Had all 4 of my wisdom teeth extracted here. They made the process very simple for me. They helped…read moreme feel comfortable prior to surgery and had me recover at my own pace afterwards. They were overall very welcoming - from the ladies at the front desk to the nurse and doctor who tended me during surgery. Would highly recommend this place for others needing wisdom teeth extraction! I put it off for years for my fear of not being treated right or rushed to get them out. But after having sensitivity and pain...I was finally ready!

The other review here that mentions the billing practices is spot on...I will say that I had a…read morewonderful experience here getting wisdom teeth done years ago, and went back for an extraction earlier this year. No issues with the surgery or the doctors and staff. Wonderful! However, they make you pay a large sum of money up front. In my case around $2500 for one extraction. This is to cover what ever insurance "might not cover" then they tell you they will refund whatever insurance covered. This is a weird practice to start, but I kind of understand why they do this. The bad part is that I waited until I saw insurance paid then waited a few weeks. No refund. Called...they told me they would call me back....no call back. 2 days later my card was refunded. This was to the tune of $1500...make sure you call and bug them, and don't forget you have money owed back!

This dentist office used to be amazing. The last few visits I've had with them, Their staff at the…read morefront desk is beyond rude and not helpful. I called two weeks ago to tell them that the temporary crown that they had just put in cracked and part of it fell off she could not get me in. two weeks later the whole crown fell off. I call again. She can't get me in and not even willing to help. Sad thing is I actually really like the dentist it's just his staff

Every time I need services this clinic is on point when booking. Excellent service and the staff is…read morereally great with handling my care. Today I went to get my implants

Dr. Shawn is a great Dentist and really cares about his Patients! His staff is friendly and…read moreknowledgeable. His office runs on time with very minimal wait times. I am so glad I became a Patient of this Office! Highly recommend!

All star is in ottawa as they moved from marseilles. The dentist and staff are very nice but the…read moredr. splits his time amongst 2 offices. It is sometimes difficult to make an appointment in a decent time frame. They are a bit pricey but I like the way they clean my teeth. They are more advanced than several other offices.

Dr Simos is the best of the best!!! Ahead of his game in the dentistry field. State of the art…read moreequipment, wonderful staff, and a beautiful office. He was able to fix my tooth/gum that another dentist completely botched! I will never, ever go to anyone but him! Simply wonderful!!!

While Doctor Kalant himself is very kind and knowledgeable, his office staff made it unbearable for…read moreme to return. I have chronic jaw joint issues and was in a ton of pain last summer. I went in for an initial consult and was told to get an MRI (which cost me $600). Dr Kalant did a zoom meeting with me to go over the results and said his office would be calling me to schedule surgery. No one ever called. Three weeks went by and I called twice and both times I was told Dr Kalant was too busy and that I'd get a call back but no one ever called back. I was no longer confident in having my procedure done at this establishment so I eventually stopped reaching out. They have now sent me collections for a bill when I had absolutely no treatment done and am paying $600 still for an absolutely useless MRI.

I will preface this review by saying Dr. Michael Pink is quite adept at what he does. He should,…read morehowever, take his skills elsewhere before the stink of the place rubs off on him. Otherwise, Kalant and Associates is a virtual money factory. You will be billed roughly double what you pay elsewhere. If your insurance doesn't pick up the costs (and it won't because the costs are unjustifiable), you will be billed for the balance. I made an appointment contingent upon not having a consultation. My insurance does not cover consults, and I made it very clear that if there was a consultation, I would find another dentist. They agreed to waive the consultation. It was a simple extraction ordered by my regular dentist and there were x-rays. About a month after the appointment - SURPRISE - I got a bill for a consultation that never happened. When my husband drove to the office to let them know I was billed for a service not received, he was treated with condescension and arrogance by Kalant. One of the office workers sat there smirking like a chimp as he attempted to rectify the situation. We thought the above might have solved the problem. No such luck. Greed is, after all, good - and I received Kalant's invoice in the mail. Kalant's office staff wins the prize for the absolute nastiest, rudest bunch of unprofessional nitwits I've ever seen. When I questioned the need for yet another xray (due to cancer risks), the technician said snottily, "It's your choice. If you don't like it, you can leave." The tooth hurt. I wanted it pulled. Otherwise, I would have told this inexcusably rude individual exactly where to go and what to take with her. The intern was unable to properly take my blood pressure. The cuff valve wasn't closed. It was leaking air as she pumped. But, she was too green to realize it. Rather than admitting her ignorance, she came up with a fictional reading that had nothing to do with my actual blood pressure, which I take daily. Oh, and don't expect the receptionist to let you know the doctor is running 30 minutes behind schedule. She's too busy watching "The View" and taking personal phone calls. You'll sit there until you grow roots before she acknowledges you. The doctor spent five minutes pulling my tooth. There was NO consultation involved. His dental assistant just about kicked me out the door while my mouth bled profusely. I felt humiliated. The office staff and dental assistants should be cleaning toilets rather than dealing with the public. They're really that bad. Save yourself the aggravation, time, frustration and humiliation. Save yourself being ripped off and charged for services not rendered. Save yourself the arrogance. You deserve better. There are may fine dental offices in the area. This is NOT one of them.

They take too long to clean teeth and I don't like waiting 30 minutes for this shittyread more

COMPLETELY UNPROFESSIONAL…read more Having recently moved into the area my wife and I were looking for a new dentist. After confirming they worked with my insurance, I set an appointment. Before I could go to my new patient appointment, my wife had a dental emergency with a crown, so I called them to make an appointment for her to see if they could help with her issue. Due to their limited hours, it was tough to make an appointment because she works a 9-5 job. The receptionist wouldn't make an exceptions to help set up a later time and told me we had to come in during hours. Because they we unwilling to help with a later appointment, my wife had to request to leave work early to make it to the office on time for the appointment at 5:30pm, which was the time the receptionist picked. When we got there, we were basically told the dentist couldn't help today because she MIGHT have to stay longer depending on the work that was needed. This really sucked because I explained the whole situation to the receptionist before we made the appointment, and she was the one who told us to come in at 5:30pm KNOWING THE SITUATIONS I DESCRIBED!!!!! Bottom line, if you don't care enough about two new clients to MAYBE have to spend more time at the office for an appointment that we had to bend over backwards to make, you just don't care. I canceled my original appointment I had for two days from now, and we left. Back to finding a new dentist who actually cares about their clients, rather than getting home on time!

BEWARE!...Went in to have a tooth looked at and it "needed to be removed and a implant would be…read moreneeded". I told them that I already have a place that I get my implants and just to extract the tooth. Well, obviously the dentist there didn't' like that and while extracting my tooth, he proceeded to push hard down on my lip trapping it between my teeth even though I was yelling for him to stop. Afterwards he told me that he did a bone graph and to wait 6 weeks to get the implant. I felt something was up so I went to another place to get a 3D xray done. Now my ENTIRE gum above that tooth that was extracted is gone. Nothing can be put in that place and now I need a partial.

This place isn't new actually. Just Under new management. I preferred to book them online. It took…read morelonger than I thought to get an email back to schedule an appointment but they accommodated me in helping me out every step of the way. Unlike most dental places. I'm aware that my teeth are genetically horrible and I hate being reminded about it. The staff here was upbeat and friendly. They took great care of me. The hygienist Gabby was really friendly. I didn't have to wait long for the doctor either. Prices are competitive I suppose. The dentist was really friendly too. Receptionist lady was very knowledgeable and very personable, friendly etc. Staff here was great all around, even in directly trying times. They do take hygiene to a HIGH level! Thanks Tru Dental.

Super friendly staff that got my 2 year old in for a same day appointment I called at 5 pm and he…read morewas seen at 7pm for a chipped/cracked front tooth. Dr. Funk was very nice. He genuinely cared about not freaking my son out with X-rays or anything invasive. We were given a referral to a pediatric dentist to bond his tooth. I will be moving the rest of my family over to this office. I love the late hours of this office.

Beware of predatory billing at this office, especially if you are uninsured. As a self-pay patient,…read moreI was billed $196.00 for a palliative treatment code (D9110), but my visit was strictly a diagnostic evaluation with X-rays, a mirror, and a camera. Absolutely no physical treatment or procedures took place. When I called to request a correction, the billing manager falsely insisted D9110 was an 'assessment/evaluation fee' (which flatly contradicts ADA standards) and repeatedly shut me down. When I called back to get her name, the front desk refused to provide it and deflected me to a voicemail. I have officially filed formal complaints. Self-pay patients, check your bills very carefully.