If I could give 6 stars, I would…read more So, I recently bought a Nintendo Switch 2, in which I needed to put a screen protector on it. Me being the person with butterfingers in the family, I have no business trying to do something like this. I had bought a 3rd party tempered glass screen protector from Amazon, and I was weary even with the easy application tray it came with. I found ALX through Yelp. I saw the great reviews, so I decided to give them a call. I spoke with Alex, who asked me a few questions about the screen protector-- and said to bring it in, and they would do it for free. I was shocked to hear "for free", and immediately took them up on it. I was helped by Tommy when I went in, who was super friendly as I explained the screen protector situation. The whole experience took less than 5 minutes. The screen protector was on-- and it looked perfect. HUGE sigh of relief. He said that if anything happened to the screen protector, I could bring in the 2nd screen protector it came with and they would reapply it again. I will absolutely come back for any other repair needs with my devices! Amazing job, Alex and Tommy!

I was referred to this place by a friend and they took care of two devices for my husband and I…read more Reasonable pricing and fast service. Will be back

10/10 go and see Tayler. He was super helpful. After a terrible experience at the other location I…read moream glad I didn't give up and decided to visit.

I like their customer service at this location. TMobile has great rewards on Tuesdays.read more

Priscilla was awesome!!! I had great customer service at the AT&T in Manteca. She was very…read morepersonable and answered all questions and concerns I had.

I called to ask about phones for my kids for the holidays as I'm talking the manager hung on me and…read moreI called back and told her that was very rude & she said I already answered your question, but since when do managers hang up on customers mid conversation and not ask would you like to buy the phones or is there anything I can help you with? Then I asked for her name and said her name was Stella but I looked up on the website and the store managers name is Ileina. She was very unprofessional

Theres absolutely no customer service staffing for electronics. They have everything behind glass…read moreand I came in to buy a pair of headphones and probably 15 to 20 target employees passed me in an hour doing online car orders and didn't bother to send anyone to electronics to sell me a pair of beats that I fully intended to buy. I needed a rice cooker and some 50 cent tumblers so I grabbed those and left but if your gonna have everything behind glass you ought to have people to open the stuff or just become an online retailer. Dont try to trick people to come into brick and mortar when your just an online retailer.

I tried to prepay in cash after Metro sends me a reminder text to do so within 6 days when my…read moreservice would be up but both Metros in Manteca say they cannot do that as if it was only possible the before day or the day of. I've never had this problem at any other Metro including the previous Metros management in the same locations. locations 1178 E Yosemite Avenue, Manteca, CA 95336 & 1166 N Main St, Manteca, CA 95336 . I can also pay for an extra month at others. I also find it odd that they send you a text with a code to give them a confirmation but what if someone else was paying for me or I was paying for someone else. I don't know if they understand that this is a prepaid service and not a bill.. also can you cut out all the small talk & wasting time when you have others waiting in line to receservice and people walking out from getting tired of waiting. It's like the business model is designed around not making money because people are almost forced to take their business elsewhere.

We went in because of a text message I received about a phone discount which was too good to be…read moretrue. So I went in to confirm and sure enough I got a crazy discount on an iPhone !! Can't say how happy i am

Donna and Mariela really know how to take care of you ! I purchased my phone at another location…read moreand forgot to get my stuff transferred. They helped me with a smile and didn't give me a hard time.

I visited the AT&T store in Manteca, California with my wife to upgrade our phones. Unfortunately,…read morethe customer service was very disappointing. There was only one employee working, and she was helping another customer when we arrived. We waited for almost 15 minutes, and another customer arrived and waited around 5-6 minutes as well. During that time, the employee never greeted us, acknowledged us, or let us know how long the wait would be. There was no communication at all. After waiting, we ended up leaving without receiving any service. Very poor customer service experience.

I switched from T-Mobile to AT&T and there service is the worst I have ever seen . I get a lousy…read moreconnection .

Great place do go get a new phone. People are helpful and knowledgeable. Ashlee was a great help…read moregetting everything done. The only problem I did find out after getting my phone is they charge $40 setup for success Which Ashlee did not tell me about the fee, I find this unprofessional and sneaky. So they are getting a paycheck plus I have to give them a $40 tip omg!!

New management knows what they are doing. Last management screw my account so much but they were…read moreable to provide answers.

Went to checkout what Verizon plans I could get for my boyfriend. We have AT&T and he works in…read morelathrop so the cell service is not so good in that area. Was wanting to see if Verizon cell service would work better for him at work. The staff that I worked with were very helpful and knowledgeable. I am still deciding on if we are going to switch cell services. If we do, I will be returning to the store to make the change

They overcharge you big time and the customer service is horrible. I never get my credits promised…read moreto me, don't waste your time!

I came in to upgrade my son's phone because I thought it was broken. Zachary was able to get the…read morephone working & saved me from an unnecessary purchase. Appreciate his help & honesty...not just trying to get another sale. The other T mobile store down the street didn't even try to troubleshoot the phone. I live in Tracy but will definitely come to this location in the future! Thank you so much, Zachary !!

Believe the 1 star review. Came in to upgrade my phone was easily the worse customer experience…read moreservice I've ever had. Women with glasses was incredibly smug and unwelcoming and her coworkers was rude. And if the employees are reading this best believe I've already contacted your headquarters. You should be getting a call anytime soon. If at all possible go to any other T-Mobile location.

I dropped my phone while I was leaving for work. I needed my phone for a conference call while I…read morewas driving to work. Joe repaired my shattered iPhone6 plus screen in 20 minutes while I waited in the store. Great, fast, reliable service. I definitely will return for any phone or computer issues. Erik Hasal

I am very sad to have to give this establishment a one star, because up until about a year ago,…read morethey were THE place to get your computer work done in the local area. I have been a loyal customer for them since they opened in 2012, and they were awesome... completely professional, stood behind their work, and when they said it would be done by a certain date, by God they were done by that date. But in the past year or so, I've had them work on my computer three times, and all three times I've had fairly large problems with their work. The first time, I needed my Steam account fixed, and after doing God knows what with my computer for a full month, they ended up completely formatting all of my hard drives and starting from scratch because they couldn't figure out what was wrong. But they didn't put anything back as it was, so I had to spend several hours reinstalling and putting everything back the way it was. As well, for some reason, they also undid the overclocking and other special changes needed for my computer. It fixed the problem, but... a full month, and they gave me back a blank computer. Gee... thanks. I could have formatted my hard drives myself, if that was all you were going to do, why did I pay you a couple hundred bucks to type "Format C:"? I wanted it fixed, not delete the entire damn thing! The second time, I asked them to physically clean my computer inside and out, fix some audio issues I was having with the new gear I'd purchased, and give me some estimates on some graphic card upgrades. They didn't clean the computer (I had to wait another hour after they called me to pick it up for them to clean it), the audio issues weren't fixed (I ended up having to hire someone else to do it), and apparently their idea of "estimates" was "Ummm... I don't know, what did you want to buy?" Great customer service there, eh? Now, finally, I just picked up my computer from them for the last time, and this is the final straw. I had to go out of state to Illinois for five days, so I gave my computer to them to overclock and speed up, do whatever they could to make it as efficient and fast as possible, fix an intermittent problem I was having where the computer would pause and freeze up for about 30 seconds or so before fixing itself, and physically clean it. They had five days to do it... I was assured it would take no more than two, so it would be ready when I got back. Well... First of all, they said they couldn't work on my computer while was in Illinois, because I had to bring in the computer's power cord. I've never had to bring in my power cords in the entire time I've been with Manteca Computer Services... in fact, the previous owner specifically requested we didn't. So according to them, they couldn't work on it until I brought in my power cord. What kind of computer shop doesn't have power cords? I've never even heard of that with any computer shop ever... it's the most basic thing to have! So the first five days... worthless. Well, still... they could clean it, right? Nope. I brought them the power cord when I got back from Illinois, and for the next week they had my computer. Never mind that they said it would take two days, they had it for a week. I picked up the computer... it was dirty. I asked if they had cleaned it, and the technician looked at me as if it was the first he'd heard of it. He checked the tag... sure enough, he was supposed to clean it. Well, I didn't have time to wait around for an hour, so I took the computer anyway. He said he couldn't fix the intermittent problem, but he'd overclocked the computer. I got back home, set it all back up, and checked to see if it had been overclocked (I know how to check it, I just don't know how to do it). It hadn't been touched. As well, my first hard drive had originally be partitioned into a C: and D: drive... for some reason, they had deleted the D: drive. Why? There was no reason whatsoever to even touch it, why was it gone? I fired up some programs, including some very graphic-heavy ones... zero difference in how it performed before. So what the hell did they do to my computer during the two weeks they had my computer, other than delete my D: drive which I didn't want them to do? So I take the computer back in, the owner tells me I'm at the front of the line, and they'll fix it immediately. Total lie. I called them two days later for an update, and they hadn't even looked at it yet. The technician had to ask me what was wrong with it... AGAIN! I took the computer back (by this point, I'm done with them), and at least this time it was clean. No overclocking, error still happening, D: drive still deleted. I basically paid them to break my computer. You used to be the best, MCS... get your shit together!