Did an excellent job. Fast, courteous, and friendly. Did not make a mess and cleaned up the work…read morearea. There was no price shock. I would highly recommend.

Nate is the best. Quick, efficient, does a great job and is reasonable prices. Our #1 Plumber.read more

Kitchen sink was old and leaking. It got worse and they were able to come out later that afternoon…read more I sent them photos of the sink, was able to go purchase two faucet options; and he installed it by 5:30 pm that day. Great relief!! Works like a charm ever since!

Called for service. The plumber called early to confirm and was supposed to be here at 10am or…read morethere about. At 1pm I called the guy that was supposed to do the work on his cell phone to see when he was going to be here. Had to leave a message. He never called back and never showed up. We called the office at 4pm after waiting for 6 hours. We were told the plumber they assigned was not going to get here. Unless we had called we never would have known what happened. The guy said I had an attitude problem and hung up on us. No more Kirby Plumbing. We have used them before but no more. Extremely unprofessional!

Family hired this company for some plumbing work. They sent two incompetent plumbers, overcharged…read morefor parts and labor, and when we didn't want to pay the full amount, they made some ridiculous threats. We've reported them to the attorney general and BBB. They're definitely scam artists, didn't even complete the job, and the owner and that other lady are awful and get defensive whenever you call them out on things. If you don't know anything about plumbing, they'll take your arm and your leg and treat you like you're an idiot. DO NOT HIRE!!!

When you have plumbing, heating air conditioning issues they are my first choice and only choice…read morebecause they are great professionals and do the job right the first time

We just moved to the area and bought a house. We had an issue with our AC thermostat on a 90…read moredegree day. I called Summers after being told by a couple other places they could help me in 3 days. The next 3 days we're going to be in the 90's. Summers said they could come out that day! They figured out the problem and did a temporary fix so we could get AC over the weekend and came back on Monday with the part needed to fix the furnace (prior owners HVAC guys did some ridiculous wiring that caused the issue). We also had them come back and replace 2 outside faucets and a leak in our ceiling from the water supply. Everything works great! They were on time or called to let me know they were running behind. I recommend Summers!

Called them for a relatively minor issue that I wasn't comfortable doing myself and they came out…read morethe same day. Resolved it and were on their way in under an hour. Will definitely use them again.

Great experience! Late getting there, but delivered same day emergency service at reasonable…read moreprices!

From the owner: Burdick Plumbing & Heating Company provides heating, cooling & plumbing services to the Decatur, IL…read morearea.

Would NOT recommend this company to anyone. Came later than a set time they were supposed to & I…read morecalled & asked for a free estimate only over the phone. I confirmed with the man before he even entered my home that he was here for a free estimate he told me yes. They apparently sent a tech out who didn't lift a finger or pick up a tool. He was there 5 minutes tops said water heater is old & you probably need new pipes. A week later I received an invoice saying work was done & they tried to blow out the pipes, again not a finger was lifted or anything done to try to solve the issue at all. They are claiming I approved work that NEVER happened & signed signature for me I never signed a thing. & the lady on the phone was RUDE as ever & was calling me a sir on purpose multiple times. This company is a joke & they will scam you !!! Do not trust them especially if you're a female they will take advantage.

In Late August 2022, I called A. D. Binder Company to send out a technician to check out an…read moreexisting water softener to clean it and set it up. The gentleman came out and walk around the softener, did not clean it, did not check the water hardness as requested and did not add salt. Showed my wife more or less how to program it and that was it. Sadly I expected someone with knowledge to check it out, clean it, set it up, adjust it, but that did not happen. I was sent an invoice for services, which I paid in full, though I did mention that the service was not satisfactory.