Pretty easy to use even for a first timer. The area is very clean and they even provide change if…read moreyou need. Will definitely will come back!

Great car wash . And vacuums ! Def come by ! Owner is cool too ! Would def recommend. Vacuums are…read morestrong and it's great price for wash . Gets the job done

Great car wash that actually cleans both the inside and outside, one of the few in NWA that does it…read moreall well. The staff is always friendly and pleasant, and the facility is consistently clean, including the waiting area and bathrooms. Everything is top tier, and the service is so good I don't mind driving 20-25 minutes to come here.

Great car wash. bit on the high side. Service seems excellent though I wish they wouldn't wipe off…read moreyour windshiled with rags after you came out. It seems to just smear it up imo... Maybe they are supposed to change the rags more often than they do? idk but yeah, its like... why bruh? just letit dry in the sun! overall tho, convenient, easy to use, and kinda fun! A good value if you want a really nice wash for your vehicle.

Paid for a basic wash but when the car was done, the back of my Honda CRV was still dirty. Was…read moregiven an excuses why it couldn't be rewashed. Also the sign at the end of the tunnel telling you when to start driving wasn't working. One good thing however, is the free vacuum service.

I like the local Zips that I use. THIS location does NOT honor the "Good for ALL locations" part of…read morethe membership. I have 2 stickers (2cars) and even after seeing the sticker on my window AND even the 2 $25 withdrawals per month in my bank app STILL wasn't convinced enough.

Thank you, Nelson. My car looks amazing!!!! back to…read moreshowroom shine inside and out! I will definitely be using you again. Thanks so much.

Wonderful experience. Thank you, Nelson. On time, worked hard, and left my car looking brand new.read more

This place was once great, now it really is disappointing. Pre-soak either doesn't work at all or…read moreit burns half your time before anything comes out. The tire/engine function is the same half the time. My last trip when rinsing the timer ran out added more quarters and when it restarted it shot out a bunch of soap causing me to restart all the rinsing. I prefer manual car washing to automatic locations but this one is so frustrating I prefer to drive to the north side of Roger's to use a car wash that actually works. They worry about bbq and propane sales versus their core business.

Matt was amazing! We stopped by for BBQ rub (random but we had a rec) and he was incredibly…read moreknowledgeable, friendly and helpfu! A BBQ competitor himself, Matt was able to offer us wonderful insights on flavor profiles and combinations. We will definitely be back for the products and most especially the customer service! Thank you Matt and NWA truck wash!

I hate leaving bad reviews. As someone who genuinely enjoys leaving great reviews for businesses…read morewherever I go, I always try to give companies a second chance or resolve things privately before going this route. Unfortunately, in this situation, I do feel like sharing my experience is necessary. I have been a loyal customer at the Club Car Wash location on Walton in Bentonville for several years and have never had a single issue until October 8. In the middle of the wash, my car suddenly moved backward slightly, then forward, repeated the motion again, and then jolted hard and stopped. Immediately after that, everything in the wash shut down. My car was in neutral the entire time, hands off the wheel, foot off the brake, exactly as I always do. Because of how close the cars are in the tunnel, the truck behind me rolled forward and bumped into my vehicle. One of the attendants came to my window right after it happened and asked if I had touched anything or if my car was still in neutral. I told him no and showed him that it was. He confirmed it and told me he would restart the wash. When everything powered back on, I pulled forward to vacuum, and the driver behind me told me that he had hit my car. We did not exchange information, but he mentioned that his wife was currently going through a claims process with the same company at a different location for a separate issue with her vehicle. The attendants said their company had just switched to a brand new insurance or claims process that same day. They took my insurance information and the information from the other driver and said I would be receiving something from their insurance team soon. About an hour after I left, I received an email saying my incident was under review and that someone would follow up with me. A couple of days later, I received another email saying that I was at fault and that they would not be helping me. I responded and explained that I was absolutely not at fault and asked them to preserve the video and provide a better explanation. I never received a response. Later, I went ahead and called the car wash myself. The automated system routed me to a claims specialist. She told me she received permission to send me the footage and then suggested on the phone that maybe my tire went off track or that I did something to the vehicle. I did not touch anything, and the footage does not show any driver error. It shows my car trying to move forward but not being able to, almost like it could not make it through the brush area. The movement is forward then back then forward again, and then it abruptly stops. The truck behind me continues moving forward the entire time, which strongly points to a system or track issue, not something I caused. What makes this even more concerning is that the wife of the driver behind me later found my post online and told me that the car wash told them they could not help them either and that they needed to contact me directly, even though we never exchanged information that day. I understand the normal risks of cosmetic damage at a car wash, but this was a mechanical failure inside the tunnel that involved more than one vehicle. The way the situation was handled and the lack of communication afterward has been extremely disappointing. I have always followed their instructions exactly and expected the company to handle this professionally. I unfortunately canceled my membership, which is a bummer because the Walton location was very convenient for me. I switched to Glide Express Car Wash because they have actual spacing rules for how far apart cars must be when going through the tunnel. It was refreshing to see that, because at Club Car Wash they pack cars in almost bumper to bumper. I do not recommend this car wash anymore, not because the wash itself is bad, but because it is clear that if something happens that is not your fault, you will be held one hundred percent responsible for it. I am now taking action and will be fighting for this to be resolved. I am not letting this go.

On Rainbow Curve in Bentonville. Staff friendly. Provided a clean moist towel for interior (and…read moreexterior) wipe down. There's a receptacle for used towel to place it in when done. Vacuums are powerful. Carwash is automatic and we went through without any incidents or damage. Will return.

In the last 6 weeks this has tanked - touchless washes are closed, we go the next town (Springdale)…read moreit is unresponsive, then we go to the next town (Bentonville) and it charges us $15 two times because it thinks we used our membership daily wash on the 2nd location, but the machine would not ever start! and you are IMPOSSIBLE to contact by email or phone. They owe us $30 and I am writing the BBB and Yelp and the AR Attorney General to tell them how literally impossible you are to communicate with. Negative 5 stars.

Very friendly from start to finish. Wash was good but I really liked the drying area. Great vacuum,…read moreplenty of furnished towels and space. The only complaint is the air guns had almost no pressure I tried my best. When I got home I had to get a moist towel to clean up all of the water spots.

This is one of the best car washes in town hands down. It's always nice and clean…read more The stalls are always clean so your not washing your car and stepping in mud and dirt while washing your car. They have great vacuums and a great bay to wipe your car down. So if your on this side of town give this car wash a try. It's so much better than driving your car through these other car washes. At least you don't have to worry about the brushes scratching your car up. They have a coin changer in front of the car wash

I was so elated to find a hand washing place because my car needed some TLC. I called and they were…read moreresponsive and nice. It looks like it's a family business that is run with love. They took a good care of my car and washed off all the dirt that had been stuck for some time. They have two packages $30 and $50 washes depending on your needs. I was very satisfied with my service. They have ample space and shades for customers to sit. I have recommended this place to friends and will continue doing so because they are awesome! They are also fast with the service but ensures to get all the areas that need attention. I will recommend this place to anyone looking for a good car wash and services. I love supporting local businesses. Jose is really nice.

Great service, Kid with the glasses is very friendly to his customers . great prices and would…read morerecommend!

Those complaining about the Zips on Pleasant Grove probably haven't been there. Wife and I have…read morebeen members for almost 2 years and have never received anything but outstanding service. Every employee has been courteous and helpful, especially Benjamin. He's always in a good mood, with a kind word and quick to answer any questions. The price is right, the quality of service is excellent, and supplies are always available, even on the busiest of days. We'll continue using Zips on Pleasant Grove. Highly recommend it, for a quick wash, or membership.