Poor customer service. Two associates sat at their desks chatting with one another while we stood…read moreby at the phones waiting for some customer service. We walked out and will take our business elsewhere.

Regional Manager Nick helped me with the Manager Gio and we had a phenomenal experience here. Long…read moretime Verizon customers and couldn't be happier!

They force you to upgrade to quantum fiber without any warning and then proceed to disconnect…read moreservice without resolution for a whole week! They sent a rep over to our house, who had wrong name on the account, without notifying us. We sent him away and then 5 mins later our service was disconnected. There is no one working the weekend. On Monday morning when we call to get our service restored, they had us on the line for 3 hours, disconnecting multiple times, connecting us with repair reps that don't work for our state, and truly just giving us a run around until we had no choice but to upgrade. Even then it was not until 2 days after. Not a single customer service rep has any brains to work in that company on actually how to troubleshoot a problem. We work from home and have been without internet for a whole week due to their circus of a service

I used to be a CenturyLink customer because they were the only option. Fortunately Comcast finally…read moreinstalled service where I live because even though Comcast is terrible, Century Link somehow manages to make then look like a great company to do business with. On September 24th a CenturyLink / Quantum sales employee whose photos are attached to this review thought that it was a good idea to ignore the No Solicitation sign that is bolted onto my front door by knocking on my front door and ringing my doorbell. Why did he think that it's a good idea to ignore my No Solicitation sign? He's either rude and arrogant or illiterate. Either way he left a terrible bad taste in my mouth.

Outstanding customer service. Knowledgeable technicians who are helpful, patient and kind. We…read moreappreciated his explanation and time.

We recently bought a new house, the previous owner had 3 TV mounts already on the wall, however the…read moreback plates for the prior sets were all taken by the previous owner. I understand that this is common practice, as they're already configured for his TV's. Quality came out and got all 3 of our new TV's set up with the proper mounting hardware. They were on time, pretty much on budget to what was quoted, the technician was courteous, clean and efficient.

The gentleman that helped us in this location (Yan) delivers an excellent customer service…read more He went out and above to make our experience the best, even staying past his check out time to make sure our needs were taken care. Thanks Yan and i hope Xfinity acknowledges your performance.

Run from Xfinity they do not hold up their end of contracts . My best advice do not do automatic…read morewithdrawn at the end they're going to take all they can get by cheating you out what was originally said at the beginning. Don't fall for a fix price for life or until you change your service it's all lies . Had the worst experience with customer service they are tied in knots from corporate. Money grabbing company if I ever seen one

Outstanding service! The store associate Darien was knowledgeable and efficient. He took care of…read moreus upon walking in the door, guided us through the process, and got us out the door with a new phone and line in just a few minutes. Textbook! Assisted me with providing the information needed to do a few things outside the purview of that store- and I was good to go! Excellent job Darien!

I went in to get some help for trading-in my phone and all the "help" I received was you have to…read morecall customer support. If you need help with anything avoid this store and go somewhere else.

Polite, hardworking team did a great job cleaning our condo carpet. I highly recommend their…read moreservice.

Ben and Marco did an excellent job of cleaning a slipcover, chair and an area rug. I would highly…read morerecommend this company. They wore the booties to keep your house clean and everything they cleaned looked great.

Ricardo at Wireless Zone of Fort Myers is a superaltive Customer Service Rep. He is very…read moreinformative and thorough of the products and services at hand. Ricardo not only helped me troubleshoot what brought me into the store, he graciously helped me over the phone after I left the store and helped my son through the steps to help him retrieve his icloud information. Thank you Ricardo for your time and services.

The store was nice but wait time was long. I felt like the reps were giving great service but some…read morecontinued to speak to clients long after the sale was concluded and it caused a few people to leave. We received great service but waited awhile for it. Definitely good service just don't count on it being a quick visit.