FAST HYDRO (hydrostatic testing) TURN-AROUND. I dropped off a cylinder at 10:25 am. I picked it up…read moreat 5:42 pm the NEXT DAY, with new hydro numbers stamped into the cylinder and a new VIP sticker. They offer a discount to military veterans.

My fiancé and I wanted to get scuba certified because we are going to Hawaii for our honeymoon…read morelater on this year. We cannot recommend Midwest scuba enough. Everyone was very friendly, patient, and professional. My fiancé was having a lot of trouble clearing his mask and needed some extra assistance. They did not hesitate to provide one on one time with him and were always very encouraging. He was about to give up on himself, but the instructors wouldn't give up on him and he was able to master it by the end of the day! The whole group was really excited for him and cheered him on. Thank you Midwest scuba for everything (especially Tak)!

Buckle up, friends. This is a long story with a short message. Do not give your money to West End…read moreDiving / Bonne Terre Mine. Manipulative sales practices and safety concerns should keep you far away. I was a staff diver with them for a short period of time and the complete lack of attention paid to safety was shocking. I left after just 4 weekends of working citing lack of training and safety concerns. I never received any pay for the time worked and now find myself out thousands of dollars for the experience. I got open water certified through West End Diving in Jan of 2020. My instructors were impressed with my skills & the owner Doug told me about their staff diver program where they supposedly train you to be a divemaster, pay you for your labor, and let you dive for free. This is where things all began to fall apart. Doug is a salesman who likes to apply a lot of pressure. Telling you things like: "You should never buy your gear online." "It's life support equipment and you must have your shop in your corner to make sure things are safe." And of course, "NEVER buy your gear from a private seller or eBay." Doug feels so strongly about this that though he charges you $1500 to join the staff diver program, that price surges to $2500 if you buy a single piece of gear somewhere else. Case in point, my dive computer. West End Diving sells Mares gear. Most Mares computers are not great imo. They are not back lit, dark, hard to read. I wanted something with more features than the $200 computers he had but not as high end as the $1200 Mares Genius high end model. I was told that I had to choose between those options or else pay the $1000 extra for the program. Cool, right? I did eventually pick up all my gear through West End Diving. I did tons of research but with every piece of gear I researched, Doug told me it wasn't good enough for a pro diver. There were requirements for the staff he told me. He pushed me to the highest end gear for everything ringing up about $6000 in total sales. It was more than I was comfortable with as I told him again and again but he swore by the gear, the service, said it was going to last me forever, etc. I had reservations but I trusted him and bought all in. Then COVID hit. Lots of the things I paid for were suddenly cancelled. (Oxygen administration and CPR classes for example). Despite the fact that we couldn't (and still can't) do those classes I was told I had to keep the materials and equipment purchased specifically for them. "No refunds." The mine was closed at the beginning of COVID but was soon up and running again. "Come down and begin your training" I was told. And things, at this point, got worse. The first weekend I showed up, no one seemed to know I was coming despite me following Doug's instructions for getting on the schedule. Regardless, the divers were eager to have help. I was trying to be cautious. Maintain distance. Wear my mask. Some of the other divers were less cautious. Not wearing masks around me or others. Trying to shake hands. Ignoring leaving space between people. When I expressed discomfort at this I was given excuses. One I heard was "Don't worry. He can't spread it. He's already had it." Another one I heard was "He's protected by God." Despite these warning signs, I persisted in going. I wanted to help and I wanted to train and I figured it would just be on me to navigate this situation where the staff wasn't taking COIVD very seriously. When I mentioned it to Doug he told me "in rural areas, such as Bonne Terre, wearing a mask is not typical, nor 6 feet distancing be regarded as necessary." Great. Nice to know the virus is somehow weaker in Bonne Terre. How silly of me to be worried about it. Now, let's talk about my training... There wasn't any. On each visit I was repeatedly asked to do things that I hadn't been trained on - including TO BE THE SAFETY DIVER ON THE DIVE. On every weekend I was there I was asked at least once to be the person responsible for the safety of the guests. This is despite the fact that I did not know the trails, I had no training, I cannot maintain neutral buoyancy myself, and that I am not even Advanced Open Water Certified yet. IT IS SHOCKING THAT THEY WOULD WANT ME IN THAT POSITION. I reached out to Doug after 4 frustrating weekends and told him about this and several other safety concerns. I told him, it was clear I was not a good fit for the staff and that I would like to find a way to remove myself and part ways amicably. I asked for a few concessions: 1) Refund the fee I paid to join the staff as I received no pay and no training. 2) Buy back my barely used gear at a discount (he sells used gear in the shop). 3) Refund me for the classes that were cancelled. His response: "I suggest you sell your equipment on Craigslist or eBay" When I asked if he felt he had no responsibility for any of my concerns and would he not offer any assistance, he ghosted me. This is me warning you.

Doug the owner is rude, manipulative, and a want to be salesman. The below post spell it all out. I…read morewill say it's a shame because his dive staff was amazing, but I would never recommend this place just because of the experience I have had and others have had. Go to any other place but here. The mIne isn't that special either, no wild life, just rocks and rusty equipment.

I took the reactivate class one on one with Heather . She…read morewas awesome and very knowledgeable, I would recommend this dive instructor and the dive shop

Just got my open eater with the help of these guys and it was a fantastic experience! The…read moreinstructors are extremely knowledgable in and outside the field, and guve you all the help you could ever need. I would recommend to anyone looking into diving to come here first, because you'll never need to go anywhere else!

Rude dismissive instructor that I never asked for. Made wrong insinuations and assumptions and got…read moreothers to try to intimidate. Treated like I was incompetent. FYI. A dozen certifications... not including open, advanced, rescue and master levels. Will be addressing this further about the behaviors that where shown to me, including the rudeness, intimidation and assumptions that were clearly out of line. I've had a variety of instructors.... All fun and professional but this lady went out of her way to imply things.... A Karen she was!!!

Knowledgeable & friendly staff that is eager to assist you in all things snorkeling & diving.read more

I first came to Scuba World to earn my Open Water certification after getting my Scuba Diver cert…read moreon vacation. Since then I have completed the Advanced Open Water, Rescue and Divemaster certifications. The staff at Scuba World is extremely knowledgeable, patient, kind and fun. I highly recommend them to anyone who wants to learn to scuba or continue their education.

From the owner: Scuba World, located in Swansea, IL, has been training families to "dive" into fun since 1992. If…read moreyou are looking for something new and exciting that you can share with friends and family, stop by and schedule an introductory session.Our professional staff will take you to the safe confines of a pool to try your first breath underwater. You will experience the freedom of being weightless as you swim underwater, breathing comfortably from your scuba gear.Our products and services include: Training classes Equipment and gear Group travel Scuba World is a member of the Professional Association of Dive Instructors (PADI). We are a PADI 5 Star Dive Center, offering lessons for beginners up to instructor. We have all your equipment needs and offer sales, service and rental of some of the top of the line manufacturers, such as Aqualung, Seaquest, Deep See and Henderson.We also offer travel, so once you have taken care of your training and equipment needs, you have professional staff to lead you on your diving adventures. Scuba World offers trips to local dive sites as well as trips around the world. Whether it is a local lake or quarry, Florida, the Caribbean, or even Micronesia, let Scuba World be your guide to fun and adventure. Planning a trip on your own? Let the team at Scuba World help. Being a member of PADI Travel gives us connections to dive operators in 180 countries and territories around the world.Call Scuba World today for more information.

A great family run dive shop. Their instructors are very knowledgeable and take their time in…read moresmall groups to teach more efficiently. They really treat you like a person, as opposed to just another number. I highly recommend.

Great group of people it is a new shop built on an old one. Most of the staff worked for years at…read morethis location. They have a lot of years teaching diving and love to teach

Do not use this agency. I found the agency by way of a popular wedding website and it came highly…read morerated , so I decided to try it. When I went on the website, I took their very detailed survey about my past vacations and where we were looking to vacation/honeymoon (Colorado). I receive an email back from an agent named Susan. In the email, the only thing she mentioned from my survey was that I had been to the Dominican Republic - additionally she asked what kind of resorts we were looking at, what kind of activities we wanted to do (ie: scuba diving, etc.). Right there, I was mad because I knew she spent zero time on actually reading my survey. But, I politely re-answered her questions gearing them towards Colorado again. Then, she emailed back and practically told me to book my own trip. I apologize for the long review, but I wanted to make any potential customers aware of her business practices.

From the owner: Go Travel Stl is a free service with the goal of saving you money and reducing the stress of travel…read moreplanning. Go Travel Stl provides expert advice on everything from optional resort experiences, to the value of travel insurance, or familiarizing you with hidden fees. If you book travel through an online travel giant/agent, who do you go to if something goes wrong? Can you reach that agent for help and assistance? Go Travel Stl is a full-service agency that you can reach out to for assistance. Susan of Go Travel Stl offers expert advice and assistance for destination weddings, honeymoons, vacation leisure travel packages, cruises and tours for destinations worldwide. You get personal service, best prices, and expert advice based on first-hand travel experience, on-site resort inspections, and personal feedback from clients and other travel agents. Take the online vacation assessment to find your dream vacation. Whether you are planning travel for a family, group or honeymoon, Susan can consult with you and advise you on the destinations that match your preferences. Susan's experience planning and booking travel gives you the advantage of knowing all of the information that is important to you. Her knowledge and site visits of resorts is an asset to you for choosing a final destination that is perfect for you. Her organization and planning give you more for your travel. Her service does not end after you make your travel decision and book it...

Shannon arranged a trip to Panama City, Panama for me and my husband. She and her team met every…read moreexpectation we could possibly ask for. They were professional and handled things in a timely manner. I would definitely recommend Limitless Planet for your travel needs.

From the owner: Here at Limitless Planet Travel, we create once-in-a-lifetime experiences. We are a company without…read moreborders that produces events and VIP trips worldwide. From Moscow to Johannesburg, New York to Shanghai, we can create the experience of a lifetime. If you can dream it, we can make it happen.