Absolutely incredible service -- Thomas went above and beyond!…read more
We had the pleasure of having Thomas as our driver in Siena, and we honestly couldn't recommend him enough.
It was a Sunday in Italy and we were completely stuck with no transport. Thomas arrived in a lovely, air-conditioned van, helped us with our bags, and immediately went out of his way to make sure we had the best possible experience.
As soon as we got in the car, he told us all about Montepulciano -- the best vineyards to visit, what prices to expect, and how to get around. We hadn't booked anything, but Thomas contacted his friends and organised everything for us. He even took us to our hotel, waited patiently while we checked in, and never rushed us.
He then arranged a taxi to collect us after our vineyard tour and even negotiated the price for us -- something we never asked him to do! At the vineyard, he personally walked us in and introduced us to his friends.
Thomas truly saved our day and turned what could have been a stressful experience into one of the highlights of our Italian trip. He was incredibly kind, patient, generous, and genuinely wanted us to have the best experience possible.
If you have the option to book this service, do it! And if you get Thomas as your driver, you're incredibly lucky.
Thank you so much, Thomas, for making our experience so special!