If I could give 6 stars, I would…read more So, I recently bought a Nintendo Switch 2, in which I needed to put a screen protector on it. Me being the person with butterfingers in the family, I have no business trying to do something like this. I had bought a 3rd party tempered glass screen protector from Amazon, and I was weary even with the easy application tray it came with. I found ALX through Yelp. I saw the great reviews, so I decided to give them a call. I spoke with Alex, who asked me a few questions about the screen protector-- and said to bring it in, and they would do it for free. I was shocked to hear "for free", and immediately took them up on it. I was helped by Tommy when I went in, who was super friendly as I explained the screen protector situation. The whole experience took less than 5 minutes. The screen protector was on-- and it looked perfect. HUGE sigh of relief. He said that if anything happened to the screen protector, I could bring in the 2nd screen protector it came with and they would reapply it again. I will absolutely come back for any other repair needs with my devices! Amazing job, Alex and Tommy!

I was referred to this place by a friend and they took care of two devices for my husband and I…read more Reasonable pricing and fast service. Will be back

10/10 go and see Tayler. He was super helpful. After a terrible experience at the other location I…read moream glad I didn't give up and decided to visit.

I like their customer service at this location. TMobile has great rewards on Tuesdays.read more

Priscilla was awesome!!! I had great customer service at the AT&T in Manteca. She was very…read morepersonable and answered all questions and concerns I had.

I called to ask about phones for my kids for the holidays as I'm talking the manager hung on me and…read moreI called back and told her that was very rude & she said I already answered your question, but since when do managers hang up on customers mid conversation and not ask would you like to buy the phones or is there anything I can help you with? Then I asked for her name and said her name was Stella but I looked up on the website and the store managers name is Ileina. She was very unprofessional

Theres absolutely no customer service staffing for electronics. They have everything behind glass…read moreand I came in to buy a pair of headphones and probably 15 to 20 target employees passed me in an hour doing online car orders and didn't bother to send anyone to electronics to sell me a pair of beats that I fully intended to buy. I needed a rice cooker and some 50 cent tumblers so I grabbed those and left but if your gonna have everything behind glass you ought to have people to open the stuff or just become an online retailer. Dont try to trick people to come into brick and mortar when your just an online retailer.

I tried to prepay in cash after Metro sends me a reminder text to do so within 6 days when my…read moreservice would be up but both Metros in Manteca say they cannot do that as if it was only possible the before day or the day of. I've never had this problem at any other Metro including the previous Metros management in the same locations. locations 1178 E Yosemite Avenue, Manteca, CA 95336 & 1166 N Main St, Manteca, CA 95336 . I can also pay for an extra month at others. I also find it odd that they send you a text with a code to give them a confirmation but what if someone else was paying for me or I was paying for someone else. I don't know if they understand that this is a prepaid service and not a bill.. also can you cut out all the small talk & wasting time when you have others waiting in line to receservice and people walking out from getting tired of waiting. It's like the business model is designed around not making money because people are almost forced to take their business elsewhere.

I visited the AT&T store in Manteca, California with my wife to upgrade our phones. Unfortunately,…read morethe customer service was very disappointing. There was only one employee working, and she was helping another customer when we arrived. We waited for almost 15 minutes, and another customer arrived and waited around 5-6 minutes as well. During that time, the employee never greeted us, acknowledged us, or let us know how long the wait would be. There was no communication at all. After waiting, we ended up leaving without receiving any service. Very poor customer service experience.

I switched from T-Mobile to AT&T and there service is the worst I have ever seen . I get a lousy…read moreconnection .

Went in to switch to cricket from att and I was very pleased to be helped and greeted with great…read morecustomer service. The worker was very patient professional and helpful. She answered all my questions and explained everything she did in order to help us join cricket. Will recommend to friends.

Associate JESENIA ABIGAIL H behaved inappropriately towards a client while setting up new service,…read moreshe made advances at male client and provided her personal contact number while working on company time. Seaming that she was quick to exchange personal info with male costumer assuming it is a common action in this store from this associate further complaint will be pursued for inappropriate manner and unprofessional demeanor.

Great place do go get a new phone. People are helpful and knowledgeable. Ashlee was a great help…read moregetting everything done. The only problem I did find out after getting my phone is they charge $40 setup for success Which Ashlee did not tell me about the fee, I find this unprofessional and sneaky. So they are getting a paycheck plus I have to give them a $40 tip omg!!

New management knows what they are doing. Last management screw my account so much but they were…read moreable to provide answers.

Went to checkout what Verizon plans I could get for my boyfriend. We have AT&T and he works in…read morelathrop so the cell service is not so good in that area. Was wanting to see if Verizon cell service would work better for him at work. The staff that I worked with were very helpful and knowledgeable. I am still deciding on if we are going to switch cell services. If we do, I will be returning to the store to make the change

They overcharge you big time and the customer service is horrible. I never get my credits promised…read moreto me, don't waste your time!

Came in with my father the other day to switch our phone line to T- Mobile. Store was empty and we…read morewere seen right away from Veronica. Veronica was extremely helpful and attentive when helping us. We explained that we had initially done everything over the phone/online and got sent new iPhones right away. We came in to transfer our line and set up our new phones. Veronica helped us throughout and also told us about their wifi/internet box which we took to test for two weeks before actually buying. In the end we were able to get our new phones set up, our t life account set up, and a new WiFi box. Overall Veronica was very helpful and nice. We are happy with our new phones and new lie.

My late wife and I went to T mobile to get their service. At first they quoted us 50 dollars per…read moreline and at first everything was OK and then they started raising our bills and then my wife died and the bills started climbing. I shut off her phone and I just kept mine.I got so tired of their crazy I decided to go back to Metro but they wouldn't let me keep my own number even after I paid for my phone and they said I would have to pay 400.00 for my wife's phone which was barely a 200.00 phone and I had to change my phone number after having it for nearly 20 years. What makes them think their better than anyone else? This was bullshit .Dont get ripped off like I did...Steve Stanuseich

I was desperate to find a business that could fix my phone.. it was turning off, even after stating…read moreit was 100% charged. I called this company and after explaining my situation with my phone, AJ recommended I get a new battery. He ordered it and kept me informed as to when it was arriving. Once arrived, he notified me and once I got to the shop, he installed it within minutes. He was friendly, competent and knowledgeable. I wasn't sure you could replace batteries in phones anymore. I saved alot of money not having to purchase a new phone.! AJ is a true asset to his company!

II sought a quote from a few cellphone repair shops. Repair all Phone Repair responded before…read moreanyone else did and the quote that they gave me was also the most reasonable one, so I took my iPhone in for a routine screen replacement. They did the job quickly, and they returned my phone to me looking like new, all sparkly clean and everything. When I first walked in I was taken aback by how empty the store was. I was expecting merchandise and flashy signs, but it was kind of bare. In conversation with the person who repaired my phone, I learned that they prefer to focus on phone and device repairs and that they will leave phone cases, covers, and accessories to the other retailers. I found this no nonsense approach to be pretty refreshing actually, and I could see it in action during my visit with their professional manner in which they get straight to the point and accomplish the task. They are a capable service, they communicate effectively, and they definitely understand their purpose. I will be bringing all of my device repair needs to these guys.