I want to leave zero stars for the staff, especially the manager at the Haverhill location, Wilkin…read moreLara. However, the manager wouldn't give me their name so I used the name at the bottom of the email. I rarely leave reviews, but my experience with this gym has been frustrating enough that others should be aware before signing up. Do not sign up here, better gyms out there!!!!!! I initially reached out for simple account information, and it took several days just to get a response from the manager Wilkin Lara. Once I finally did, I was given inconsistent and escalating fees--first I was told it would cost $150 to downgrade my membership, then $300 to cancel, despite having been a member for over a year. The pricing explanations felt unclear and changed depending on what I asked, which made the process extremely confusing and frustrating. When I asked for the contact information for upper management to better understand the policies, I was told that information could not be provided. That lack of transparency was disappointing and made it difficult to resolve anything directly. Communication overall felt disorganized and unhelpful, and instead of working toward a reasonable resolution, the situation escalated to the point where I was told my account would be sent to collections very quickly, even though the billing situation was still being discussed. My bill was due the 13th and Wilkin said he sent my bill to collections on the 15 of April. Is this really how this gym does business? Unfortunately, I expected more professionalism and clearer communication from a fitness center, especially when it comes to account changes and cancellations. Instead, it felt unnecessarily difficult to get straightforward answers. At this point, I've chosen to move on and will be finding a different gym that offers clearer policies and better customer service. I would strongly encourage others to carefully review the membership terms before signing up here, especially regarding cancellation policies and fees. I suggest getting new management who can communicate with members.

Hey Ya'll this time I have a review on a gym. I just want to say that the nicest thing about this…read moregym is the 4:30 am opener. He is on time Everyday, says good morning to every tired soul that comes through the gym door. So if you are not an early bird FORGET ABOUT IT! I overheard the so called manager being rude to a member about the new policy they have about charging 20 dollars for a guest and her child going into that dirty daycare. I wish someone would slide me their card when I ask for a manager. (WHAT A SMART A$$)! Maybe he behaves that way because it makes him feel big. Let me tell you, you catch more bees with honey than vinegar and one should not bite the hand that feeds you. So stop being nasty to the people that pay your hourly rate. Mr. I am the Manager.

Beth is my trainer and she goes above and beyond to make me a better version of myself in all…read moreaspects. A wonderful fitness experience which integrates mind, body, and soul.

I've worked out most of my life and spent years going to Planet Fitness, but joining Crunch Fitness…read moreHaverhill has honestly been a step up in every way. The gym itself is very well run, and you notice it right away. It's clean, organized, and has a great overall atmosphere. The staff has also been consistently friendly and professional, which makes a big difference when you're there regularly. What really made the biggest impact for me, though, has been working with Turner as a personal trainer. He's excellent. He took the time to understand my background, including past injuries, and built workouts that are tailored specifically to me. After all these years of working out, I was surprised by how much I still had to learn. Turner helped me realize that some of the strains and injuries I'd dealt with in the past were likely due to my technique. Since working with him, I've improved not just in strength, but in how I approach each exercise. His knowledge and attention to detail have made a real difference. Overall, I'd highly recommend Crunch Fitness in Haverhill--great facility, great staff, and if you have the chance to work with Turner, you'll definitely get a lot out of it.

Ive been going to crunch for 2 summers now and I can't say enough good things about it. One of my…read morefavorite parts of going there is ending my workout with a sauna session (which is included in a regular crunch membership) and just taking a minute to gather my thoughts.

Good equipment,no cardio and the owner is money hungry so he can keep the lights on but for the…read moreprice you could sign up for every local gym ..

Great team, fun place. Everyone here is super knowledgeable. Highly recommend checking it out.read more

I love this gym/studio! I had never done spin before and now I'm addicted. Ive always had a hard…read moretime committing to showing up for workout classes until now. The owners and the regulars make it such a welcoming environment. This is definitely a spot for normal people..I'd highly recommend checking it out.

I recently started taking classes at CREW and all I can say is WOW. I absolutely love this place…read more I've tried a few other local barre studios, but this one surpasses them all. The staff are all super friendly and always willing to help you before, during, and after classes. I tried my first spin class last night with Mackenzie and have never enjoyed working out as much as I did during her class. She incorporated toning and arm exercises into the routine which was different (loved it). Both the barre and spin classes are in dimly lit studios with neon lights and the BEST music. I've only ever been in classes with women so far which I also like, and even though I'm a newbie I've always felt welcome. This is just what downtown Haverhill was missing. I'm hooked!!

I was so happy to get back into a location with all the equipment that I appreciate. I love having…read moreaccess to a hydromassage bed and stairmaster.

Pretty small for planet fitness. Mats are not comfy to stretch on because they slide easily…read more However, they are pretty comfy to sleep on (Picture provided for reference). People that work there are pretty nice. Not bad.

Alan is an excellent, caring, thorough personal trainer. I trained with him from March to May. In…read morethat time period, I noticed an immediate difference in my strength. My thighs were much firmer, as well as my arms, and my abs look AWESOME. Not only did I see results, but I looked forward to the sessions. Alan made it fun. Every time was different, and I never got bored. He tailored the sessions to fit my personality, as well as reach the goals we discussed at the beginning. The only reason I discontinued the sessions, is because I quite my corporate job, to start my own business, and I need to save my funds. As soon as I do, I will definitely continue with Alan and Dynamic Fitness Training. :)

I've never worked with a personal traininer before so this experience was all new to me. I didn't…read moreknow what to expect and was a little nervous. I have a lot of weight to lose but knew I couldn't do it alone and needed the motivation and accountability. From the first day I met Alan, I felt at ease and completely comfortable. I could tell that he loves personal training and he cares about his clients and that he was good at what he does. I've just started my second month training with Alan, and he is amazing! He's fun and easy-going and has this incredible ability to motivate. He's also very good at reading me, he knows when I've reached my limit and also knows when to push me harder. I feel better than I have in a long time and I can't imagine a better trainer! I would recommend him to anyone!

Wow!!! Loved this place, clean, great equipment. conveniently located for us. We always stay…read morelocally in Haverhill while visiting family in Methuen! A Big shout out too Gerlyn! for great hospitality during our visit, she made the visit all the better!! Thank you

The guy at the front very very helpful and accommodating and the place is very well keptread more