They promised us a visa gift card for setting up service. Gave us a coupon for Samsung discount…read moreon product purchase. We don't want the coupon. We don't want to purchase anything. Pretty stinky to promised visa gift card and not provide it.

I had an exceptional experience with Frontier Fiber installation at my house yesterday. The…read moretechnician was thorough, personable, and made sure that everything work everywhere in my house and even outside the house on my property. He was there for three hours because they had to run cable from a neighbors pole up the street. Excellent service.

If you enjoy having all your precious god given rights to you time, to be railroaded & high jacked…read moreby Xfinity, then this is your company. An hour & a half on the phone ; an hour & 1/2 of MY TIME which I will never get back. These jerks had the stupidity & audacity to destroy my day. I was as unable to get to any of the important things on my to do list. So kudos to Xfinity. They destroyed my day, and this is not the first time! I now officially abhor tv, and anything to do with it! THANK YOU SO MUCH XFINITY!

They never showed up to my installation appt 8-10. I received a text that he's on the way. Then I…read morecalled an hour later when I didn't hear anything. The chat told me 4 different answers , system glitch , i have to reschedule, tech tried to call but assured me they would be there, mgt is aware. I call and speak to a live person and was told they rescheduled my appt. I made the appt 5 weeks ago. The technician NEVER knocked on the door or rang my bell. I was sitting there the entire morning while being given the run around. I even reached out the night before to make sure they had the right phone number and it's on my chat log. I ended up going to the local office and cancelled my whole account. If you're treated this way as a new customer Id hate to see how they treat established customers. Do the technicians actually get out of their vehicles or do the claim to call to end their day early ? I'm warning as many people as I can to run. Horrible customer service.

Once I upgraded my internet service with Xfinity my old router had become useless. I had to go to…read morethe Xfinity store to pick up a new router. This store is located in the same plaza as Doro, on New Britain Avenue in West Hartford. With the old router in hand, I walked in the store. A young man greeted me. I told him what I had come in for. He took down my information and told me there's just one person ahead of me in line. Here's where you may purchase the latest iPhone or a Google phone. After a very short wait, it was my turn. I once again gave all the necessary information to the sales associate, and he gave me my new router. Now my internet works for movie watching or for Yelping.

Received a new top box 5 months ago was making a motor noise, called comcast the agent stated it…read moremay be OK. Lived with the noise for 5 Month till the box stopped working. The second call they stated a new box would arrive in the next 3 to 5 days. We are into the 6 day no confirmation, no box and we are paying a $29 shipping fee and our bill shows a $40+ increase per month. Third call the agent talks and continues to speak over me from a playbook and doesn't understand the nature of the original issues. The discission becomes contentious and I have to ask the agent to listen, please stop so I can speak. Terrible Service.

Be very careful when they try to sign you up with incentives! I was supposed to get a free…read moreAmazon.com gift card. Now they are asking me what the code was from a month ago. Who remembers the code after everything was all set up! So I signed on with Dish and Frontier wireless in order to receive the gift card. I'm am actually on the phone trying to get my free gift card. The wait time on hold is ridiculous and you cannot cancel for two years or you pay a large fee!! I say if they record your conversation then listen to it because then they will get the code and the rep telling me all about my free gift card. I smell fraudulence and it stinks!!! They are now telling me it will take 2 to 4 weeks, I'll let you know? Still didn't get the gift card!!! Thank goodness I didn't get the gift card because then you couldn't cancel!! I changed service which was tough to do! They were pushy and rude! Not using your service anymore!

Once Again I have had the horrible experience to have to call Dish Network regarding a reoccurring…read moreproblem with one of my home receivers ( I have several receivers in my home) This one receiver constantly shorts out and the screen goes black. I have done everything as requested to fix this receiver via their phone reps and online help. I'm at the point now where I told them I Do Not work for Dish and should not have to fix their equipment !! I have asked for service and for the receiver to be replaced! Apparently my request is not acceptable! They have refused saying I should "troubleshoot" the receiver as instructed! How Many Times must I do this??? Now this company has the unmitigated gaul to say they will (one time only) send me another receiver for Me to Hook Up and if that wasn't the problem they are absolved from any further responsibilities regarding this matter. In my opinion Dish Network needs to immediately revamp their service before even more customers leave their network.

I called Verizon Sales to sign up for cell service only to find out I needed access to two phones…read moreto add the e-Sim. I called my other carrier to get the 6-digit pin and they assured me they wouldn't turn off my service until the following Monday. They turned it off Friday evening! I had no cell service or GPS when I went to work Saturday morning and I was stressed out. I went to this store and Thomas G. helped me. He was professional, knowledgeable, polite and amiable. In a short time, I was connected to my new Verizion service. He explained a couple things I needed to do by downloading the MyVerizion app, which I did. Thanks to Tom's excellent customer service, my anxiety dissolved and I walked out of the store being able to use all my cell features. Plus, I will save $15 per month by connecting my Frontier Internet service to my cell plan. Tom was a breath of fresh air! I hope Verizon values this employee to the fullest.

Probably the worst Verizon experience I have ever had. Went into store to transfer my phone to my…read morehusband's account. Got told we had to do it online and via phone but they couldn't do it for us. We did it in store on our cell phones and got message that it was transferred over.My husband upgraded for a new iPhone, upgraded his phone and got charged twice for two different phones, both phones shipped to our house. You would think that our problems ended there? NOPE, received a bill today, somehow I now have my own account separate from my husbands, after receiving notice that it was all set and transferred, been on the phone with support for more than an hour, and they can't give me any answers besides that I can transfer my account in the beginning of January??? How does that make any sense??? With all the issues, I will never go to this Verizon again.

NTI is a client of mine and as clients go, they have been great to work with. No issues, no…read morecomplaints, and great communication

From the owner: Since 1990, we stake our name and reputation on providing all our customers with the right solution…read morefor their communications needs, taking advantage of new technology and providing true value with continued support. No matter what your communications needs may be, the Normandeau Staff will provide you with proven technology and superior customer service. Over the years we have prioritized quality service while maintaining the friendly attitude that make working with Normandeau Technologies a pleasure for our customers. We believe that our business is built on relationships.

Xfinity is just a scam in general. Talked to multiple representatives to pick up a wifi extender…read morefor free, traveled to the store TWICE and the workers told me they couldn't do anything about it. I had multiple screenshots confirming it with online representatives that I could pick up from store. Employees are overall rude and dismissive, did not help at all.

I have had to call 3 times for my line to be cancelled and even after I cancelled they never…read morediscontinued autopay and kept removing money grom my account!!!! They are THE WORST company to have to deal witlh!!!!!!

I switched my service from Metro PCS and I couldn't be happier with the service that Shardae gave…read moreme. I love, love, love my new phone.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Hartford store today.