Great bike shop! Replaced brakes on e-bike, brakes perfect! Have also used them for tires and…read moregeneral maintenance. Highly recommended.

Excellent service have used them several times and always nice to deal with, work is done when…read morepromised and fairly priced

Brian is awesome! He made me feel comfortable from the moment I stepped into the store. I took my…read morerecently purchased bicycle in for a major tuneup and could not be happier with my bicycle now. He has my business going forward.

I've been to Norris Bicycles twice now, and I feel so comfortable and welcome. Their mechanics are…read morefriendly, helpful, and quick. Their prices are very reasonable. The place is not slick and fancy, but comfortable and pleasant. I highly recommend it.

For the last several years I have gone to Just Ride Bikes for sales and service. I regret not one…read moremoment. Expert advice, knowledgeable staff and friendly service each and every time. Started out with a trainer that Brian found a fit a new cassette to make an old spare bike work on it. Each time I bring my Cannondale road bike in, it comes out riding smooth as silk. Cannondale, Trek and Pinerello road bikes authorized dealer but Brian and the mechanics are the best part of the show!

My wife and I recently retired and moved to Tennessee and one of the first things on my to-do list…read morewas to find a local bike shop. As an adult, I've enjoyed cycling since the late 80s and having previously worked in a shop myself, was looking for a place that could not only fix my bikes but one that I could develop a relationship with. The kind of bike shop you could hang out in, swap riding stories, plan rides and maybe even learn a little something you didn't know about your bike. After visiting a handful of shops I walked into Just Ride Bikes and Fitness. Just Ride had that bike shop vibe, which was like going to that place where everybody knows your name. You know that place, right? When I walked into Just Ride, I was greeted by Brian who is the owner. Brian was friendly and knowledgeable of not only the bike business but the local cycling scene as well, which was invaluable to a new arrival to the great state of Tennessee. Brian's staff were equally helpful and great to talk bikes with. After that initial visit, I brought my mountain bike in to have the dropper post serviced. Brian got the job done quickly, kept me abreast of the status of my repair and made sure the service cost remained reasonable. My dropper post now works better than when my bike was new! For riding the Creeper and other trails in the area I bought a Trek Checkpoint gravel bike from Just Ride. Brian made some great suggestions for which gravel bike was best for me and made me a very reasonable offer on the purchase of my new Checkpoint. I also completed my first shop ride with the Just Ride crew, which was a total blast and I can't wait for the next one. I've been to shops where no one who works there actually rides but the guys at Just Ride are cyclists of all levels whom you just might see if you're out on the Greenbelt trail or elsewhere. I've found bicycle shops that have practically no inventory and everything has to be ordered for you to shops that stock mostly the super expensive stuff that you probably don't want or need. Just Ride keeps a nice selection of bikes and accessories in stock that you'll actually want, including products for the serious athletes to those riders who just want to get some exercise and enjoy the road/trail. I found the staff at Just Ride to be honest, welcoming and very competent. I'm happy to have found Just Ride Bikes and Fitness and they are now my go to shop in northeast Tennessee.

Erwin Outdoor Supply is no longer located at 113 Union St. It is a combined business with Uncle…read moreJohnny's Appalachian Trail Hostel, 151 River Rd Erwin TN. Great business.Great people running it, support this local gem!

We stopped by Erwin Outdoor Supply to grab a couple of last minute supplies for a section hike. I…read morecannot recommend this place enough. The people who work here were so incredibly helpful! We found everything we needed and were in and out so quick. We can't wait to come back when we come back to town in the winter so we have more time to shop. Not only do they have anything and everything a hiker needs but awesome outdoor gear for anything outdoors...oh and stop it with the great shirts and hats (we want them all...shirts are so soft and hats are just super rad). I loved that they obviously cater to the stop over hiker too...carrying small to go peanut butter is the sign for me that I want to support this store bc they supply lightweight needs! Thank you Erwin Outdoor we will see you again! (One of us maybe sooner as he is crossing back through there in a couple of days for a zero!)

Great shop, great people. From product selection to service, Rhoddie is top-notch. I saw that a…read moreclown with a junk eBike he brought in for service got his feelings hurt when the guys told him the truth about the lack of quality of his bike and did not feel comfortable working on such a heap. That one single misguided review kept Rhoddie from their 5 star. Shame on folks who buy online and expect the local small biz to be all smiles. Folks, do yourself a favor and buy from your Independent Bike Shop, so you actually have someone to support your purchase. Five Stars to Rhoddie for me !

I took an ebike there that I had converted using a Luna Bike kit with a Shark battery and bafang…read moremotor. All top quality gear, but I have had trouble lately with the motor cutting out inexplicably. I had to endure a long lecture about what parts they deem acceptable, and how they have wasted too many hours trying to fix parts that are not in their sphere of quality. I can understand reluctance to get into software or hardware that is not familiar to them, but they refused to even spend 10 minutes (which I was happy to pay for) even looking for a loose connection or anything obvious. The long-winded explanation of why they would not deign to look at it probably took longer than a diagnosis would. I know this for a fact because the problem seems to be a simple loose connection. Not impressed with their professionalism.

I have rented e-bikes before so I guess I figured that their bike was similar. I was used to…read moree-bikes that had a throttle like a dirt-bike. The one they had you have to peddle to go anywhere and we ended up going 16 miles roundtrip. They have"peddle assist" but if you don't peddle than you don't go anywhere. I really didn't like that part. The main guy there was kind of grumpy also. So I rented a bike for 3 hours and it was $39 with $7.50 taxes, totaling $46.50.

Buying a bike or renting one you might do ok with this place. But don't expect any kind of service…read moreafterwards. I've had my Norco e-bike in for repair 3 times and each time they can't find the problem. Tell me they contacted Shimano for advice but Shimano doesn't know whats wrong with it. Even though it throws a code on the display, Shimano apparently doesn't know what their own code means. Young man behind the counter says he doesn't remember when i brought the bike in but he will talk to shimano today since they are not open on the weekend. I brought the bike in 9 days ago! Says i should just buy a new bike. I will be buying a new bike but it won't be a Norco or from Local Motion. Trek and Bosch will be my new ride.

Very friendly staff that was willing to answer all my questions. I went in to buy a few accessories…read morefor a budget mountain bike I purchased from a big box store. Told the guy at the counter why I had and he was still willing to answer all my questions without pause. I believe I know where I'll be buying my next bike!

This is a cool bike store with checking out in the area. Though the store mostly sells bikes it…read morealso sells a great amount of biking accessories, protective wear, GPS's wish I'm surprised exist for a bike and so much more. We were looking for gifts for some of our outdoorsy friends. We weren't able to find it but what was cool is that if you were interested in checking out a bike the staff will let you write it around the block which I think is a really kind gesture because I don't know any bike shops around by me that'll let you ride their products out of the shop to test it.

Nice organized shop but....just a bit slow in the morning…read more Helpful throughout the day with maintenance and stuff.

​While on vacation in Boone I had a free day and decided to check out the local bike park, Rocky…read moreKnob. I stopped by Magic Cycles whom I found to be very knowledgeable in setting up the Santa Cruz Megatower that I rented for a day. Awesome service and they even shuttled the bike for me to and from the park since it wouldn't fit in my rental. I highly recommend this shop if you're in the area.