Nice organized shop but....just a bit slow in the morning…read more Helpful throughout the day with maintenance and stuff.

​While on vacation in Boone I had a free day and decided to check out the local bike park, Rocky…read moreKnob. I stopped by Magic Cycles whom I found to be very knowledgeable in setting up the Santa Cruz Megatower that I rented for a day. Awesome service and they even shuttled the bike for me to and from the park since it wouldn't fit in my rental. I highly recommend this shop if you're in the area.

When my son's mountain bike had issues after his second day riding the trails at Sugar Mountain, we…read moreran down to Headquarters just to see if they would check it out. After working on it for a few minutes they were able to tell us why it was happening and offered us a good deal on a part that would keep it from happening again. They diagnosed, installed, and checked us out in less than 20 minutes. Their selection of gear was impressive, and the two guys working were friendly, knowledgeable, and quick to help. The highlight for my son was not that his bike was primed for his last day at Sugar tomorrow but the wild cheeto-print gloves he found.

As Mtber from Florida I visit the area every winter and bring my bike with me. Why you ask? Well so…read moreJC can service my suspension. He's an amazing bike mechanic and guy! I love browsing the shop and finding something to bring home. Thanks guys for the amazing work!

I went to CPW today for the first time. I called ahead and let them know what i needed. I was…read moregreeted immediately and the tech went to work. What had caused me hours of grief took him 15 minutes to fix. I was out the door for $25 for that piece, and i picked up some other equipment while i was there. 100% recommend this shop. They were responsive, they did not treat me stupid and they got my problem fixed immediately. I was back home within 25 minutes with my tire installed. I rode tonight for 80 minutes and she performed flawlessly! I will be back.

I ordered a bike through Trek to be delivered and assembled at this shop. I called before they…read morenotified me for pick up just to see if my order would be ready as I was passing through the area home from business (I live an hour away from the shop). They assured me that it would be finished within 1-2 hours. I showed up an hour later as they were just finishing up. One of the associates was letting me know some of the features as the tech took it for a quick spin post build. They did not upsell me on accessories that I may or may not need, they helped me pick out a helmet and gave me some tips for my new bike, as well as offered me two free tune ups as a new customer. Not only do they run a solid shop, they have beer on tap and coffee as well. Will definitely be a returning customer and would recommend to others.

Amazing service. We were traveling and realized we left a carrier key at home. Everyone was so kind…read moreand helpful as we tried to work through the situation. They had everything we needed and we were able to head in our way! Thank you to all that helped!

This is my all-time favorite and go-to outdoor store EVER! The staff is uber friendly and…read moreknowledgeable in the materials they sell! They can equip you for a run on a trail, a hike or a bike at the local trails, a backpacking adventure, a fly fishing expedition, and even a relaxing outing out on the lake on a paddle board or kayak! They have everything! Good quality gear for the best adventurers! Also, if you have a problem with your bike they have an awesome bike mechanic who can fix almost any bike problem! If you have a problem with Chaco's to your favorite Patagonia jacket, they are happy to help you! If you are ever in Bristol, give Mountain Sports LTD. a try whether you're looking for some amazing wool socks to a new trucker hat or beanie!

Great trails - not for beginners!…read more Rocky Knob is a beautiful, and extremely well maintained mountain bike park near Boone NC featuring winding, narrow and forested trails. Though I have some experience mountain biking, I would consider myself beginner/intermediate. I had a blast on the trails! But it was difficult for me, especially the inclines and the switchbacks and the declines had me pumping the brakes. I had to walk the bike at a few points but by the end I was able to complete a full trail without interruption! Reading other reviews and talking to some locals, I was told there is a Kindergarten track that goes around the parking lot that's suitable for beginners. Either I did not find the Kindergarten track or it's ironically named, couldn't see any one younger that 16 successfully navigating it. There was however a large playground that would easily entertain children, and covered benches for parents to supervise or have a picnic. The park also featured a small pump track suitable for all ages. I wasn't able to pump my way around the track but I had a great time pedaling around it!

Wish I could give you more stars. Today, 8/30/24, in this…read moreawful heat, you had mercy on an e-biker on the trail that never thought of getting a flat, not only did you try to fix my flat, and assure me it could be fixed, but you offered water, and a ride back to the RV, I would not have made it without the help, it must be close to 100 degrees. I will recommend you to everyone I know, my daughter already said she always uses you. A million thanks for your kindness! Jean Ellen Jones

My tire on my bike was warping and the tires were half flat but they said it was full of air but…read morethey just need new tires.