistant Gabriella also very kind and responsive and has a lot of patience dealing with very flaky tenants some times that will not fallow up to view the property. She'll go the extra mile just to accommodate the client and I was very appreciative of the way she fallow through her promise. Which was beyond my expectation. This team: Jared and Gabriella, are the absolute best management property that you can count on to deliver results of good tenants and timely response and hard work that they'll not try to put off even in the weekends. They definitely earned from me 10 stars if I could give them here without a doubt! I highly recommend them for your management property with all my heart!

I had to follow up and let people know how helpful this company was. I was looking for a place to…read morerent and frankly was getting tired of dead end listings. I called about a condo listed with Real Property and the guys there made it their business to make it as easy as possible from the time I called them, through the application process, and dealing with the homeowners association. They continue to be helpful even after we moved in when we had a minor issue with a leaky sink. We can make service requests and pay our rent online and it seems like there's always someone available to help. I think this should be the standard when renting a place. Thanks!

I waited 30 Days to post this review to give Benjamin the benefit of the doubt, to give him a…read morechance to prove his word as a property management company but here is the proof that he is a SCAM artist. I believe that Icon Realty was involved in hacking my bank account. I leased an apartment in the heart of las olas/Fort Lauderdale from December 2016, from Atlantic loft llc. I agreed to pay a 2 month security deposit of $2400 as well as first, last and security (pretty standard) got my key, etcétera. After 2 different companies handling our property, ICON Realty came in January 2020 and revamped property by implementing a ***online payment service ***** aka , a way to get into your bank account. I questioned who this is and why I had to use this system to pay, not only to be replied with "It is our new system and you have to use it, you must pay rent this way or consult your attorney" As I went ahead and used it but decided to not renew my upcoming ending lease of 3/30/20. I emailed, texted and explain that I would not be renewing the lease because not only I don't trust the payment system, I had a very difficult time communicating with Benjamin (who by the way runs the whole thing). He ignored all my calls and the ones he replied, he did very rudely. I promptly moved out on schedule and handed him the keys along with my original lease agreement. He took the keys and said that He did not have a refund and I would need to wait 30 days to receive one on the mail. Now 30 days later. My bank account has been HACKED and bank investigated the multiple charges leading back to that January rent payment. I have been getting random withdrawals from different wiring entities totaling over 1k so far. Due to covid19, I can not yet file a claim in court. And the reason I am writing this is to WARN tenants and landlords about companies like this! I am attaching the refund check I just received. What a joke! See you in court.

Benjamin & Icon Realty have been wonderful in managing our Florida property. He is always…read moreresponsive and proactive in getting ahead of any issues. We appreciated the constant communication during the process of finding a tenant, as well as his frequent check-ins once the tenant moved in. Would absolutely recommend him!

This HOA is useless. Tamara and her husband never answer their phone. I have asked for help…read moreconcerning a rental "neighbor" from hell. Nothing has happened. Her husband, Andres, never puts Tamara on the phone. His excuse is that Tamara is sick and can't be disturbed. Why and how this association has been still running is beyond comprehension. Very piss poor communication and never helpful. Zero rating.

son ladrones, támara y el marido Andrés se han robado el dinero de la asociación pretendiendo q la…read moremujer se ha vuelto loca

I didn't have the pleasure of working with them as a management company, however, I did reach out…read moreto them for some further information on their property management services and I was able to get on the phone with an individual (I wish I remembered his name) who was beyond helpful. He was very informative on how they operate, the rules and regulations in Florida and Miami specifically, and he gave me recommendations for other local property management companies that may be a better fit for me. I can tell this place is passionate about what they do and your properties will be in good hands. At the VERY least, you will have a team that's easily accessible and very knowledgable in the industry.

From the owner: CR Management & Investments, Inc is a Community Association Management Company providing a…read morefull-range of management and accounting services for condominiums, homeowners and commercial properties in Miami, Florida.

Excellent service. Very informative and knowledgeable. Our HOA was reluctant at first, but…read morelooking back over a year later we are very happy we made the change.

This is possibly the best management office I have ever worked with. They are honest, reliable, and…read morefriendly. I highly recommend them!

This company works really hard for the Associations!! I never have a problem getting hold of…read moresomeone whenever I have any questions or concerns. The Manager is dedicated and willing to work with you when you have things to discuss. Sometimes you need to have things explained a little more clearly and they always make you feel like it's ok to ask questions. the secretaries are very sweet. There is always an answer when you call during business hours, it doesn't go to voicemail or an answering service. I would highly recommend them if you have any real estate assets as an investor that you want to increase profit and lower expenses. A friend lives in one of the communities that they manage that is a large Home Owner's Association. They are nothing but happy with the service and dedication that Aqua Management has for their community. Don't waste money -- get a company that will take care of what you need done when you need it. 5 star company. Excellent customer service. - N.R. Miami, FL