Was sold the wrong charger.my wife immediately noticed in went right back in the store where she…read morewas informed the one we needed was out of stock. Informed they were to receive stock over the weekend. Returned the following monday. Still no charger. Rep took my wifes name and number stated she would call when it came in. Never got a call back. Called the store and explained the situation to the rep she stated still didn't have the charger. Inquired about a refund, she stated they didn't do that. She then said the owner was there. Immediately went to the store since we were across the street. Guess what no owner was present. Explained the situation to the rep . she texted the owner and then she basically stated it was our fault they sold us the wrong item and it was our fault that we were beyond they're exchange window. Mind you it was only 10.00 but that is not the point.previous interactions here have been great sadly we will not return. Just felt lied to and disrespected. Long time boost customers.

Wow, this is a family owned business. The owner and his wife really do an outstanding job with…read morecustomer service. I was really impressed from the moment I walked in the staff really went out of their way to take care my needs for a cell phone. They explained all of my options I was originally coming in there for a load priced phone. But after thoroughly examining all of the options that was presented to me I decided to go with the upper and model for not that much more money. They were not pushy like sales people. I will definitely be a life time client. Thanks buzz wireless.

We went to get mobile hotspot and when we walked in the woman working had terrible service. She…read morewas laying on the bench on her phone with a vape in her hand. She wouldn't tell us how much it cost because she said she didn't have some ipad that was important. She was very rude, definitely the worst customer service I have ever seen.

From the owner: AT&T, serving over 81 million wireless customersread more

very impressive service the rep Brian was very very knowledgeable was able to answer all my…read morequestions. he was kind patient and well presented himself in mannerisms and profesionalism. excellent service thanks Brian Bfarn!!

Was in the store today and was greeted by a very put-upon guy with long braids. He was clearly…read moreangry that he had to wait on my 87 year old mother. When we asked about iphones, he pointed to the bank of phones but would not walk over and explain or discuss. We were polite but he was extremely, discourteous for a sales person. He chatted with other employees but ignored us unless we directly asked a question, and then he was curt and unwilling to make eye contact. I was extremely angry, and as my husband was a long-term ATT employee disgusted at the way he represented the company. Will not ever ever use this store again. Unbelievable.

From the owner: AT&T, serving over 81 million wireless customersread more