This was a well stocked and well kept bookstore. They have added more novelty and more puzzles, games, entertainment memorabilia type items. The magazine section is rather Spartan but their discounted book section was very good. Love the fact that they still have little coffee area. But call for closing times due to the fact they closed one hour earlier than published time. read more

Hello all. I'm very pleased with this establishment each time I visit. The workers are always super helpful every time I ask for help. I usually buy my grandchildren a few books for the holidays, but with how old I am, it's difficult for me to navigate the store; however, all the employees are always happy to help. They don't mind indulging in small talk or giving suggestions on what they think my grandchildren will like. The store is always tidy and clean, not to mention how good it smells. I haven't tried the coffee yet, but I'm looking forward to trying it. Very organized, very tidy, very cozy. I always look forward to my visits, especially my visits around the holidays. That is all. read more

So... Books a Million has gone green. They don't even give you a choice about a bag!! I had to juggle my purchase out and it was raining. Wow is all I could say!! Thanks my stuff got wet!! Yes my books got wet. Not a good move at all read more

Poor customer service. Rude employees. STAY AWAY! I will never shop at this bookstore again. The books are in no logical order and their employees are no where to be found to answer questions or assist. When you do ask questions, they act like you are bothering them. read more

Good lord. Once more, I used to LOVE BAM. Well, I stopped here while in town thinking it'd be a nice blast from the past. WRONG. Holy crap. The amount of right wing political books here was INSANE. Don't get me wrong, they had way more trash to choose from too. But wow. SO MANY RIGHT WING BOOKS that you'd believe you were at a rally or something. read more

Stopped by the Joe Muggs here to top up the coffee in my travel cup. No, I don't want to chip in extra to send coffee to the troops (you'd think the military would be able to afford that with their billion-dollar budget). No, I don't want to sign up for your reward program and get magazines that I have no interest in - I just want some coffee. After I left, I took a sip and was totally disgusted - the guy either put soap in my cup and didn't rinse it out, or their coffee is actually dark brown soap. Don't go here unless you like being upsold repeatedly while you buy your soapy coffee. read more

This bookstore has it all from offering a coffee shop, a huge children's section with a great variety of titles and magazines for kids of all ages, a gigantic toy section with more Funko-POP characters than I've ever seen in one spot, and so on! As the only game in town, its prices reflect the law of supply and demand, unfortunately. Still, it will remain my go to bookstore for the foreseeable future. read more

This stores workers and managers are inept and rude. I was in there today, one worker at customer service was at the front, she yelled, if your next in line go to the cafe without looking up from her computer, she had a shaved head and a ponytail. The manager said she was on break, she directed me to Erica and walked away. She was short with her hair pulled back. This place is horrible. The cafe cashier was awesome and pleasant read more

I went to the Book's A Million in Hattiesburg, MS and was offered a free subscription that would last for approximately 3 months. After that period of time I began to received unauthorized charges to my credit card from the magazine for a subscription that I did not want. This in short, shows that this company shared my personal information with an outside vender! Never go to this store!!! read more

Joe Muggs Coffee Shop is one of my fave!! they make a delicioua coffee. the seating area is so cozy. great place to hang out with friends. i love come here for a quick coffee and meet up with a friend! read more

Books-A-Million - Bookstores Near Me - Hattiesburg, Mississippi

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They have no logical order for their books. They won't help you find anything.... The workers have an attitude and are extremely rude. I'm not going back if I can help it... read more

For the most part, I really like this BAM. Customer service has been really great. If I can't find what I'm looking for, they are very good at helping me finding it. My kids and I go there often. Wish they still had areas to sit and look over things though. That's the only thing I miss from the old store. Thanks! read more

The bookstore isn't really bad. They have a reasonable selection, and the staff has always been friendly. The coffee shop is horrible! I've been there five or six times, and they've always--every single time--messed up my order. They're always out of common ingredients like tea or milk alternatives, and they really don't seem to care about anything. I even tried talking to the manager the last time I was there, but he didn't seem to care, either. In short, come for the books, but if you want coffee or a snack, go two doors down to Target and visit the Starbucks there. read more

wow!!! i will never go back to this store!!! if u want to be treated disrespectfully over and over and over again and then when they get the manager, the person who was disrespectful in the first place then will not let u talk, they have to talk over u to tell the manager how rude u are! and the manager let them talk rudely to u, then this store is the place to go!!! both the manager and the boy employee were extremely rude!!! read more

Well, l buy a LOT of books, therefore I spend a lot of time in bookstores. I believe that Books-A-Million is probably the worst of the big retailers. I say this because they hardly ever have what I'm looking for. I know that you can't possibly keep everything in print in stock, but they sure do dedicate a lot of their floorspace to cheap, foreign made crap like rubber balls, puzzles, stuffed animals, etc. Maybe if they took this high mark up, impulse buy junk out of their store they would have room for more books, which is WHY PEOPLE COME THERE IN THE FIRST PLACE!! The other thing that really bothers me about them is this "discount membership card" they always push on you so hard if you buy something from them. I have never bought a "discount" and never will. And some of them can be really pushy about it. I am told by some that these employees are forced to hawk this "discount" card or they are threatened with losing their job. I don't know if that is true or not, but they act like it is. On a positive note, the staff at this particular location are always very nice and helpful if you do have a question or need help locating something in my experience. I just wish they had a larger selection of books instead of overpriced bubble gum machine toys and that I wasn't hassled to buy a "discount" if I do find something I would like to purchase. I wish this town had a Barnes & Nobles. read more

Joe Muggs is typically the last place I want to go for coffee, but Hattiesburg doesn't have a Barnes & Nobles so we decided to take a chance & make a trip to Books a Million/Joe Muggs. SO SORRY I did! The barista(if you could call him that) was incredibly slow & didn't look very confident about that he was doing, so luckily I took a closer peek. I watched him pull out a gallon of milk & steam it. Once steamed he handed it to me & said, "Caramel latte with soy." Ha! After refusing to take it & asking for the soy latte I'd asked & paid for, his response was, "Its the closest thing we have to soy." 10 minutes waiting for nothing! After asking him if he could make it again he reported his was out of soy milk. Lack of training? Lack of education? Lacking in soy milk? Uh! It took forever for a manager to arrive & they required my phone number before they could give me my money back. No concern or apologies....poor service. Sadly this is the second time this has happened at this location. Next time I need anything from BAM, I'll stop at Starbucks first. read more

The manager , assistant manager and workers are so rude and dont want to help the customer at all. When i complained to manager, he said if you dont like it then dont come back. read more

Where are the books? It says books-a-million but all i see when i walk in are electronics and knick knacks and coffee. Not only that but when things are never in the same place when you visit so you spend an hour only to find they dont have what you want. managers are rude, cashiers are pushy and get angry if you do not purchase their 20 dollar discount card which is not a real discount at all,. I would rather buy from amazon any day of the week than spend one more moment in that hell hole. read more

I found the clerks very friendly and helpful but very busy. They must have to much work to do and thats not their fault. You can find good bargains and I actually bought "one of those cards" and found it was worth the money if you use it. read more

Customer service is great; the workers are very friendly. The store is well kept and clean. I had no trouble finding my books for the most part, but the employees helped me find the ones that I couldn't and ordered the one that wasn't in stock. read more

My daughter and I were having a great day. We had a nice lunch and were doing a little shopping together which we do not get to do very often. We went to Books-A-Million specifically because she had seen some books that were buy 2 get 3rd free equal or lesser value. There were several little signs on the carousels that indicated the sale was still active. We went to the register to pay and a cashier said the sale did not include books unless they had stickers. We went back to look and none of the books on any of the carousels with the signs had stickers. We then took one of the little signs to a different cashier. The first cashier yelled across to us "He's not going to do it either." A young man, possibly a manager, came over to us and he said "The sale does not include the popular characters." Two of the three books my daughter had were "My Little Pony." Those were included. I had three books "Curious George." He said they were not included in the sale because they were popular. The sign did not say "This does not include popular characters" nor did it say that there should be a sticker on any of the books. It only said they must be equal or less in value. Who decides whom is popular and not included? I made an attempt to show the young man the sign I had brought up to the register and he said very loudly "Get that out of my face." He then slung the small sign onto the counter and my daughter's and my books to the side. Being a nurse in a busy emergency room I am very used to remaining calm and did not raise my voice or get rude in any way. We just politely left the store and will not be back. There are way too many stores that sell books and that have workers who know the correct way in managing a small issue. I believe it is false advertising as well. read more