Services are good and employees knowledgeable coffee specials very tasty they have pretty much what I needed to look at

I stopped by here on a Saturday. They have a coffee shop inside which is one reason I came by here. The second reason is to read and buy books and magazines of course. The customer service was about average. The coffee shop was busy just about the whole time I was here. Everyone that worked here helpful but slow. The books and magazines are worth stopping by here. Some are hard to find at the big box stores because they don't sell them. One tip I would give is to sign up for their loyalty card. You can save money using the Books a Million card. It costs about $25 a year but you save on everything you buy here. read more

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They tricked me into getting a magazine subscription when I was just trying to buy a book. When confronting them about the transaction they didn't answer me. Greedy and deceptive cashier. read more

Solid staff, decent coffee and convenience. That's what Books A Million does well and this is not the exception. Clean and fairly organized. Also outdoor seating for those who prefer to read in the shade and fresh air. Bottom line is this isn't a one star establishment. That's most McDonalds in Mississippi. read more

Books-A-Million - Bookstores Near Me - Meridian, Mississippi

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Just wanted to leave a review for a specific team member. I believe his name was Thomas, he was working at Joe Muggs. He was very sweet to my three girls during the busy Christmas week. His service felt very personable. Thanks for the great service! Feels hard to get that here in Meridian most times. Also want to add I have never had a bad experience at Books-A-Million. read more

I have been going to this location for 10+ years. Off and on it has had its share of good and bad employees but the good employees far out weigh the bad. I throughly enjoy Ms Dian,Danny,Aerin,Kira,Sammy,Tiffany,Anna,Sabrina, and Earnest. The books side has changed over the years. I personally prefer the store layout from 4 years ago. If you are Christian don't worry they have PLENTY of aisles of christian books. If you are not you are kinda out of luck. If you like horror there is a "section" of basically two authors. It isn't the best in the world. The manga section is decent. It's basically filled with generic anime/manga style books. They have a decent comic book area as well. The one thing that gets me is the amount of odds and ends in the front. It seems like books a million in general is becoming less book oriented and more "knick knack" oriented. The Joe Muggs is great for the price. It obviously won't compare to a $7 cup of coffee from Starbucks but for $3-5 it isn't bad. If you see a shorter black lady behind the counter of the Joe Muggs prepare to have the best drink ever. She is a master at what she does. Daniel/Danny also makes great drinks. I can note one sour puss employee but he never works and someone already made a shit post about him. So I won't even bother. Aside from the one spoil sport I have to say all of the other employees are wonderful. If you need help they will do so happily. If you are just needing a place to hang out the atmosphere is great. The employees are an eclectic blend. So everyone is welcome. The gm is even a gamer which I think is really cool. But that's more of a personal preference. Thanks a million for shopping books a million. :p read more

Okay, so I love a good bookstore and Books A Million is the best Meridian has to offer. However, I am not here to critique the bookstore, but the coffee shop, Joe Mugg's instead. Josh G. as his name tag stated, came from the back storage closet I assume and immediately proceeded to WIPE THE SWEAT/SPIT from his upper lip prior to fixing my cup of coffee. He DID NOT wash his hands and it literally made me want to vomit. Don't they teach cleanliness in barista school? The iced mocha was horrid. I remember now why skip Joe Nasty Muggs. read more

Books-A-Million - Gross..... - Bookstores Near Me - Meridian, Mississippi

Below is the review I wrote this morning about Books-A-Million in Meridian MS. I would like to add that I just received a call from a women who I believe is in customer service. She apologized for the way that I was treated yesterday at this location. I feel it is only fair that I add this to my review that they did respond with an apology which is very much appreciated. They responded quickly and with sincerity. Unfortunately these things can happen with a few employees who should probably not be working with the public. It makes me feel much better about the situation and since I did received this apology, I will consider shopping at this store in the future. Much less than 1 Star! Besides this store not being organized for easy access to products, the staff are less than helpful. It is very rare for me to give such a low rating but after yesterday I wish I could give this store minus 100. At the register I was asked if I had a store card. I said that I didn't think so but I was in a hurry and didn't want to sign up. Was told it would only take a sec to sign me up. I answered a few questions. Name, phone number, and email address. Thinking this was like the store cards at CVS or Walgreens, I agreed. After I put my pin in for my debit card, I noticed that I was charged $25 for the membership fee. I told the clerk that she should have told me about the fee BEFORE charging me. Blank Stare, not response. I asked her to cancel the membership and refund my money. Said she could not do that and that I would receive the refund in the mail in 2 wks. Very long story short, this nightmare took up 2 hrs of my day (of which I told her I was in a hurry to start with), 40 minutes on the phone with customer service, and an extra hour of drive time plus gas. The clerk tried to slip this past me and the store manager acted like "gee, that's too bad for you!". I am furious! If I even had half a genuine apology I would feel different. NEVER - NEVER - NEVER AGAIN! read more

Was planning to buy this book I had really been wanting. I checked the price on the Books A Million website this morning. The book was way cheaper online than it was in stores. I had 20% off coupon and decided oh well I'll get it anyway. I went up to the counter to Purchase it I was told they wouldn't except the coupon. I put the books back and left. Sorry but I'm not paying $15 for a book I can buy on my iPad for $8. I don't understand why they would advertise coupons and not take them but I'll probably just order from B&N next time I get pretty good deals there. read more