I called for a leak in my sink 3 weeks ago and I have not gotten a call back yet. I have called a…read morecompetitor who has helped me with my leak. Not very good customer service from a local business.

From the owner: Graven Plumbing Heating & Electricalread more

CR Neff provides complimentary estimates and are committed to delivering high-quality,…read morecomprehensive service with a friendly approach. The staff are readily available to address any inquiries and ensure thorough cleanup upon project completion. I would highly recommended their services.

I am a local property manager and have called on CR neff and their techs for a wide range of…read moresituations. For the past year, they have responded quickly or contacted us about any delays. All their techs have not only completed the jobs requested but they also detailed to us what the issue was. After a few visits they also gave us a list of questions to help us communicate between our tenants and them, this way we all found solutions quickly! To be honest, one of the simplest and quickest companies in the area. My go to company for plumbing and heating/cooling, plus the office ladies are sweethearts no matter the level of chaos or stress! Great company.

I have Harrelson service my septic system every year. This year, before it was time, my alarm light…read morelit up and I realized my pump was not coming on. I called to move up the date and was able to get a visit within the next 3 days. My favorite part of the interaction was that the person I spoke with reassured me that this was not an emergency situation and that many people don't even have a pump! The technician who came fixed the pump and pumped out the tank. I got a text that work was complete and the alarm light went off. I feel like I am in good hands with Harrelson.

We have long-term rental, and they reliably service the unit each week, are responsive to…read morequestions, great people

On the website it lists a fee quote. When someone comes out they charge a service fee. They are…read morenot up front with this fee. Someone came out did nothing said we needed a new heater and then was going to charge us a service fee for the quote.

I use All Pro for all my heating/plumbing needs since purchasing a house in the tuscola area. Most…read morerecent I had Blake Smith as a plumber. He was professional and explained every step of repair. upon completion he put my crawl space completely back together for me. I will ask for him again.

Had an issue with my Heating, they came out and had everything working. Wasn't the quickest…read moreturnaround, but am very happy with the results. Finally warm!

Had a negative experience in the past with them, but thought I'd give them another chance. Called…read morethem 4 weeks ago to have a cracked drip pan on AC unit in the attic fixed. We're supposed to show up and no one did. Called again. No call back, then 2 days later someone shows up and says, "oh, I don't climb much anymore. I'll have to put an order in for someone else to take care of that. That was 2 weeks ago and haven't heard a thing. Terrible customer service. Never again.

Easy to work with. Pleasant and professional. Does excellent work. Came right out when we had…read morean emergency. Very satisfied and would definitely recommend.

Richard did a great job in replacing a light switch, hanging outdoor window shutters into a brick…read morehouse front and unplugging a bathroom sink. He has a great personality, thoroughly explains what he is going to do, fair pricing and most importantly, does good work. I look forward to the next project he will be tackling in a few weeks. Thank you Richard!! Karen G

I'm an able bodied retired man who let a bunch of small projects build up until I was baried. I've…read morehad Richard out to take care of 2 sets of projects at my home. I can't recommend this guy highly enough! He does what he says he's going to do. Charges what he says he's going to charge. Stays in communication to let me know the status and gets thinks done quickly. Seems like a real good human, too. I will use him again, most definitely.