This salon came highly rated and the gel pedicure with Ava and Cindy my friend and I received were…read moregreat however when it came time to check out that's where things fell apart. There was a 10% off 2 pedicures promotion advertised on their Facebook and when I inquired about it at check out the staff member condescendingly said he knew nothing about it. I then pulled up the advertisement on the salon Facebook page and his only response was "well I don't have Facebook". At this point it was the principle of the matter rather than the discount. Another staff member behind the desk finally convinced him to call the owner and confirm that the promotion was something they were running. He then applied the discount while continuing to grumble and act as if we were a bother. We paid partial cash and he then made a snide remark about making sure I knew to tip off the whole service rather than just the amount I was putting on my card. I never in my 15+ years of getting my nails done have ever been spoken to in that way. I get we all have bad days but his attitude alone ruined our experience.

This place is truly an oasis! I just love to enjoy the full experience of my spa day. I like that…read morethey have so many nail techs available and that its is a big facility. Every time I show them how I want to do my nails, they always hit the mark. The only mishap I have ever had here is when I did my lashes. Not sure if I will do it again there because my eyes burned for quite some time afterward. I had to do my nails with my eyes closed the entire time.

Ramie is an AMAZING esthi. She takes her time and takes a lot of pride in her craft. I've been with…read moreher for facials and lash extensions and she does exceptional work. She's so easy going, great conversation if I want and makes it such a relaxing time. Always has bangers for music and during facials it's super zen. 10/10 service every single time. Such quality products too! My lashes last like 3 weeks between refills with little to no fall out it's so worth it. You WONT be disappointed here! Xoxoxo

From the owner: Hi! I’m Ramie, your licensed Esthetician. I offer a variety of services from lashes, to brows, to…read morefacials! I use professional and pharmaceutical products only to achieve maximal results with every service. I can’t wait to meet you!

Ladies. The Benefit…read moreBrow Bar kinda saved my life. Rather, May, my stylist at the brow bar kinda saved my life. I may be exaggerating a little, but only a little. Recently I had the freaking day from hell. I was looking for relief in the form of retail therapy and a new nail polish always makes me happy. I walked in and decided to get my brows done too. My brows were assessed by May and she started working on perfecting them. While she was working she asked me what I did for a living, where I was going later, what brought me into Ulta that night. You know, girl talk. I found myself opening up about my shitty day and feeling better despite the wax being ripped off...which didn't hurt that bad at all, really. If you've ever gone to the salon and poured your heart out to your hair stylist you know exactly what I mean. It's therapeutic. She recommenced some products for me but didn't pressure me to buy them and booked my next appointment. My eyebrows look fabulous now and I highly recommend May at the Benefit Brow Bar at Ulta if you want your eyebrows on fleek.

Worst eyebrow wax I've ever had. The girl was completely distracted talking to someone else and…read moreleft a big gap in my left eyebrow. I'd gotten my eyebrows done at a benefit bar in another city for the past two years. My eyebrows just needed a little touch up, but now they are totally uneven.

I go here for my lashes and I couldn't be happier, I've been a client for about 6 months. Chloe is…read morevery efficient, works quickly and pays attention to every little detail. The prices are good and I can't recommend them enough!! The staff are all very sweet and have great customer service. They are flexible with me and I love love love going here to get my lashes done. So happy to have found a reliable place. My natural lashes are still super healthy and Chloe really makes sure I'm prioritizing my lash health. You will not be disappointed!

If you're considering semi-permanent makeup, I do not recommend this establishment. The owner,…read moreChloe, who also performs the procedures, is unprofessional, rude, and temperamental -- as other reviews have mentioned. I paid $600 for a nanoblading and powder brow combo (an upsell from $550 nano blading), and within 3 weeks, 85% of the color had faded. Chloe then quoted $199 for a touch-up, despite having written $125 on my consent form (which, fortunately, I photographed 3 weeks ago). When I brought this to her attention, she became hostile over the phone, berated my eyebrows, mocked their appearance, frequently interrupted me, and dismissed my concerns. It's absolutely unacceptable to disrespect a paying client this way -- especially when trusting someone with a semi-permanent procedure on your face. Every client deserves to feel confident and cared for after a beauty service, not insulted. It was a deeply unprofessional and uncomfortable experience. Additional Context There were several red flags early on -- from a confusing deposit process to upselling services during my appointment. The website asked for $25 deposit to confirm the appointment (which I already paid), then Chloe texted me about paying $100 deposit to confirm my appointment, which was confusing. When I arrived for my nanoblading appointment on April 12, (quoted at $550+ on the website), Chloe convinced me that I should do powder brows for the gap in my right eyebrow (quoted at 599+, which is an upsell). We discussed how I have combination/oily skin. I was hesitant about adding powder brows for the gap as my research shows that nanoblading is more effective, but I went along with her recommendation as I naively trusted her. She told me on average the fading is 40 - 50%, mine as you see is 85% faded 3 weeks in. During the appointment, Chloe assured me that some clients don't require a touch up, when I mentioned upcoming travel plans (I do not live in Lafayette). She only wants me to come in for an eyebrow wax so she can check on how the eyebrows are healing and do a clean up. I said sure, I can come in earlier than the 4-6 weeks needed for follow up. I hoped I didn't need a touch up as I didn't want to extend my stay in Lafayette or spend the additional $125, bringing the total to $725. Fast forward to May 1st nearing the 3 weeks mark, I sent her pictures of how my eyebrows were healing and mentioned that the gap, which is the MAIN reason why I wanted to do nanoblading in the first place, is very visible and that the powder brow had completely faded. She mentioned that she would generously do a minor touch up for free, but the full touch up would cost $199. I was surprised at the quote as she told me $125 in person. Thankfully, I took a picture of the consent form with the $125 quote. I also asked if she was open to taking $75 for the left eyebrow as she graciously already offered to touch up the right eyebrow gap for free. Chloe called me promptly and started insulting me. She became hostile over the phone, berated my eyebrows, mocked their appearance, and frequently interrupted me. She mentioned that she always said a touch up was essential, which is a lie. She said she doesn't recall the $125, but she will honor it (I wonder if she would have honored it if I didn't have a picture with her handwriting for $125 on the consent form). She told me she has another client coming in and doesn't have time to continue the discussion. That was how the call ended. I texted her that I'm not moving forward with a touch up and she didn't respond. I would not recommend this business to anyone, which is a shame as my sister was interested in her services. Regardless of her day, no paying client deserves this disrespect. I would strongly advise others to seek a reputable, client-focused professional elsewhere.

I have 1 star because the rating doesn't let me put 0…read more Don't ever go there. Run away. The worst haircuts ever.

Maddi did my hair and it is PERFECT. Looks as good as when I've paid 4 times as much. I was a…read morewalk-in, and got highlights and a style. I wondered about a cut, but she said the length was ok...didn't try to sell me anything I didn't need. The highlights are perfect...so natural, like I asked for. The styling is PERFECT. My face looked birghter without makeup. I went into the mall and put on makeup and I look and feel infinitely sexier and prettier than before. I look and feel 10 years younger...maybe 15 or 20 (depending on the lighting, haha). She was a great listener and nice, too. Like free therapy. Well worth the price!!!

I got one of the best cut and color here today from Annie Judice. This young lady is very talented…read moreand you can tell she's super passionate about her job. Color was exactly what we discussed and it looked even better in person. Added Bonus: this adorable salon is also conveniently located near the intersection of Johnson and Ambassador Caffery.

the best place to get your haircut. they make you feel like you've known each other forever. the…read moreatmosphere is great also.

This is not for the nail side but for the shampoo bar. I booked because their social media showed…read morewomen of color receiving services and being 7 months pregnant I'm looking for anything relaxing I can do. As soon as I walked in they wanted to turn me away because apparently the technician "who does natural hair is busy. You have to wait a long time". They then asked me to take my hair out of my clip and allow the free technician to examine my hair and decide if she would take me. The service itself was very thorough. Lillian was my technician, I will say my scalp and ears feel very clean even though I don't feel like the service was very relaxing at all. After my shampoo, they took me to the salon chair and she was completely lost on what to do. I showed her how to use the mousse and she attempted to style my hair but did very poorly. I will say this service was not worth $69, maybe $35. I wish I had not wasted my time.

I was seen in a timely manner. I was helped and walked to my chair. My nails were done by a Tech…read morenamed Lee and he did a good job. I do wish they were alittle more round. But I like it! My pedicure was done by tech Ann. She also did a good job, I just feel like she did a fast/rushed job. Thanks